MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
5975 results found
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Prerelease packs missing
The packs from the lotr prerelease code I had waiting to open disappeared during the update. Please give them back.
20 votes -
A permanent opt-out feature for the in-game "did you have fun" survey
Hello MTGA players and devs,
The in-game "did you have fun" question shows up a lot more recently, typically once every three to five games. There's a skip button for those of us that don't want to answer, but then a few games later it just asks us again.
Would it be possible to get a more permanent skipping feature? Some kind of checkmark in the game settings where we can opt out of being asked?
Kind regards,
Daniel
38 votes -
product suggestion
I've been playing Arena since closed beta, and have finally run out of patience. I want to love this client and product, but it is so unoptimised and unreliable across Windows, Mac, and Android that I give up.
My product suggestion is to please put more people onto your dev team.
12 votes -
Boseiju, Who Endures doesn't see Wastes as Basic Lands
When Boseiju was played against me and I was asked if I wanted to select a land with a basic land type I was unable to do so because Boseiju didn't see Wastes as basic land.
19 votes -
Auto-shuffler not working properly
Starting a game, I mulliganed down to 5 cards, so had to put 2 cards ON THE BOTTOM OF MY LIBRARY. On my second turn, I drew one of those cards, Zurgo & Ojutai, of which I only had one in the deck. This is proof the shuffler is not working as the game is intended, and instead makes you draw cards based on an algorithm. Fix the shuffler.
35 votes -
Actually do something about the roping problem
WOTC, PLEASE do something about this problem! For years this has been ongoing and you have done nothing to improve it. This is the #1 most complained about aspect of MTG Arena and you have been absolutely silent on the matter for YEARS. Reduce the turn time; reduce the amount of timeouts people can save up; add an in-game conduct report feature; BAN players who rope; prevent ability to stall by turning on manual control. DO SOMETHING, ANYTHING, PLEASE! And don't tell me we can report it via Wizard support, I know we can do that, and it's not enough, it doesn't solve the problem.
WOTC, PLEASE do something about this problem! For years this has been ongoing and you have done nothing to improve it. This is the #1 most complained about aspect of MTG Arena and you have been absolutely silent on the matter for YEARS. Reduce the turn time; reduce the amount of timeouts people can save up; add an in-game conduct report feature; BAN players who rope; prevent ability to stall by turning on manual control. DO SOMETHING, ANYTHING, PLEASE! And don't tell me we can report it via Wizard support, I know we can do that, and it's not enough,…
23 votes -
Randomizing shuffle on start of game better
There needs to be more randomize going of shuffle at the beginning of the games. For instance when I'm playing against a mono white player they seem to always get 2 mana and 3 soul wardens off rip every game I know this because I use duress. I play historic ranked. There is no way you should be getting 3 of the same card plus 2 other good cards every game from the start its ******** and wizards you need to fix this. No one will pay money for **** if the shuffle on the start of the game is fixed ....
There needs to be more randomize going of shuffle at the beginning of the games. For instance when I'm playing against a mono white player they seem to always get 2 mana and 3 soul wardens off rip every game I know this because I use duress. I play historic ranked. There is no way you should be getting 3 of the same card plus 2 other good cards every game from the start its ******** and wizards you need to fix this. No one will pay money for **** if the shuffle on the start of the game is…
24 votes -
Connection loss of opponent, then timer end remained hanging
Connection loss of opponent (timer rope), then timer end remained hanging.
After 30 - 60sec I force quit application (MAC OSX)
Reconnect and GAME LOSS results, match loss result.
Game was just started, but situation did look good ...14 votes -
Sparky Challenge
I am a new player and are therefore playing sparky challenge for the first time. I've beaten her a dozen or so times but for some reason I am stuck at 2/3 wins.
I'm enjoying the game but am getting tired of only being able to do the color & sparky challenges.
I've Uninstalled and reinstalled already with no luck15 votes -
no more alchemy
Separate those stupid broken *** Alchemy cards from the real ones, I don't need people perpetually raping me beyond comparison. Also, why the **** is there an ability that lets people conjure the same ******* spell over and over and over and over and over in a SINGLE ******* CARD FORMAT?
**** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY
Separate those stupid broken *** Alchemy cards from the real ones, I don't need people perpetually raping me beyond comparison. Also, why the **** is there an ability that lets people conjure the same ******* spell over and over and over and over and over in a SINGLE ******* CARD FORMAT?
**** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY ****…
69 votes -
Forced draw
Played a match and was winning easily when suddenly the game paused, a sign came up and said the game forced a draw.
19 votes -
Golden Pack Progress
I purchased packs with gems and no progress to golden pack was made. Purchased more packs with gold and still no progress for golden packs made. Issue run into on PC. Stuck at 0 progress
16 votes -
Can't pay on mac
I can't get to the paying interface on Mac os. If I get to the point where I'm supposed to pay it just hangs and I can't spend my money on the store.
13 votes -
Opponent timer ran out then game froze
Opponent timer ran out then game did not proceed. Showed his hourglass for a few minutes then I closed program and restarted. When I came back I had a loss. Please reimburse the gems, thanks.
14 votes -
Bad Shuffle fix
Every time the game shuffles a deck it begins with the deck in alphabetical order so that identically named cards are stacked together. Once the game shuffles using the algorithm you most likely bought, it then locates those similarly named cards closer together in the deck than they would be in the real world. You fix it by having it shuffle from the order they were played. My email is reggie668@gmail.com. Feel free to email me to elaborate further.
28 votes -
Player Feedback / Player Speed
Too often, I find myself in battles where my opponent is a very slow player, either deliberately or just randomly. There should be a way to provide feedback on the player after the game based on player speed. After a decent amount of similar reports, these could be used to potentially assist in matchmaking. If is terribly annoying to watch the timer continuously run down in games, especially when you know they're looking around the board every single turn.
11 votes -
Deck limit
Set a deck limit size or punish larger decks. Every other game is a deck with over 100 cards that NEVER bricks. The algorithm always allows for a balanced for OVERSIZED decks. Its not fun trying to beat an endless deck pool with an actual 60 standard deck. There's so little reports of this because most of your players abuse this mechanic in your game software. Its just unfun to play when every game again an OVERSIZED deck is an guaranteed loss
9 votes -
Keep Alchemy cards in Alchemy
Keep Alchemy cards in Alchemy. I feel as though I got ripped off by MTG. I paid money for Mythic Wild cards. I turned one in and the card I got is not what I wanted. I bought The Meathook Manicure to play in Historic as the card was spoiled. I want to play the ORIGINAL version of the card in Historic. Alchemy is a scam designed to rip me off. Money Fraud.
78 votes -
shuffle
Add a button at the beginning of a match to shuffle ones deck before starting the game. Due to the fact that ALOT of time in 3 color decks you only get 2 of the colors of mana you selected. You'll get 6 turns in need 1 mana of the color your missing and have a hand full of cards needing that one color, but by the time you draw one its too late your opponent has built their field and there is no way back out of the hole your in. All because Players cant shuffle their deck before starting a match with another player. I believe adding this will GREATLY increase odds of drawing cards you need as it does IN REAL LIFE! In tournaments and competitions your allowed to shuffle before a game. Why not in this game? Until you add it, its a hack job of what the real card game is.
Add a button at the beginning of a match to shuffle ones deck before starting the game. Due to the fact that ALOT of time in 3 color decks you only get 2 of the colors of mana you selected. You'll get 6 turns in need 1 mana of the color your missing and have a hand full of cards needing that one color, but by the time you draw one its too late your opponent has built their field and there is no way back out of the hole your in. All because Players cant shuffle their deck before…
33 votes -
49 votes
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