MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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623 results found
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Claim shows Home - can't collect event rewards
Unfortunately, I can't collect the prize because the home button is stuck in the bottom right corner.
2 votes -
Impossible to complete task.
I havenarbeider quest to complete jump in 3 times for more jump in tokens. I used my jump in tokens and it did not count my last entry neither repeating jump in events count, it seems impossible to get more and get rewarded for this task.
1 vote -
Arena cube draft Raffine’s tower bug
Arena
iOS
2025.44.60.2079.1114425cube draft event
When deck building, Raffine’s tower can not in to the deck
Only showing craft mode
Other card can be inI submit my screenshot
This is very shame for my esper deck. I pick this card 1st pack of 1st pick2 votes -
Game is broke and not fun
WOTC doesn't care. Broke game, three turn 285+ combo rewarding no skill players but wow they love to take your money. Can't wait for the day they actually ban card combos that make the game not fun and just a whale money grab.
1 vote -
Vector - Imperial Capital
For over a week, the interface has told me I have a completed playset of FF commons. Yet, today, I pulled Vector, Imperial Capital in a pack and it let me know that was my first copy. I checked on 3rd party websites and it verified that. Obvious bug here - may just be visual.
1 vote -
Duplicate card in Powered Cube Draft
On Mac, in a Powered Cube draft, I picked Serra Paragon and it was transformed into Bloodbraid Elf.
In the following pack there was a Bloodbraid Elf. I picked it to see what would happen, and I ended up with a deck with 2 cards with the same name.2 votes -
weird interaction
i take control of glissa the sunslayer with mind flayer. equiped to her is a buster sword. i attack opponent with there own glissa. i pay 1 life to draw card. instead of me reaping the rewards of the equipped creature, opponent gets the trigger instead
1 vote -
Create a better shuffler
How bout y'all make your shuffler better?? Consistently losing in standard because I get land 4 or 5 turns in a row is insane. Or starting with two lands, having to mulligan, and being rewarded with even less land and have to put a card back??!!! What the **** guys?
1 vote -
Please address win "farming"
Hello! I play lots of Brawl, and very often my opponent concedes for seemingly trivial reasons. I destroy their commander on turn 2, they concede. I kill a large creature that is threatening me, they concede. This frequently occurs when they have a full life total, cards in hand, and threats on the board; they are not at risk of losing anytime soon. My only guess is that they are trying to "farm" daily wins for the rewards, i.e. playing only to win, and quitting if there is even a small chance they will lose, or if they are…
1 vote -
Draft Win Not Counted
I won a draft game, but I did not receive any rank points or draft progress. I was able to complete the draft, but I didn't get all of the rewards I would have received if all of my wins were counted.
Is there a way to either get the proper draft payout or get a refund for the draft?
1 vote -
Bug - Hand didn't display at start of match during quick EOE draft
Completed pack drafts, made deck, completed first match. Second match my "hand" didn't display at all when choosing to keep or mulligan. Hit "keep" to try to trigger it but didn't work. My hand showed the cards but only the back of them so I couldn't see what I had or what to play. Lost out on my run due to bug.
2 votes -
The game dosen't work
The game froze mid draft, while waiting for a pack to be passed, then proceded to inform me that my connection to the server has been lost. I checked my connection and was fine, then tried to switch to a mobile rooter but got the same answer. Now the game wont let me in saying it can connect to the servers.
1 vote -
EoE and EoE Alchemy drafts look too similar.
Hi! I just accidentally joined an EoE Alchemy draft, had a miserable time, and won a pack I have no use or desire for. Please make the events a bit easier to tell apart, for instance by not using the same event background image, since that's a well established visual shorthand people are used to, or perhaps by using the Alchemy logo in the event title.
1 vote -
Stop Momir events
I really dislike playing Momir (although I kind of always end up playing it, just for the rewards). It feels like a slot machine game, a very slow one. A lot of people feel this way, it's really far from Magic as a game.
There are tons of easy replacements: e.g. doing Pauper or Artisan more often. It's accessible to everyone, and would be way more fun than Momir.1 vote -
draft
Started a Premium Draft, but selecting any card made the mobile client crash. Relogged 3 times, was able to get into the draft again, timer was running - but as soon as I selected any card or tried to scroll in the pack, the app shut down again.
Restarted the phone, and now the client won't start at all. Black screen until I shut down the app.
1 vote -
people conceding and not allowing for people to reach certain achievements
people conceding during certain achievements is going to be a pain. for instance milling your op for a win. how many games in arena do you actually have your head explode from a mil deck due to drawing an empty deck instead of conceding. I think there should be an option for players to finish the turn op concedes on, or be able to play until it is their turn. maybe there is a better answer but something should be done or certain tasks will be a headache. also it would be nice for some better rewards for these…
1 vote -
Arena Cube exited match and counted it as a loss
My score was 3-2 in Arena Cube BO1. While my opponent was taking their ~5th turn, the game quickly changed to a loading screen, then took me out of my match. The game did not say draw, win or lose at this point. When I was back in the Cube Sreen my score was 3 -3 and all I could do was claim my rewards
1 vote -
Game Updated in middle of match
I was playing a limited event and was 4 and 2 when I had to restart the client, which usually is fine but this time it launched an update causing me to time out and miss my first 3ish turns of the game, causing me to lose. Rather unfortunate, updates should not happen while in the middle of a game especially ones with rewards on the line.
1 vote -
Quick Draft awards seven wins after six
Hello! Twice now after getting six wins in a Quick Draft event, when I've pressed Play to play another match, Arena has immediately granted me the rewards for seven wins and reset the event to the purchase screen, as if I had completed the event. These were Tarkir: Dragonstorm Quick drafts; one was a few days ago, the other last night. I think I've attached the log file from the right session below. Thank you!
1 vote -
New cards not showing up in deck editor/collection
Hello,
I have packed the following cards from the Final Fantasy: Clash Across Time (FCA) set in MTG Arena:
Zidane Tribal
The Shadow Lord
However, both cards currently appear greyed out and unusable in deckbuilding, despite being legitimately owned.This is causing confusion and preventing me from using these cards in decks.
Could you please investigate and fix this issue? I would also appreciate any compensation if applicable, as this bug affects my gameplay experience.
Thank you for your help,
Ivan2 votes
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