MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1945 results found
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Authentication failed Timeout
I am unable to log in to my account, and I don't know why. I know it isn't an issue on my end because I've tried it on multiple devices and on multiple networks with the result being the same. I have not had any issues with the Arena client until yesterday, when this started to happen. Just my luck that the day I decide to spend a little bit of money on Arena for once, I can't play the game.
54 votes -
'Select Companion' list is empty
Per the screenshot, there are no companions found in the Select Companion list.
This occurs regardless if building a new deck or editing an existing one.
I have attached a screenshot showing that I do indeed own various companions.
Windows user.30 votes -
Game keeps getting stuck
The client is getting stuck during gameplay. For example I'll load up a match and the game board shows up but then it doesn't advance it just stays there. Then the timer will appear like I'm the one slowing the game down but when it runs out nothing happens. I've also had it where I'm in the middle of a game, one of us puts a card on the stack, and then the game just gets stuck. It's not freezing per se because all of the game elements are still moving it just won't progress past that point. When I…
29 votes -
BUG-Blight X and Undying not working properly
Scenario Young wolf base power and toughness 1/1 (has Undying keyword) has a +1/+1 counter on it so at 2/2. is hit with Blight 2. according to the rules -1/-1 counter and +1/+1 counters negate each other so the expected result is the wolf ends with a -1/-1 counter and dies goes to the gravyard and undying should trigger returning the wolf with a +1/+1 counter on it.
2 votes -
Spark continues after tutorial is done
Spark continues to float around and talk after tutorial pointing to nothing and generally ruining the game.this happened after Dec 10 update. It appears to be stuck in a loop as if I was in a completely different menu screen right after I finished the training months ago. Please make this stop
30 votes -
Draft with friends
Please add a draft with friends option. There's already a constructed with friends option. Why not add a draft with friends option. Just base it on the current mtga draft calender. It would bring quite a few of my friends to arena.
2 votes -
Spark is back
The stupid spark for new players is back in what I assume is a bug with the latest update. It is really annoying and there is no easy way to turn it off forever. It was so annoying I decided not to buy gems and draft in case it appeared there.
Please fix.
38 votes -
Customer service support is a joke
Every time that I have gotten a hold of customer service for wizards of the coast it has been days of waiting for replies... They need to have an instant chat they make so much money they can afford it!
3 votes -
Wizards of the Coast, a criminal organization
WOC is a criminal group.
They continue to create cards to destroy the interests of shareholders.Maro is a misogynist.
Should someone who discriminates against women still be allowed to design MTG?3 votes -
Your game says I don't have a card I have been using for HUNDREDS of games
Yesterday I was using the deck listed below, no problem. Log on today, big problem. It's saying I don't own Kona, Rescue Beastie. When I put the same card in a standard deck it will work, but not in an alchemy deck. I'm unable to craft what it's saying I don't have which is even more frustrating so I'd appreciate a speedy reply.
6 Island
4 Omniscience
4 Breeding Pool
4 Kona, Rescue Beastie
2 Pool Resources
1 Indris, the Hydrostatic Surge
4 Bounce Off
1 Stock Up
4 Willowrush Verge
3 Dispelling Exhale
4 Marang River Regent
3 Roiling…6 votes -
Tutorial popping back up after latest update
Every time I get to the main menu the tutorial spark is telling me I'm going to be a good planeswalker. I already completed that portion months ago, and it is annoying after the latest update.
31 votes -
Can't change the era of a deck in deck edit
when you try and change a deck from say Timeless to Historic in the deck editor, you can't do it.
KP
4 votes -
"Choose a different action, or this game will end in a draw" message in a non-loop situation
My opponent appeared playing a "lifegain" deck. When their graveyard became somewhat large, my opponent cast Raise the Past and returned 11 creature cards: 2 Lifecreed Duo, 3 Hinterland Sanctifier, 4 Essence Channeler, and two more. As 5 creatures had "Whenever another creature you control enters, you gain 1 life." trigger, total of 50 such abilities were put on the stack. Ouch!
Then, MTG Arena started to resolve those 50 triggers one-by-one. Resolving one lifegain ability involves 4 abilities of Essence Channeler to be triggered and resolved one-by-one, so it takes some long time. The situation is not a loop,…
2 votes -
Rank reset to spark tier 0
I just finished up a quick draft in foundations and suddenly my rank reset to spark tier 0. After the victory it showed my rank just below mythic #500 and then when I got back to the draft screen to claim rewards rank was missing. Then checking my profile it showed this spark tier 0 rank. Hopefully there is a way to fix this and show my actual current rank?
This is on a PC.23 votes -
Card "Tend to the Kiln" is bugged
Alchemy Card "Tend to the Kiln" is bugged. It didn't turn my instants into kindred -Elemental cards but only kindred and therefore not triggering the enchantment's second ability at cast.
Screenshots attached.
Probably lost me a game. Is there a chance for reimbursement of the premier draft entry?
Best regards.24 votes -
Missing Companions
After updating to latest version, when attempting to customize a deck, all my companions are missing. Any workarounds or other ideas?
27 votes -
Received a Rare in a Mythic Rare Avatar pack
I purchased a Mythic Rare pack in Avatar, no Mythic Rare in the pack.
PC
Purchased only 1 pack
I would like the extra 300 gold I spent for the pack returned to me, please?2 votes -
Game freezing
Game keeps freezing mid match after today's multiple downloads (4 separate downloads to be exact). Do your devs really suck so bad that they **** up the game literally EVERY time you come out with a new update?? Be better.
23 votes -
bug: client refusing to begin games
5 games in a row the MTGA client refuses to allow me or my opponent to begin the game. Player.log attached.
20 votes -
Android gameplay- bug "freeze"
Games keep randomly freeze and not let me interact or respond to any moves. Can still view top card of grave and exile zones, as well as any card ont the field giving a card chain isn't frozen on screen over said cards. Has happened 10 times and only started after this last update. Clearing cache on the app seems to help for about 3 to 5 games before repeating about every other game. Usually happens after turn 3 but could be turn 7 before it happens. Will update with more info if i can't troubleshoot.
31 votes
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