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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1967 results found

  1. no aumenta mi número de comodines comunes y poco comunes, a pesar de tener cuatro copias de estos tipos de la última colección

    Según tengo entendido, una vez tienes 4 copias de una carta, al abrir sobres, si fuera a salirte esa misma carta, en su lugar sale una carta de comodín, del mismo tipo que la que ya tienes las 4 copias. Tengo 4 copias de cada una de las comunes y poco comunes de la ultima colección de las Tortugas Ninja, a pesar de esto, cuando abro los sobre, siguen saliendo cartas comunes y poco comunes (de las que ya tengo las 4 copias) en lugar de salir los correspondientes comodines o en su defecto, aumentar el número de estos que…

    1 vote

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  2. Why can’t I use a mythic wild card to make the Korn Planeswalker? It shows up under the mythic rare category but it’s asking for a rare wild

    Please just make it so that only mythic VERSIONS of cards show up not just cards that have mythic versions because it’s not cool being unable to exchange wildcards for cards that should be obtainable

    1 vote

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  3. premier draft event disappeared after drafting

    I'm on PC, paid 1500 gems for a TLA premier draft, drafted all cards as normal but received an error when trying to save my deck. After restarting client, TLA Premier is no longer in the events list and my gems are presumably lost.

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  4. Evident Error in Advertised Packs for Mastery Pass Level Boost

    When browsing the mastery pass for Lorwyn Eclipsed I noticed the absolutely astronomical pack offerings for skipping 10+ levels. At skipping 10 levels for 2,500 gems, from 5 to 15, it was offering 600 Edge of Eternities packs. Skipping higher levels offered THOUSANDS of packs. I tested the pack offering, skipping the 10 levels, to test this error and received a nominal amount of advertised packs. Please see attached image representing the UI bug.

    1.Steps to reproduce are as listed above. But again, go to mastery pass, engage in the level boost, skip to at least 10 levels and you'll…

    3 votes

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  5. Kicked out of a Game in progress

    Last Night during TNT premier Draft, i was literally kicked out of a game i was winning ( i was more than 20 points ahead and my opponent had 2 points). Unfortunately, I don’t have any screenshots because it all happened very quickly. I was leading 4-2, but this JOKE was counted as a defeat.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  6. Network error after draft

    Network Error, unable to join event. Please try again later. This message appeared on after I finished drafting a Premier draft: Teenage Mutant Ninja Turtles. I spent 10,000 coins on the event, these coins are still gone from my bank and I am still unable to play the event.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  7. Force of negation during own turn

    Enemy using force of negation alternative during its own turn. The force of negation used was mine stolen thanks to an heist ability. This resulted to me loosing the game during the brawl free build event. I'd like to know if a refund of my event is possible considering this heavily impacted the course of the game.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Whir of Invention won't allow you to tap Kilo, Apogee Mind for Blue despite being a W/U/R card.

    I was attempting to cast Whir of Invention where X = 3. I tapped 3 lands for mana, an Arcane Signet for 1 blue mana, and a Simulacrum Synthesizer for Blue using the Improvise alternative casting cost on Whir. This would leave the remaining cost at one blue mana which could be paid by tapping Kilo. The problem is that when I attempt to tap Kilo for Improvise the client won't allow me to tap it. If I pressed Z to undo tapping Simulacrum I could tap Kilo for the Improvise cost, but the client would only add white mana.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Tokens

    This is two fold, but my game stopped spawning tokens at 256 goblins and also there should be a faster way to mass block with tokens or just in general. I timed out on mobile trying to make all the blocks. Combined it cost me the win. I understand there are limits to the software especially mobile but it's just kind of annoying.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Wizards, the wisp tutorial keep showing up every single time i click at the main

    Wizards, the wisp tutorial keep showing up every single time i click at the main interface of the client, where the quests are, telling me to complete them. Other people reported this and this bug persist after 2 months. Please, fix that, because it is extremely irritating every single time we opne the client and finish a match for this to happen.

    3 votes

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  11. Card text is misleading/wrong, and the magic ruleset it approaching a point where it will destroy the game.

    The text on Northhampton Farm says "exile target creature you own." It does not say "target non-token creature you own." This extra four characters appears on similar rules "oracle" text. The additional characters would not impact card aesthetic or design.
    You saved four characters and let anyone who isn't a rules expert watch their token creature disappear.

    I could laundry list these issues, but that isn't the important thrust of my suggestion and message to MTG developers.

    At your current rate of increase in rules complexity, you risk crippling one of the most enduring novel and widely adopted games created…

    1 vote

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  12. disconnected from server

    disconnected from server despite everything else running fine in the background.

    this has happened many times before and I've always been able to reconnect to the game by disconnecting from wifi, reconnecting to wifi and reentering play queue to re-enter the match I was forced out of.

    I was in a casual timeless match vs Dr Mr Sister Fister and upon re-entering the play queue, sat for 3 mins to be given the loss screen.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. In the middle of matches, getting freeze screen with options button disappearing unenabling options for leaving match,multiple times today.

    Freezes in midmatch with loss of option tab for backing out, only option left is to completely shut down app and reload, games not loading into match you left, automatically making it a loss. Has happened 4 times today, never in 3 years previous to last patch, I've tried uninstalling, and reloading, clearing cache, updating, it's definitely on your side.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. New Player Experience / Onboarding Existing Magic Players

    After watching a new player (who has no Magic knowledge) try to learn Magic via MTGA, it is clear the tutorial isn’t being that helpful.

    1) dim most of the screen and show some of the key areas and explain what is the turn structure
    2) talk about phases, when you can cast spells. What is the difference between instant/sorcery and permeants
    3a) what is summoning sickness (that you cannot tap or attack until your next upkeep - except for force tapping)
    3b) that the attacking player choose to attack their opponent’s face or their planeswalker (using your creatures in…

    1 vote

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  15. Avatar: The Last Airbender Infinite Loop

    A player can create an infinite loop using "Appa, Steadfast Guardian" "Aang, Swift Savior" and "Airbender Acension." I believe they could theoretically keep the game going on for forever if they so wanted. They can also create infinite 1/1 tokens using this loop. This exploit, mechanic, what have you, is not fun and ruins the gaming experience.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. IN Lorwyn ecl premier draft in my match against jumpsuit, play stopped and could not do anything. It was recorded as a loss. Logs

    IN Lorwyn ecl premier draft in my match against jumpsuit (5th game 4-1), play stopped and could not do anything timeouts vanished and I got a warning that I do not do anything, although I could noy. I checked that my net was ok. Then The game was recorded as my loss.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Garruk's Uprising not drawing when a creature with 4 or greater power enters

    I played two ***** against humanity that had power 5 and power 6, they both should have triggered Garruk's Uprising for me to draw cards, it did not. None of the opponent's cards limit me to draw. These are Token creatures, that entered.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  18. NOT COMPLETED QUEST

    At main screen will of the wisp keeps popping up telling me I have a quest to complete and to go here. See photos but there's nowhere to go. Everything's done. It's like it thinks I haven't completed something from the beginning of the game. Not sure what's going on but every single time it's telling me there's something to do but there's nothing there to do. It doesn't actually direct me anywhere

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Earthbending lion sash reconfigure bug

    While playing with Toph, first metal bender, I used her end step ability to earthbend 2 on a reconfigured lion sash that had previously had been earthbent and then reconfigured to Toph. The result added two +1|+1 counters to lion sash but it destroyed toph. I thought it would keep it reconfigured but just add the counters or at least unattached like an equipment.

    I use iOS

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. im on pc things are not leaving the battle field after being killed blood in the snow card is broke cost me a match i clearly was winning

    im on pc things are not leaving the battle field after being killed blood in the snow card is broke cost me a match i clearly was winning used snow lands to cast i had no creatures in my grave yard and the spell insisted i choose a creature card i dident have and would mot let me finish my destroy all creatures spell. 2026.55.10.11072.1228610

    1 vote

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MTG Arena Bugs & Product Suggestions

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