MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3840 results found
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main screen bug, What an adventure
every time the main screen loads I get the "what an adventure! You're well on your way to becoming a planeswalker" etc etc tutorial audio. every time. whether I'm first logging in, returning after a game, or just changing tabs it always plays. It happens on both steam and android
Link to a steam clip: https://cdn.steamusercontent.com/ugc/17268070601879394824/7C097FFE08F9DBFBCBD977B9B61C56643E0AE449/
8 votes -
Eclipsed Realms bug
Arena did not allow me to use my Eclipsed Realms naming Elementals to pay to transform Eirdu, Carrier of Dawn during my sealed event
5 votes -
Maralen Fae Ascendant "Once Each Turn" effect
Maralen, Fae Ascendant's effect states "Once each turn" you can cast a spell exiled with her effect if its cmc is equal or lower than the total amount of elves and fairies you have on the battlefield. NOT "Once each of YOUR turns" EACH. TURN. Opponents included. Meaning, if I exile an instant or flash spell I can cast that during my opponent's turn, however right now that is not the case on arena. Fix it, please.
4 votes -
BUG - Rat King disappear ability not triggering
When playing Rat King in Arena (standard or standard ranked) on mobile, the disappear ability is not spawning 1/1 creatures or adding +1/+1 to Rat King when other permanents I control leave the battlefield. For example, when I play Airbender Ascension and use it to exile a creature and return it to the battlefield, it does not trigger Rat King’s disappear ability.
2 votes -
Bug
FIX THE **** FAIRY SPARKY THING HOLY …. IS IT INCREDIBLY ANNOYING EVERY TIME YOU GO TO THE HOME PAGE IT STARTS YELLING AT YOU. YOU’VE HAD AT LEAST 3 UPDATES NOW. WHY IS IT STILL NOT FIXED?
4 votes -
Cannot play standard on Android
I started a standard ranked play. The app just stops loading necessary elements of the play. It doesn't freeze. As you see on the screenshot, the timer works fine. But I can't see any cards, and there's no info about waiting for the opponent too.
5 votes -
match does not work
steps I did: standard ranked match started, mulligan went okay, it was opponent's turn, but my timer started to run out and game just got stuck without them playing or conceding; i couldn't concede either
platform: steam (windows)
expected: the opponent should have been able to play their turn and then I mine
adding screenshot where you can see the timer and the orange fade in the corners of the screen + the log
workaround: had to close MTGA and reopen
7 votes -
Draft event changed mid event
I purchased access to a Final Fantasy quick draft using gems, only for each game to get stuck in the mulligan step, if I even got matched and the game made it that far (sometimes I would not even see the first draw). Timers would run out the first time and the game would get stuck there until I quit the app after 10+ mins of waiting for something to happen. The event was supposed to last for another 43 hours when I signed up. Now I entered the app again to see if anything had changed, when I tried to get a match I got a message that there was a network error. After pressing reconnect, I was sent to the homepage. Now, the final fantasy quick draft has been replaced by a final fantasy omniscience quick draft. The gems I paid for the access to the normal final fantasy quick draft have been lost.
Standard play has the same problem (ranked and unranked).
I purchased access to a Final Fantasy quick draft using gems, only for each game to get stuck in the mulligan step, if I even got matched and the game made it that far (sometimes I would not even see the first draw). Timers would run out the first time and the game would get stuck there until I quit the app after 10+ mins of waiting for something to happen. The event was supposed to last for another 43 hours when I signed up. Now I entered the app again to see if anything had changed, when I tried…
7 votes -
Opening hand is missing
After match creation was made, the first screen after the "battlefield" loads, is where you select your hand or mulligan. This overlay/splash screen is missing! Nothing happens after that. You can emote, view deck, or click setting.
7 votes -
App freezing
Can’t play a game; sometimes gets stuck on the loading screen and sometimes loads a player but then no one can play cards. Tried restarting my phone, restarting WiFi, logging out and then back in, deleting and redownloading the app, closing all other apps, and it’s still happening
7 votes -
Bug - Can't play since just before 5:00 PM EST
Since my draft failed around 17:00 EST, I have not been able to have a match.
The client freezes at the opponents hand selection, without showing me my card selections.
This has happened 3 time since 16:45 pm, and add the draft that I lost my admission to.7 votes -
Final Fantasy Quickdraft Error
I was trying to run through a Final Fantasy Quickdraft, but I the matches I load into don't present starting cards, and I can't exit. I don't want to take a loss for this match I can't play.
5 votes -
[bug] You cannot identify the original ability that caused Firebender Ascension to trigger
When the triggered abilities of Firebender Ascension are placed on the stack, it is impossible to determine which original ability caused each individual trigger.
Steps to reproduce
- Have the setting enabled that allows you to choose the order in which triggered abilities are put onto the stack.
- Control multiple creatures that have abilities which trigger when they attack, along with Firebender Ascension.
- Attack with those creatures.
- Put the creatures’ attack-triggered abilities onto the stack.
- A screen opens allowing you to choose the order in which the Firebender Ascension triggers—triggered by those creatures’ abilities triggering—are put onto the stack.
At this point, multiple Firebender Ascension abilities are placed onto the stack, but you cannot check which creature ability each of them originated from — that is, which ability will be copied when the Firebender Ascension ability resolves.
When putting the Firebender Ascension abilities onto the stack, only the creature ability that is on the top of the stack is displayed.
When you hover the cursor over a Firebender Ascension trigger, the original creature ability is highlighted, but in reality you can only confirm whether it corresponds to the creature ability currently on the top of the stack.
If three or more creature abilities have triggered, it becomes impossible to determine which Firebender Ascension trigger corresponds to any creature ability below the top of the stack.As a result, the ability you intend to copy may not be the one that actually gets copied, which can affect gameplay.
When the triggered abilities of Firebender Ascension are placed on the stack, it is impossible to determine which original ability caused each individual trigger.
Steps to reproduce
- Have the setting enabled that allows you to choose the order in which triggered abilities are put onto the stack.
- Control multiple creatures that have abilities which trigger when they attack, along with Firebender Ascension.
- Attack with those creatures.
- Put the creatures’ attack-triggered abilities onto the stack.
- A screen opens allowing you to choose the order in which the Firebender Ascension triggers—triggered by those creatures’ abilities triggering—are put onto the stack.
At this…
6 votes -
companion pet not showing
pets not showing.
my pets are not apearing since last patch
5 votes -
Phase Out and Exile
As late as 10 months ago, phasing out a creature to which Sheltered by Ghosts was attached sent the card exiled by Sheltered by Ghosts to permanent exile. Now the exiled card remains under Sheltered by Ghosts. Is this correct?
(I copied over my screenshot.)
1 vote -
Crash QuickDraft - Black cards with no text
Hi. I just launched a quick draft in Final Fantasy few minutes ago. From first pick, the cards appear black, with no text and details.
I play on windows. Didn't do anything special, just paid my 5k gold.
I did try to restart the game a couple of times (didn't work very well by the way, crashing a dozen times).
I would like to be refunded please5 votes -
無差別の痛めつけ/Pain for All
クリーチャーに「無差別の痛めつけ/Pain for All」をエンチャントしたとき、対象1つにダメージを与える効果が誘発するが、それにスタックして「無差別の痛めつけ/Pain for All」をエンチャントとしたクリーチャーを破壊や追放、バウンスなどで戦場から取り除くと、ダメージが与えられないバグがある。
本来であれば、戦場を離れる前のクリーチャーのパワーを参照してダメージが与えられるはずだ。When you enchant a creature with “Pain for All,” an effect that deals damage to one target is triggered; however, if you remove the creature that was enchanted with “Pain for All” from the battlefield—by destroying, exiling, or bouncing it—while that effect is on the stack, the damage is not dealt.
Normally, the damage should be dealt based on the creature’s power before it leaves the battlefield.Translated with DeepL.com (free version)
3 votes -
Transmogrant's Crown Bug
Equip cost cannot be activated - Equip / Cancel Buttons cannot be selected and you time out after trying to equip. PC
10 votes -
Just wrong!!
Rarity is messed up for the real life Money to make. Not for the game play and balance. Wrath of God, Settle the Wreckage, Doomscar... etc. All RARE. black has "Damnation" for the same effect. yet.. YET... mythic status. WHY.. for the players to collect 4 of them for decks.. forcing 4 mythic cards to be gotten one way or another. Draw from physical packs in real life. or use a Arena mythic wild card. For the money, not the game is the issue. Why Mythic?? Bias..
To save Huge time, all artifact cards that sac any creature at any time. Let us sac MULTIPLE creatures at once. Not just One at a time. that takes forever with the mouse scrolling back and forth. Click, click, click on the token pile fast. Sac all at once. Instead of each one a single sac over and over. It's about the timer. fight the timer.. or just play the game. It ruins it.. really really.Rarity is messed up for the real life Money to make. Not for the game play and balance. Wrath of God, Settle the Wreckage, Doomscar... etc. All RARE. black has "Damnation" for the same effect. yet.. YET... mythic status. WHY.. for the players to collect 4 of them for decks.. forcing 4 mythic cards to be gotten one way or another. Draw from physical packs in real life. or use a Arena mythic wild card. For the money, not the game is the issue. Why Mythic?? Bias..
To save Huge time, all artifact cards that sac any creature at any…1 vote -
Spiralling cards
Hi, I have more and more matches where my opponents play the cads "Bloodthirsty Conqueror" and "Enduring Tenacity". As soon as one of the cards activates, I loose in one move, because the effect (I loose one live, opponent wins one live) never ends. This seems not to be in the spirit of the game.
6 votes
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