MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3840 results found
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Cannot purchase rare wildcards
For a month now I have been unable to purchase rare wildcards. It says "you already purchased this item" and after you exit out, duplicate transaction
6 votes -
Constant Disconnection
The game has been disconnecting constantly again. Please help to fix this bug/problem as the gameplay experience is being affected severely.
5 votes -
I CALL ******** ONCE AGAIN
40 CARDS 17 LANDS PAID EVENT
I QUIT WHEN I DREW MY 15TH LAND CARD MIND I CASTED "ADD 2 TAPPED" SPECIFICALLY TO DRAIN THE MANA DOWN 👇 TO THREE LEFTGUESS WHAT THE NEXT CARD IS I DRAW "MANA"
I SEE A PATTERN YOUR ALGORITHM IS ANYTHING OTHER THAN RANDOM AS IT SHOULD BE CONSIDERING YOU CHARGE MONEY TO PARTICIPATE IN EVENTS.
THERE IS NO SUCH THING AS AN ARENA CHAMPION 🏆 TILL YOU LEAVE THE GAME TO THE PLAYERS AND STOP STEALING FROM EVERYONE.
YOUR A BUNCH IF JACKLES AND HACKS YOU SHOULD ALL BE IN JAIL FOR FRAUDULENT PRACTICES IN RELATIONSHIP TO THE CONSUMER MARKET.
40 CARDS 17 LANDS PAID EVENT
I QUIT WHEN I DREW MY 15TH LAND CARD MIND I CASTED "ADD 2 TAPPED" SPECIFICALLY TO DRAIN THE MANA DOWN 👇 TO THREE LEFTGUESS WHAT THE NEXT CARD IS I DRAW "MANA"
I SEE A PATTERN YOUR ALGORITHM IS ANYTHING OTHER THAN RANDOM AS IT SHOULD BE CONSIDERING YOU CHARGE MONEY TO PARTICIPATE IN EVENTS.
THERE IS NO SUCH THING AS AN ARENA CHAMPION 🏆 TILL YOU LEAVE THE GAME TO THE PLAYERS AND STOP STEALING FROM EVERYONE.
YOUR A BUNCH IF JACKLES AND HACKS YOU SHOULD ALL BE IN JAIL FOR…
4 votes -
South Wind Avatar Bug
I am furious. I have encountered SO many problems with TMNT drafts I'm sick of it.
Now I lost because of a bug. South Wind Avatar did not gain me life when other creatures died and I lost a game.
3 votes -
Asset Error Detected
Of course, as per usual(what else would anybody expect from WoTC and Hasbro?), the new update screwed things up and made the app unusable. Every time I open or restart the app I get hit with a loop of "ASSET ERROR DETECTED, Arena will relaunch to verify asset contents." leading to the app restarting and then hitting me with the exact same message. How incompetent do y'all have to be, or how little does WoTC/Hasbro have to care, for y'all to ***** things up with basically every single update for a freaking card game app? This is just plain pathetic.
4 votes -
EOE packs at L4 of the Mastery pass rather than Lorwyn packs
I have the Mastery pass, and level four gave me three EOE packs rather than three Lorwyn packs.
6 votes -
Sparky for Brawl
PLEASE give us a Sparky we can practice our brawl decks with, is already brawl precons in the system let sparky play those.
4 votes -
trigger delay when timer active... and when inactive faster triggers
when i have a stack of triggers resolving they resolve faster when the timer is not running (i.e.. before/after timeout ).
It's infuriating to watch my 4 timers run out after I cast a single raise the past to get back 12 or 13 creatures then watch as those triggers resolve 2x faster with out the timer running down. Also getting basically a GRV (forced timeout) after what is for all purposes properly playing the game is dumb. alot of users are having this timer issue I hope to see it resolved soon!!!4 votes -
Putrid pals/sally pride bugge
Putrid pals entered as a 5/5 a was equipped with novel nunchuku making it a 6/6 trample. I blocked with 3x 2/2 sally pride tokens and my life total went from 6 to 0. Game over
2 votes -
Bug in selecting blockers
How to report a bug
1. Give us the steps to reproduce the bug
I clicked on the button next step which would be select blockers, what happened is that step got skipped cause I had not the right blockers in place at that moment though... with an instant speed spell I could get a 2nd blocker to block a menace unit. To me it is strange that this cannot be done in the select blocker phase. This had quite some impact on the game as now I wasted a spell (I thought I was still in the select blocker phase) and damage got through and another turn he could attack with it where it had a on attack trigger.-
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)PC
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Enter the actual results you’re experiencingSee 1
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Enter the expected results of the featureThat if you have instant speed spells that can get you blockers that you go to the select blocker phase
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Add any relevant screenshots/videosN/A
If you found a workaround, please add workaround steps.
How to report a bug
1. Give us the steps to reproduce the bug
I clicked on the button next step which would be select blockers, what happened is that step got skipped cause I had not the right blockers in place at that moment though... with an instant speed spell I could get a 2nd blocker to block a menace unit. To me it is strange that this cannot be done in the select blocker phase. This had quite some impact on the game as now I wasted a spell (I thought I was still in the select blocker…4 votes -
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Sokka's Haiku bug in Omniscience Draft
I was not able to cast Sokka's Haiku in omniscience draft multiple times! Priority was not passed to me and the spell was not castable.
5 votes -
Mastery Pass gave wrong packs
I got 3 EoE packs instead of 3 Lorwyn eclipsed packs as Mastery pass reward.
6 votes -
6 votes
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Mastery Pass Rewards/Bug
I'm level 7 in the mastery pass, and I just bought it. The three packs granted from the 4th level that was supposed to be Lorwyn Eclipsed came out as three Edge of Eternities packs instead.
6 votes -
Jump In! Screwed up mana bases, misleading color pack choices
Jump In! continues to show packs that are say, Blue + Black, only for it to be mono Blue with one or two split-cost cards and then shove a bunch of Swamp into the mana base. This is entirely misleading and completely messes up the mana base, making the play experience miserable at times. Screenshot included for the Midweek Magic Lorwyn Jump In; this is not the first time I've run into this problem. However here I chose what was advertised as UB and the second pack advertised as UW, only to end up with basically an Azorius UW deck with 33% of my mana base being Swamp all because of TWO, TWO split-cost cards.
Jump In! continues to show packs that are say, Blue + Black, only for it to be mono Blue with one or two split-cost cards and then shove a bunch of Swamp into the mana base. This is entirely misleading and completely messes up the mana base, making the play experience miserable at times. Screenshot included for the Midweek Magic Lorwyn Jump In; this is not the first time I've run into this problem. However here I chose what was advertised as UB and the second pack advertised as UW, only to end up with basically an Azorius UW deck…
6 votes -
Maralen, Fae Ascendent Arena Bug
Maralen is not letting you cast a spell each turn, only the turn it comes into play. No way to cast the exiled spells on following turns.
4 votes -
Mastery Pass - I received the wrong packs in my mastery pass (shown were 3 packs of Lorwyn Eclypsed and I got 3 packs of edge of Eternity?)
Can I please get the right packs on lvl 4??????????? (More cost of product less quantity and less quality???)
6 votes -
4X Rare Wildcard
4X Rare Wildcard Bundle Purchase Error. Attempting to purchase Rare Wildcards causes the following error: "Error. you already own this item. Store Error. Store Purchase Failed Duplicate Transaction"
5 votes -
Too many timeouts in Standard 1 of 1
In games, there are too many timeouts. Some players don’t play a single card, and the active player has to wait several minutes for the game to end so they can win.
It’s also often the case that sore losers just let the rope run out when they no longer feel like playing.
The timers themselves are certainly useful when you need a bit more time to think or you have connection problems during a best-of-three game. But they shouldn’t be used to punish other players.
That’s why I suggest reducing the number of available timers and/or their duration in best-of-one games.
In games, there are too many timeouts. Some players don’t play a single card, and the active player has to wait several minutes for the game to end so they can win.
It’s also often the case that sore losers just let the rope run out when they no longer feel like playing.
The timers themselves are certainly useful when you need a bit more time to think or you have connection problems during a best-of-three game. But they shouldn’t be used to punish other players.
That’s why I suggest reducing the number of available timers and/or their duration in…
4 votes -
Lifelink failure, win combo broken.
- Marauding Blight Priest with Basilisk Collar equipped. Any life gain triggers it's damage ability. Lifelink does not specify combat damage so her damage ability should gain me one life. Which should in turn trigger her damage ability, and her lifelink should give me one life.
- Playing on Android
- I gain life, her ability triggers once, then stops.
- The two abilities should keep repeating until opponent has no life left. The same way it does when Bloodthirsty Conqueror is in play. It should result in a win unless opponent can interrupt the process
- Sorry, no video.
2 votes
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