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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1350 results found

  1. Tend the springs

    I would like to report a bug where Tend the springs didnt summon a 3/4 when having a Shapeshifter in play, That made me lose the quick
    draft game

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Mythic Rank Not Changing after Several Games

    Playing via Steam client on Linux.
    I am currently 5-0 in an ATLA premier draft.
    After my first game my rank was #1512. After each game, up and including the one I just completed, it's still displayed as #1512.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Foraging Wickermaw and Sanar, Innovative First-Year interaction

    I have Foraging Wickermaw and Sanar, Innovative First-Year. I hold full control attempting to make my Foraging Wickermaw green during my upkeep to add an additonal color before Sanar triggers at beginning of first main phase. MTG arena skips right to the Sanar trigger without letting me activate Wickermaw even though Wickermaw is not sorcery speed but once per turn.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Champions and Mirrorform bug

    Champions and Mirrorform bug. I cast mirrorform targeting my champion elemental, but when it leaves play the card remains in exile. Why does this happen?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Tazri, Beacon of Hope is broken

    1.   Give us the steps to reproduce the bug
      

      Attempt to activate Tazri's ability

    2.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      

      PC

    3.   Enter the actual results you’re experiencing
      

      Upon activation there are 5 mana option toggles, also it is reading it as a surveil ability.

    4.   Enter the expected results of the feature
      

      This conflict of logic freezes the players option to be "done" or "cancel" the action.

    5.   If you found a workaround, please add workaround steps.
      

      Sometimes I can only wait till my timeout bar runs out then the game will proceed to end my turn.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. internet disconnecting back to menu

    Technically two issues.
    1. If my internet disconnects for a second, the game boots me, mid-match, back to the previous menu.
    2. Ending the process via Task Manager will get me back in the game, but sometimes won't allow me to block with my creatures if it happened during the Declare Blockers step. (this has happened more than a couple of times)

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Credit for Color Mastery "All According to My Calculations"

    The achievement description for the Color Mastery "All According to My Calculations" reads "Win a game with no cards in your library". As you can see in my screenshots I just won a starter deck game with the blue and black starter deck where no cards were left in my library, but the achievement wasn't marked as complete. During my last turn I had two cards left in my library, then I attacked with all my creatures. Two of my creatures were Dreadwing Scavenger which read "Whenever this creature enters or attacks, draw a card, then discard a card" which…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Deceit Bug

    Happend now two times
    I play Deceit with 2 blue in a importend situation.
    Effect goes on stack, other player does nothing for some time ( most 2-3 afk counters ) and than game goes on without Deceit effect resolving. Looks like i had a reconnect to the game and my stack is empty.
    I was playing on PC

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. draft

    Game freezing after playing card

    Game freezes after playing a card. Sits like it is waiting for me to hit thr resolve button that doesn't exist. Then times out and I lose due to timeout.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  10. Arena on android mobile crashes multiple times per game.

    I paid for draft and the game crashes multiple times per match and because reconnect takes so long I lose a turn causing me to lose the game.
    This happens on multiple different format. Brawl, premeir draft, and alchemy.
    I am playing on Android.
    It usually seems to happen right when a trigger I control was supposed to trigger and instead it gets locked onto thinking while my timer counts down. And I have to restart the client.
    It has ruined 2 different premier drafts I've bought into. I kept trying waiting for things to get better but at this…

    3 votes

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  11. Opposition Agent Bug

    In a brawl game, I had an Oppostion Agent in play and my opponent had a Sanctum of All. When the Sanctum of All triggered on my opponent's turn, according to Opposition Agent, I should have exiled whatever shrine they choose if they choose to search for one in their library. My opponent did and put one right on the field instead of the game exiling it. I would have uploaded a log from that game but forgot to capture one.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. BUG graphic issue on pacifism card

    There is a bug on the graphics for the Pacifism card, I annexed the screenshot and gamelog

    btw. I think ideas and bug reporting should be their own different category tbh

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Game lagging out/freezing mid-turn, but still advancing turn timer

    During a Secrets of Strixhaven quick draft match, I would attempt to play a card, but the game would freeze up after beginning to cast it. I could still interact with my options menu, and could click the turn phase buttons, but the spells would not resolve. In addition, while this was occurring, my turn timer continued to tick down - it ate through all my extensions and forced me to end a turn early even though I had no control over the game state at the time. I lost the match as a direct result of not being able…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Secre

    Secrets of Strixhaven dropped today and i didnt get my ordered draft bundle. So WOTC i saw many people havi ng the same issue on reddit, so maybe we'll get a refund?
    I know mistakes are human so dont stress out and enjoy the new set!

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  15. Bug report: Turtles forever couldn't exit Card selection:

    I cast Turtles forever and had only 3 different Legends in Deck/Sideboard left. I had no option to cancel my action and my 4 timers ran out to immediately explode.

    3 votes

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  16. Minimus containment bug

    An opponent played minimus containment on my commander. I was unable to sacrifice it as a treasure, and the hover text said it had lost all abilities not just all other abilities besides the treasure one.

    2 votes

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  17. Cannot update images toa bug report - 502 bad gateawy when updating bug report

    I submitted a bug report and wanted to add files to it after the initial post and am not able to. I get a 502 bad gateway when trying to update the images on an existing bug report via this support portal.

    1 vote

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  18. The draw algorithm can't be this bad

    Just another Premier draft where I go 0-3 where in each game I

    1. Go second every game
    2. Draw 3 of same land each turn for 3 draws in a 3 land deck
    3. Do not see a 1 or 2 cost card in the initial hand or 2 draws despite my deck being 25% of those cards
    4. Am forced to mulligan every game because I get all of the same land or 1 land or fewer.

    Meanwhile my opponents always curve perfectly with 3+ land types. This exact thing has happened to me in 3 or 4 premier drafts in this…

    4 votes

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  19. BUG - direct challenge

    side board menu is without cards.

    2 votes

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    Done  ·  1 comment  ·  Gameplay  ·  Admin →
  20. bug de carta

    a carta convocação lunar não esta funcionando da forma que deveria funciona como descrita no texto, não esta criando ficha de morcego quando perde vida so quando ganha, e isso esta prejudicando a própria carta.

    2 votes

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MTG Arena Bugs & Product Suggestions

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