MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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5972 results found
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Forced concede because opponent took too long
Opponent was playing the scurry oak infinite life gain tokens combo and repeated it 170 times. While waiting there was nothing I could do, no instant response I could play. While waiting for the opponent to do their thing, waiting to draw a board wipe, I got a warning "You haven't acted recently. Act soon or you'll concede the game" although there was nothing I could do. When my opponent finally timed out and finished their turn, right when my turn started the game conceded for me, even though I could have drawn my board wipe. There is no reason I should be forced to concede when there was nothing I could do because opponent put too many triggers on the stack.
Opponent was playing the scurry oak infinite life gain tokens combo and repeated it 170 times. While waiting there was nothing I could do, no instant response I could play. While waiting for the opponent to do their thing, waiting to draw a board wipe, I got a warning "You haven't acted recently. Act soon or you'll concede the game" although there was nothing I could do. When my opponent finally timed out and finished their turn, right when my turn started the game conceded for me, even though I could have drawn my board wipe. There is no reason…
29 votes -
MTGアリーナ 不正プログラム
MTGアリーナは運営によって不正操作されています。
特定のアカウントは１年以上狙い撃ちにされ、現実離れした引き運で
勝てる訳が無い状態まで追いやられます。
どのぐらい露骨な不正操作か分かりやすく数字で出しますが、
100試合やって、対戦相手の土地事故回数は「2」回、
こちらは土地26枚で「86回」でした。
信じられないかも知れませんが、本当です。
また、マッチングも操作されますので、やる価値がありません。
ゲーム開始時点で勝敗が決まっているのです。
このゲームが何のために存在しているのかすら疑問ですし、
サポートも運営同様、役立たずの無能です。
最近のウィザーズは本当に堕ちるところまで堕ちたと感じますが、
こんな詐欺まがいな事まで始めたらもう終わりです。
世界選手権等の配信されるゲームでドラマチックな引きを見せ、
いかにも魅力的に映るようにしたいのでしょうし、
課金の度合いで勝敗を決めて訴訟問題も回避したいのでしょう。
結果、MTGアリーナは絶対にやらない方が良いです。
一度不正操作されたら二度と元に戻りません。時間の無駄です。29 votes -
Cant log in
Wont let me log in keep saying Authentaction Failed and I was logging in fine yesterday but had issue this morning so Uninstalled game on phone and PC and tried reinstalling and now I cant even log in
92 votes -
SNC game crashing
Upon the update of SNC the game will keep on crashing unless you are reinstalling it every time after it crashes. Needs to be fixed immediately as I cannot play the game at all
21 votes -
infinite loop
Loop detection, please do something for loop detection, it will not be difficult and you may prompt something like "how many times do you want to repeat this etc"
It ruins the game when you need to wait minutes for another opponent to finish doing something tedious and is annoying form the executor as well (I did it too).
Also they use it to trick the system, last time during my turn they started the combo and even if I was going to win the system gave us a draw for timeout.
21 votes -
Resolution Bug
Resolution Bug on Mac OS
51 votes -
IOS Game crashes
IOS Game crashes
MY IPHONE :iphone 8 plus79 votes -
Turn Skipped due to Opponent's aniamtions
Hi,
My turn was skipped while playing against the Heliod/Scurry Oak infinite combo deck. My opponent is playing each turn to maximize the number of squirrels created without taking steps to winning the game, just running out their time and somehow also skipping my turn because. I have not conceded due to having outs, but if my opponent just keeps timing out, I cannot play. My only complaint here is that my turn should not be skipped sue to my opponent's actions.
31 votes -
All land
Since the last update, all of my decks draw 4+ land cards in the opening hand and I draw land for at least 4 or more turns. Most of my decks are 60 card decks with only 24 lands. In 3 round matches I add 3-5 cards from my sideboard and it has no affect. Last gave I played it looked like my opponent was having the same issue. Both games it took until the 5 round before either of us got anything out of our hands.
11 votes -
Display name
It would be nice to be able to change one's display name. Personally, I would even be willing to pay to change my display name.
93 votes -
Draft stuck on "Waiting for other players to pass a draft pack..."
Have been stuck on Pack 1 Pick 8 for 20 minutes, still on "Waiting on other players to pass the draft pack..."
Presumably the draft is happening without me as the packs are moving their way around the group, but I haven't been able to pick a card for 20 minutes. I imagine soon it'll be done with the draft and I'll have a random collection of cards that were picked for me (and the 8 I did pick). Annoying as I was happy about how the draft was going so far...
Could I at least please have my draft token back? Or its value in gems?
Have been stuck on Pack 1 Pick 8 for 20 minutes, still on "Waiting on other players to pass the draft pack..."
Presumably the draft is happening without me as the packs are moving their way around the group, but I haven't been able to pick a card for 20 minutes. I imagine soon it'll be done with the draft and I'll have a random collection of cards that were picked for me (and the 8 I did pick). Annoying as I was happy about how the draft was going so far...
Could I at least please have my draft…
61 votes -
Daily quest
(Mobile/Android)
Weekly quest is not resetting/not receiving 3 quest. On Sunday, normally I should see 3 new daily quest (when prior quests were completed), but instead I only been getting one new quest. This started happening about 2-3 weeks ago.34 votes -
Historic Brawl Matchmaking
Historic brawl matchmaking is disgusting. Please please do something about this.
Most of us just want to have fun. Playing 80% games against ******** Golos decks just a waste of time.I too can just spend some money and build some ******** optimised competitive **** but that is not why we play this mode.
Add a ranked historic brawl so the cunty tryhards can go circle jerk eachother.
17 votes -
Provide players with an option to manually shuffle
Provide players with an option to manually shuffle their decks.
34 votes -
Provide an eternal format for MTGA
I am not opposed to Alchemy or Historic being a unique digital only format, but an eternal format where cards are unchanged needs to be implemented on Arena. Pioneer and/or Modern being the most logical. It could even be another unique format (Pioneer plus fetch lands because shuffling isn’t an issue in digital) like Historic was prior to the digital only cards. But consistency with paper cards and allowing cards to live on post-standard rotation is something that a significant portion of the player base wants, and I believe is necessary for the long-term health of MTGA.
50 votes -
Server issues
Prioritize server-related issues. Fix refresh issues when temporarily losing connection to the server (higher than stated planeswalker loyalty, lands remaining untapped, dead creatures remaining on the field, spell stuck in stack display, etc. ). Buy new, more efficient servers, and recruit developers. Feasible given this year's record profits.
16 votes -
Stuck on Retrieving Asset Manifest screen
Stuck on Retrieving Asset Manifest screen
Tried uninstalling/reinstalling. Playing on Pixel 4A. Never encountered this before but it seems many others have on Macs.- Start game
- Android - Pixel 4A phone
- Stuck on the initial "Retrieving Asset Manifest" screen for a very long time until it says "Error Updating Data, Please check your connection and try again". ( I was able to download other things with this same connection, on the same device)
- Should not be stuck on this screen.
- Screenshot attached
- Unplugged my router and modem, then plugged them back in. After Reconnecting, was able to get past the Retrieve Asset Manifest screen.
Stuck on Retrieving Asset Manifest screen
Tried uninstalling/reinstalling. Playing on Pixel 4A. Never encountered this before but it seems many others have on Macs.- Start game
- Android - Pixel 4A phone
- Stuck on the initial "Retrieving Asset Manifest" screen for a very long time until it says "Error Updating Data, Please check your connection and try again". ( I was able to download other things with this same connection, on the same device)
- Should not be stuck on this screen.
- Screenshot attached
- Unplugged my router and modem, then plugged them back in. After Reconnecting, was able to get past the…
30 votes -
Ranked bug
I gain no ranked progress, its stuck at unranked. Ive played a lot of ranked games none of which i gained progress for.
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image_2021-09-22_010829.png 583 KB -
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Log20210919_140345.log 110 KB
68 votes -
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Constructed rank not raising with standard!
Constructed rank not changing with standard battles!
37 votes -
Network error
I'm trying to start a game but I get "Network error. Unable to join event. Please try again later." But I'm not trying to join an event, I'm trying to play a game. There's nothing wrong with my internet connection.
24 votes
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