MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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141 results found
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Daily wins and ranking not working
I've won 3-4 games now, no rank change, no credit for daily/weekly wins. Also your website crashes when I try to add a log (Google Chrome and Firefox).
9 votes -
Daily wins not being awarded, rank not updating or moving at all.
My rank is not changing, win or lose and daily wins are not counting towards any progression.
24 votes -
It keeps saying i have a quest when I don't
Every time it goes to the home screen, I get the spark showing up saying I have a quest and it appears over the carousel. It is very annoying. It happens when I load the game and after every match.
2 votes -
Not receiving any gold for daily wins
Since this morning I haven’t been able to progress daily/weekly win progress or mythic ranking even when I win games. It also shows me as being sparky rank 0
8 votes -
Wins don't count
Wins just don't count. No progress in daily quests. PC
14 votes -
Excessive daily victories required
I just needed to let you know that this amount of daily victories you demand is just ridiculously absurd. I takes a LONG LONG TIME to finish. In any other game you can complete daily tasks much faster and the rewards are generaly better. Guess you should reduce to ten, maybe. Or it should be at least 15 matches played, not necessarily won.
2 votes -
Better Daily Deals
I just feel that the daily deals could be better. Like I feel like there should be an Avatar and/or Companion every day, there are so many avatars and companions I see when playing I really really want and I literally check the daily deals everyday hoping that one of them is in the shop, but it's really rare to see them in the deals. Most of the card arts we can get any day, avatars and companions are super limited if you weren't there when they first drop.
2 votes -
Daily Wins, No Reset each 24h
For the past few weeks, my daily win progression hasn't reset (as it should every 24 hours). I thought it was a game update and that the daily rewards had worsened. But I checked with my friends, and they said everything is normal on their accounts and that it might be a bug on my account or something like that.
3 votes -
Daily Deal Lands
I'm sure there are others that may agree, but, the daily deals for Lands in my opinion may be a little overpriced as well as hard to come by.5000 Coins or 1000 Gems per basic land type for each set can be extremely difficult to obtain especially if you are looking for a specific set.
A solution that i bet would make a lot of people happy is to take the older product off the "Daily Deals" and keep the newer content rotating there. Then to move the older content to a new tab for people to purchase…
2 votes -
Note able to purchase daily deal
Purchased 4 out of the 5 John Avon Lands from the daily deals. The island disappeared from purchasable items and I'm not able to buy it. I would like to be able to buy that one
3 votes -
Daily wins not resetting
Even after not playing for 3 days the daily win progression did not reset. It was stuck on the same 12/15 as the last time I played
1 vote -
Daily deal pack
2025.12.30. I bought a discount Foundations pack today in the daily deals for 900 Gold and THE RARE HAS BEEN REPLACED BY 20 GEMS but I have NOT COMPLETED my collection of rares from the set! Can I have a replacement pack or reimbursement, please?
1 vote -
Daily Deal Card Styles
I think it would be helpful if when looking at the Card Styles in the Daily Deals, there was something that said if this is a card you've collected. I use the mobile app so maybe it's different on PC.
1 vote -
No daily deals in store today
There is no daily deals in the store today. I have had this come up in the past and wanted to make sure this wasn't happening again.
1 vote -
Daily reward not counting the spells I've used so far, tried a new one also not counting anything!
Daily rewards say I need to do 30 black/green spells. I justed played a game with a mono black deck and still the counter says no, it should say something like 8 or 9 by now. I took a new reward as the previous one (it was 20 green/red spells) also wasn't counting anything...
14 votes -
I am receiving constant congratulations for reaching Spark or having a quest every time i return to the home page for Arena.
Every time I return to the Arena homepage as long as I've played one match that day, I get greeted by the spark again. spark tells me either that i have a quest or congratulations for reaching Spark rank again, despite being months since I hit Spark and progressed to actual ranked play. This happens on the Android app and on Windows. It would be lovely to have a toggle in the menu to turn off tutorial support just so we could turn this off since it seems to be a perennial issue for the service.
3 votes -
sparky wont go away
Same problem as some others, Sparky is stuck on the same part where she tells me good job im on my way to becoming a great planeswalker, and that I have a quest.
47 votes -
3 votes
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Disconnected from match with no progress towards quests
I got disconnected from match with no progress towards daily quests. My match got laggy and buggy mid way through. The game did not consistently respond to my selections after the weird lag mid way through
1 vote -
Tutorial wisp keep popping up on my Home Screen
The tutorial wisp keeps on popping up every time I enter the Home Screen. Ever after completing all of my quest, it still says that I have a quest to complete. It is really annoying and is driving me insane!!! Why is there no option to turn it off!
8 votes
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