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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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824 results found

  1. Unabe to Scream Ignored, Game Lost

    Opponent's Mossborn Hydra was enchanted by my Unable to Scream, removing all abilities, including trample, I lost the game due to Mossborn Hydra trample damage.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Protection from Red

    I've had issues with Protection from Red. I've used 2 different times in my deck in which then had a Red Instant or Socery Card destory my creature any way as if it does not even have Protection from Red. I don't know why unless it is a bug. I thought Protection from "X" Color ment it has basically Hexproof/ Indestructible against "X" Color! I had multiple creatures then Poof! ALL DEAD.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Account login

    Help magic won't let me login to my account on the arena and when I try it says unable to create account error 808

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. Arena freezing on MacOS

    Arena freezing on MacOS at load screen. Usually crashes at "Requesting Format Data" - if I get past that, then it crashes and gives an "unable to get collection" error. I've done a thorough uninstall / reinstall and even went so far as to reset my Mac to factory settings - problem persists. And, just for added fun, the first time I tried to submit this report this website sent me to a 404 after I clicked "Post Idea." Super cool.
    Please fix.

    3 votes

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  5. The Companions button causes the app to shutdown

    After buying the Final Fantasy pre bundle with the pet Moogle, I have been unable to change my pet. If I go under Profile and click Companions, the app shutdowns down after about 10 seconds. I also see the same behavior if clicking Companion under Deck details. Seeing this behavior on Google Pixel phone.

    2 votes

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  6. Infinite Loop

    There is currently a bug with Ashaya, Soul of the Wild and Mythweaver Poq if Poq is the first card played in a turn. This was in Brawl with Slimefoot, Thallid Transplant as my commander on the board. Because Ashaya treats Poq as a land, Poq triggers to duplicate itself, which also triggers Slimefoot because a Forest/Swamp entered the battlefield. Legend rule activates, I have to sacrifice one of the Poqs. When I do, Poq triggers again, which also triggers Slimefoot again, causing an unintended infinite loop that keeps going regardless of which Poq I sacrifice for the Legend rule.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Crumbling Vestige Bug abuse

    During the Pioneer Metagame Challenge one deck abuse a noticeable bug regarding the land "Crumbling Vestige" not entering the game tapped, when it's clearly written in the card. Therefore, the person was able to generate twice the mana having absurd advantage and winning unfairly not only this game, but probably all others with this bug abuse.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Game Crash During Premier Draft

    I was playing Premier Draft normally.
    My timer was still running but I was unable to do any actions. Then app crashed with different error messages.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Ongoing "Wait for Server" Issue on MTG Arena Android Tablet Version

    Dear MTG Arena Support Team,

    I am writing to report an issue I have been consistently encountering while playing MTG Arena on my tablet. After every match, the system displays a "Wait for Server" message that does not disappear, preventing me from starting the next game.

    This issue severely disrupts my gameplay experience, and I am unable to proceed with further matches without restarting the application. I would appreciate your assistance in resolving this issue.

    My tablet is Lenovo TB-J607F
    Thank you for your support.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Can't' cast Shardmage's Rescue when opponent casts Go for the Throat

    When an opponent casts Go for the Throat, I am unable to cast Shardmage's Rescue. There is nothing in ither card that suggests this shouldn't work.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Inability to Scroll Through or Access Full Library When Drawing Cards

    When activating the -7 ability of Tamiyo, Inquisitive Student or casting the sorcery Enter the Infinite, I am unable to scroll through or access the full set of cards drawn from my library. Specifically:

    1. After activating Tamiyo, Inquisitive Student's -7 ability, which allows me to draw half of my remaining library, the game interface only displays approximately 20 cards at a time. I am unable to scroll through the remaining cards, and cards located at the rear of the drawn set are inaccessible.

    2. The same issue occurs when casting Enter the Infinite, which draws my entire library. The interface does…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Crashes

    After this last update the game constantly crashes and is now unplayable. I am playing on android. If I sit and wait for the home screen to actually load, which is very long and maybe even after several restarts, then everything lags and does not move fluidly. I will click to start a match and the screen will freeze for about 45 seconds and then I get a pop-up that says unable to start match. Deleted and reinstalled app. Then would not even load past the initializing load page.

    3 votes

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  13. midweek magic lands

    I was playing midweek magic jump in today, and I pulled a Toph pack that was supposedly WG and another pack that was mono-G, but when I looked at my cards, there was only one card with any white costs, and it was a hybrid WG cost. So, I have no actual use for white mana, but the system still gave me half of my lands as plains and dual lands. This pack should be updated so that it does not default to a two-color mana base please. Thank you!

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Stolen uniform not allowing opponent's eq as legal targets

    Stolen uniform should allow me to steal any equipment in play, including from my opponents side of the field. When casting, i was unable to do so.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Lion's eye diamond not working correctly.

    The rules around lion's eye diamond do not work correctly. I was unable to pay for a mana leak with my LED. This lead to me losing the game

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Hundreds of Users Unable to Connect, MTG Arena Status site shows everything OK --> clearly everything is not OK

    Today 1/16/2025 hundreds of users cannot connect to MTGA-- and yet the MTG Arena Status site shows everything operational.

    Everything is not operational.

    1 vote

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  17. Game off

    4 time when I played my first game in draft from the firs try game just bugs and turn off then I waited for more than minute to come back and my turn finished. And again with the same card on turn 5. And sure I lose the game. On 5th try it didn’t come back. I want my draft challenge money back

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  18. Meta Game: Cannot go Back and Edit Deck List

    Seems to be more related to the event, then deckbulding it self.

    For the new Brawl Meta Game Challenge, I had not finished editing my list, was disconnected, and then when I re-connected I could no longer edit the list. My only option, is to resign. I have been searching for game for over 3 minutes, I hit play just to see what would happen.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  19. Can't select blocker

    I just lost a ranked draft game because I couldn't select a blocker. The game paused during the blocker phase, so it wasn't that my creatures were unable to block, else the attack would have automatically gone through and skipped the declare blockers phase.

    This happened immediately after a "Waiting for game server" error. Is this an exploit?

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Game crashing again

    The game crashes at random intervals during a match and I am unable to rejoin that match without it crashing. This happened once before, its happening again. Tends to be whenever they play a plainswalker. Nothing is wrong on my end, cleared cache, uninstalled and reinstalled. Phone is up to date, samsung s23+, perfect wifi. If there was a way to log the crash that would be nice but I cant open the app till the match is over on the server's side. Also, I am unable to leave a review in the playstore. I'd left one before, totally chill…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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