MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10222 results found
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Winota Trigger
Winoto triggers but you cannot choose humans to place into Battlefield
1 vote -
Purchased planes swamp and mountain lands in store this morning. They are not correctly showing up. Now not available in store.
Purchased new planes, swamps, and mountain land cards from the store this morning. They are not correctly showing up in my inventory. They show up as lands that I already have now they are not available because I purchased them in the store. The coins were deducted from my account. I am using Apple iOS system.
1 vote -
Lightwheel Enhancement Bug
The aura Lightwheel Enhancement says it can be cast from the graveyard if you have max speed. For some reason I was not able to do so. The card is just a bulk common, but regardless it should work.
2 votes -
Deathtouch and First Strike Interaction with New Blocking and Attacking System
Recently the method of blocking has been changed in the game which simply feels awful to play against under certain circumstances. If a creature has both deathtouch and either first strike or double strike. So long as it has the attack power to hit each blocking creature for one damage each, it applies the effect of deathtouch to all of them, which while it does make sense mechanically-wise it can essentially make the defender invulnerable if it has high enough power. This does not feel balanced as unless the defending player has effectively double the number of defenders than the attacking creature's power, as there is no way to actually defend against that monster outside of removal spells without a horde of defenders. While it does make sense that a powerful creature like that to be countered mostly by spells specifically designed for that purpose the new system makes less sense and is less fun than the previous method of choosing the order of which defending creature the attacker fights first. It feels like a ham-fisted way of forcing players into certain play styles, or to play certain cards and combinations. All while being just as cumbersome when dealing with hordes of defending creatures.
Recently the method of blocking has been changed in the game which simply feels awful to play against under certain circumstances. If a creature has both deathtouch and either first strike or double strike. So long as it has the attack power to hit each blocking creature for one damage each, it applies the effect of deathtouch to all of them, which while it does make sense mechanically-wise it can essentially make the defender invulnerable if it has high enough power. This does not feel balanced as unless the defending player has effectively double the number of defenders than the…
1 vote -
Game lost connection during FIN Jump-in match and cannot connect anymore (2025/07/25 06:00 UTC)
Game lost connection during FIN Jump-in match and cannot connect anymore, it keeps saying "Connection lost" after I restart the client. The status website says everything is operational and I have no other network issues.
1 vote -
(Ice magic) Spell on the stack ate my turn timer
My opponent used an ice magic mid-tier (out a creature in top or bottom) in response to one o& my creature spells, and that ate my timer
2 votes -
deck builder does not open (get endless loading screen instead)
Steam - PC
Steps:
Open deckbuilder (either via Collection tab and clicking any deck, or in limited try to build the limited deck, or view card pool in cube draft)
Get loading animation with message "Waiting for the Server..."
Should open the deck builder screen and let me edit deck.1 vote -
The Scrollshift card worked wrong. When I used Etali it exiled Scrollshift and I used it again on Etali, it exiled and Etali returned to the
The Scrollshift card worked wrong. When I used Etali it exiled Scrollshift and I used it again on Etali, it exiled and Etali returned to the opponent's field. I ask for my victory in Ranked again or some compensation, as the error was from the company Wizards of the Coast
1 vote -
LET ME SHUFFLE THE ELECTRONIC CARDS
HACKS INCLUDE:
Cutting off one color of land on the field while filling players hands with same color they don't have (JUST ONE LAND)
LET US SHUFFLE THE CARDS!4 votes -
Game crashes when trying to open new packs.
Game crashes when trying to open new packs received for completing challenges. Game crashes during matches- screen freezes and the only way to fix the issue is to force quit the app through task manager. Tried lowering frame rate and other visual settings but gameplay is still very glitchy and animations are not smooth.
3 votes -
MaNA ***** OR FLOOD
7 games 5 mana ***** or mana flood, I CAN'T EVEN PLAY it's not a game, because I'm not able to play.
Your algorithm is NOT sufficiently tested, I am a software tester and this has been around for years. A hugely disproportionate amount of games are lost to ***** or flood and it's even worse in the drafts.
If your people tell you they have tested this thoroughly they are lying to you.
6 votes -
Completionist II Achievement for sets without cards of each rarity
I attempted to complete the achievement “Completionist II” by getting 4x copies of each card in Thunder Junction Alchemy (Yes, I picked that one of all sets, ridicule me in the comments). it shows as being complete on the Set Progression page, but isn’t triggering in achievements.
I think this is because the achievement is relying on a number greater than zero to gauge completion (e.g. 1/2 returning 0.5, 2/2 returning 1.0, 0/0 being 0.0) Thunder Junction Alchemy has zero commons in the set, so my guess is that the achievement is written to see that as having 0% of the commons or an undefined amount since it’s trying to divide by zero.
Since they’re included in the set progression page, I’m assuming the alchemy sets could contribute to that achievement. Please advise if this should have triggered and if I was anywhere close to identifying the problem.
I attempted to complete the achievement “Completionist II” by getting 4x copies of each card in Thunder Junction Alchemy (Yes, I picked that one of all sets, ridicule me in the comments). it shows as being complete on the Set Progression page, but isn’t triggering in achievements.
I think this is because the achievement is relying on a number greater than zero to gauge completion (e.g. 1/2 returning 0.5, 2/2 returning 1.0, 0/0 being 0.0) Thunder Junction Alchemy has zero commons in the set, so my guess is that the achievement is…
5 votes -
"The End" immune to Hexproof
The interaction: First main phase: I play "Mossborn Hydra". I press next we are in my second main phase. Opponent plays a revealed "The End" targeting "Mossborn Hydra". I put "Royal Treatment" on the stack targeting "Mossborn Hydra". "Mossborn Hydra" gains hexproof and a Royal Roll token is attached to it. "The End" resolves aka it exile "Moss Born Hydra" and each other instance in my deck, graveyard and hand. As I understand it Hexproof prevents spells from targeting the hexproofed target and as "The End" reads "Exile target creature" then it should not resolved as it was targeting a illegal target.
The interaction: First main phase: I play "Mossborn Hydra". I press next we are in my second main phase. Opponent plays a revealed "The End" targeting "Mossborn Hydra". I put "Royal Treatment" on the stack targeting "Mossborn Hydra". "Mossborn Hydra" gains hexproof and a Royal Roll token is attached to it. "The End" resolves aka it exile "Moss Born Hydra" and each other instance in my deck, graveyard and hand. As I understand it Hexproof prevents spells from targeting the hexproofed target and as "The End" reads "Exile target creature" then it should not resolved as it was targeting a…
4 votes -
Waiting for Server pops up mid-game, then I'm booted from the match
This issue started 10/29/24. I am either building decks or mid-match and the Waiting for Server image pops up, and I get kicked out of what I was doing. I stay in Arena, but I lose every game because I am immediately booted out. I assure you this is not an issue on my end, everything else works. It's an issue with Arena.
12 votes -
Shuffler is sticky
I have been playing this game for quite some time now, and recenly there is always one thing that destroys my enjoymet of ths igame.
YOUR SHUFFLER IS TOO STICKY.
I can understand that a perfect distribution is not possible, but if 100% of the games you keep drawing 3 of the 4 cards, and that for multiple type of cards, one can only conclude that your shuffler is incredbly lazy.
My last game, I drew 18 cards, there were 4 type cards that each appeared 3 times, exactly so out of 18 cards I drew 12 identical cards, and this is happening over and over again.
I tend to play a lot of graveyard recursion or draw effects to maximize drawing the cards to force a win, so I see a lot of the cards every game, and so many times over and over again, I jeep drawing the same cards, and not the cards that I am digging for.
Lets say I put 6 cards in a 60 card deck, and I draw/mill 20 cards out of those 60? How my do you think of those 6 rds would be in my available pile? At least one right, even the shttiest distribution apart from manually stacking the cards would achieve that results MOST of the games. What often happens is that I DO NOT DRAW/MILL ANY OF THOSE 6 cards.
I know it CAN happen, but not at this frequency, lets say 1/3 of the games those 6 cards are still stuck in the top 40, but ithappens so much more frequent then that .
PLEASE CHECK YOUR SHUFFLER processes, something is not doing it right, and all I can call it is the cards are TOO STICKY
I have been playing this game for quite some time now, and recenly there is always one thing that destroys my enjoymet of ths igame.
YOUR SHUFFLER IS TOO STICKY.
I can understand that a perfect distribution is not possible, but if 100% of the games you keep drawing 3 of the 4 cards, and that for multiple type of cards, one can only conclude that your shuffler is incredbly lazy.
My last game, I drew 18 cards, there were 4 type cards that each appeared 3 times, exactly so out of 18 cards I drew 12…
3 votes -
I was kicked out of a match during my premier draft event.After entering again it started a new match and despite winning I got the 3rd loss
After being kicked out of a match I immediately re-entered the event, the game started a new match and after it finished (I won that one) I had a third game loss in my score so I lost the draft.
3 votes -
Jump In - Stuck, Can't Play
I encountered an error with the jump in event.
While playing on mobile my internet crashed and disconnected me from my match. Upon reconnecting to the internet it allowed me to start a new match, which I did. After completion I did not receive my win reward and still cannot resign or queue for a new match.
I logged in on my pc to check and it is also stuck on the pc version of the game.10 votes -
One path draft unstable
During premier draft of through the omenpaths playing on iPad the game crashed and when reloaded immediately crashed again not even giving a starting screen. This repeated four or five times before the game loaded. As a result I lost my game as this process took over a minute.
1 vote -
Liliana Vess / Challenge III Bug
Liliana Vess / Challenge III Bug.
Im in the middle of the Fight. Its the Turn of the Bot. but It wont play any cards... and there is no time penelty?!?! wtf.
I waited 15min in the screen atatched to this post... nothing happend the bot refuses to play a card.....1 vote -
Draft Refund Request – Server Crash
Hello,
I was playing a Draft event on MTG Arena today around 11:30 AM Paris time. Everything was going well until the servers suddenly crashed, and I was unable to reconnect for a while.
When I finally managed to log back into the client, I saw that I had been given a loss, which broke my winning streak. This defeat was not due to my play but to the server crash.
I kindly ask if you could refund my Draft entry as compensation for this inconvenience.
Thank you for your help,
1 vote
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