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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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947 results found

  1. Suggestion: Please find a way to discourage quick concessions

    Hello! I hope you all are well today. I've noticed a problem in Brawl, but it may be an issue in other formats too. My opponents quit very quickly, turning many games into non-games. I might kill their commander on turn two or three, and they quit, even though they have 25 life and a full hand. It seems like many people quit the moment there's a chance they could lose. I'm assuming this trend has to do with daily wins – people don't want to waste time on a game that won't get them a win. This is problematic,…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Deckbuilder not recognizing Lutri, the Spellchaser as a valid Companion

    Issue with client recognizing Lutri, the Spellchaser as a valid Companion.

    On the deckbuilding page, the client tells you that you cannot have Lutri, the Spellchaser set as your Companion if you have a copy of Lutri within your maindeck, even if your deck otherwise meets Lutri's Companion requirements (each nonland card in your starting deck has a different name). Given that your Companion is not in your 'starting deck,' this is not the expected result.

    Interestingly, if you load into a match with such a decklist (an otherwise Lutri-Legal list with a maindeck copy of Lutri,) you actually will…

    2 votes

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  3. Stop printing this plethora of bad counter spells and bad interaction

    Just print counterspell, mana leak, swords to plowshare, etc. in standard. The cancel variations and the miscalculation variants are too weak, especially given how hard creatures have been powercrept.

    These things were perfectly balanced with much weaker creatures so either they will be perfectly fine in newer expansions. Or they are too weak and hence stronger versions should be printed to balance out the fact that creatures are way more powerful than they were in 2003.

    1 vote

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  4. Yargle Achievements Not Tracking

    Game won in Pioneer ranked queue using all vanilla creatures no achievement awarded.

    Combat damage dealt with Yargle is also apparently not tracking either.

    This event seemed fun but it's unfortunate that there's these bugs, it sucks the fun out of it to complete the achievement and not get rewarded for it.

    5 votes

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  5. My set collection section has a mistake

    In my "set collection" section there's a mistake, in particular in my Final Fantasy collection I completed the uncommon cards, I have at least 1 copy of the 109 uncommon cards but the summary shows that still 1 card is missing. Even if I go to the "collection" sub section and I filter Final Fantasy set, uncommons and not collected it shows nothing (images attached as proof) and also if I count the uncommons one by one I have 109. This is very frustrating since I want to complete the set, as I have done will all the previous ones…

    5 votes

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  6. jump start event

    The midweek magic jump in! for me has bugged, i picked two decks and its givening me 27 lands it pretty much impossible to win a game with this deck, ive been trying.

    4 votes

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  7. disconnected from server

    disconnected from server despite everything else running fine in the background.

    this has happened many times before and I've always been able to reconnect to the game by disconnecting from wifi, reconnecting to wifi and reentering play queue to re-enter the match I was forced out of.

    I was in a casual timeless match vs Dr Mr Sister Fister and upon re-entering the play queue, sat for 3 mins to be given the loss screen.

    1 vote

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  8. No visible end date on events

    It would be good to have a working calendar as no games have a time out date/ time on them until 48 hours before close. As no guidance is given until so close, which I really don’t understand the logic of by the way, a working calendar becomes essential. I often find though it doesn’t, like now (as of 8:47 GMT 2nd Sept). Quite annoying when this must be a very easy bit of programming to get right.

    1 vote

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  9. Omnicience and Finale of Revelation in brawl format

    I am playing on PC. I have played several brawl games, where I am playing with Vivi as my commander, and have omnicience on the battlefield. As I may play spells without paying their mana costs. However; Finale of Revelation, I had the mana to pay for 10 or more, but it only casted it, as if omnicience wouldn't allow me to tap mana. I was never given the option to pay for the mana cost.

    1 vote

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  10. BUG - Arena Cube draft won't start

    I did complete my last Arena Cube Draft and got a message saying the system couldn't confirm my last pick. When I try to rejoin the event, only the button ˜Start Draft˜ is available, and when I click it, I stay in the queue forever. I can't drop or enter the cube queue again.

    7 votes

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  11. Noticed a new breed of ropers?

    Who else has noticed a recent uptick in the number of players who repeatedly rope from the first draw (i.e. without ever even playing a land)?

    I get matched up with the same opponents multiple times every day, who do this in every single game, and have been doing so for the last few months, so it's clearly very deliberate (i.e. it's not something intermittent like a bad connection, as I sometimes see the cards in their hand light up as they're reading/reordering them). For instance, I've clocked over 100 games against a single player called "Mercuril", who has never…

    2 votes

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  12. Magic Arena Kicking me From Games

    Magic Arena frequently kicks me from games and sends me back to the home screen. In such an event, quitting out of Magic Arena and reopening it will sometimes load me back into the game, but it will likely kick me again after even a single game action. This is so extreme that sometimes, when I have an instant in hand, it will repeatedly kick me after passing priority several times in a turn. In a recent game, I repeatedly attempted to quit out of and reopen arena, and it did load me in several times, but not even for…

    2 votes

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  13. Lunar convocation does not work in draft

    Lunar convocation Does not work in draft . Was my first rare that I opened I tried using it in my second game. I paid to life and drew a card and at the end step my opponent did not lose life, and I did not get a bat token. I built my deck now my draft is completely ruined. ******** very much.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Can We get a Brawl without Alchemy

    Some of these alchemy cards are so over powered. The power creep is bad enough in paper magic, the stuff you guys came up with just pushes some of these arena only alchemy cards over the top and are completely broken. It would sure be nice to play good ol' magic instead of what ever arena is turning into, because it's becoming a hot pile of garbage.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Inability to take actions at appropriate time

    Game doesn't permit taking of actions at appropriate times, even under full control.

    For example, I have a land that can cause damage to myself. I have an Essence Cleric in play. If I take damage, Essence Cleric becomes flying. After declaration of combat/attackers by the opponent, I should (prior to choosing blockers) have the option to tap the land, take the damage for drawing the mana, thus triggering the Essence Cleric to become a flyer, thus allowing a block against a flyer.

    Futher, this is a wider problem with taking action after attackers are declared.

    I had 2 "Get…

    2 votes

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  16. Triggers and Timeouts based on other players actions caused me to lose the game.

    in an event I lost a game due to the triggers being to long on my opponents battlefield and due to him doing this on my turn it used up my timeouts causing me to skip my turn even though I had no interactions during said turn. As this was during an event and was clearly the fault of my opponent this should have given them a loss not me as I was still technically in the game all bar this issue.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Here's hoping Ugin, Eye of the Storms gets banned

    As per the title, card is completely broken to play against.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Collector Achievement not unlocking

    I finished the phyrexia all will be one main set. I have 100% completion according to the client and it will not let me craft anything else. Pic attached shows the full completion for OTJ as well as the collector title still being locked. Please advise

    4 votes

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  19. Alchemy Edge of Eternities packs did not give me Edge of Eternities rares after becoming rare-complete, as per the rules.

    I just received 20 gems instead of receiving non-Alchemy Edge of Eternity rares, as I should have. I have completed all Alchemy Edge of Eternities rares (except for lands which I have from other sets).

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  20. Every single game played is garbage, wizards has scammed their entire community with this game and should be boycotted.

    People should stop playing this game and stop supporting anything to do with wizards of the coast or Hasbro, they are completely scamming their entire player base with every new release and every single format currently, the code for this game is garbage and is setting players up and deciding outcomes of games before the games are even started, delete this trash and stay far far away from this scamming level BS.

    5 votes

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