MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4125 results found
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Game lagging/freezing both on Android and Mac
Since today (28th Jan 2026, 12:00 GMT), when I login, my first interface works well and smoothly, but as soon as I try to access either my decks, store, play menu, everything starts lagging incredibly and freezing.
I tried on both my Macbook M4 pro (fully updated) as well as on my Android, and the issue persists. I also tried to change my connection from wifi to phone, and still no solution.
Please help, thanks!3 votes -
Recall Cost Cannot Cast
When casting cards such as Deception and Melancholy, if you cast them for the recall cost, they will become uncontrollable.
1. Manually Generate Mana (or Auto-Tap) 2. Cast it for its evoke cost 3. Anything you cast for its evoke cost goes on the stack. 4. Mana is not spent and the card is no longer playable. 5. You cannot do anything until the time limit has expired, and your turn ends.
Tried solutions: ○ Restart and rejoin the active match → No improvement ○ Repair game files → No improvement Target device ○iPhone Air iOS26.2 ○iPad mini iOS26.23 votes -
Bug Paying for Spells with both Convoke and Phyrexian Mana
Same issue if casting spells exiled with hoarding broodlord and also paying phyrexian mana with k'rrik son of yawgmoth. Unable to upload video of bug.
2 votes -
I found a bug where when i crack mutagen it didn't want to crack
I found a bug where when i crack mutagen it didn't want to crack and there is a time where i can't declare blocker and i have try relog and reconnecting but still can't declare blocker
3 votes -
Arena not working
Matches are not loading right now. It will sometimes match you with an opponent but not always and when it does the game is just frozen and will not even let you concede
5 votes -
Omniscience Draft never starts
Playing on PC, whenever I initiate a game in omniscience draft, I am paired against someone... and then there is eventually a timer that goes down to nothing without me having been given an opportunity to do anything like accept my hand, let alone take a turn.
It is my opponents timer (I think), but it does not result in a draw or victory for me, just stays in that state until I eventually close the game. When I reopen it, there is no loss or win for me, and the same thing happens the next time.3 votes -
Freezes
Havent been able to play a game for 2-3hrs. The game just freezes every time I try to start a new match.
5 votes -
premier draft event disappeared after drafting
I'm on PC, paid 1500 gems for a TLA premier draft, drafted all cards as normal but received an error when trying to save my deck. After restarting client, TLA Premier is no longer in the events list and my gems are presumably lost.
3 votes -
event not appearing
I was playing in a premier draft eventn when the queue suddently stopped finding matches. The event also disappeared all of a sudden.
5 votes -
Braw Challenge Game Stopping
While playiing the Brawl meta game challenge tge game either didnt start after mulligan decisions or it just stopped midgame with no rope
restarting the game and machine brought be back to the game but when starting a new game the error occured again
this happenend around 4 or 5 times
5 votes -
Blank board on game start after disconnect
PC - standalone client. I was disconnected after AFK-ing for about 20 minutes during a quick draft event. After reconnecting, I entered a game and the board was just blank. I was never shown the opening hand of given options to mulligan. The timer started to run but when it reached the end it just stayed there indefinitely. Adjusting settings had no effect. Eventually, I emoted and that triggered a reconnect which brought me back to the event screen. Game result was null.
4 votes -
After hitting the "Play" button, goes to match but nothing happens
Quick Draft FF. After hitting the play button, goes to the game screen, shows opponents name and avatar, but nothing happens, cannot do anything, cannot even concede. Play on PC
5 votes -
MTG Arena Status - not working
The website https://magicthegatheringarena.statuspage.io/ is not working probably. When i go to the website, it tells me "All systems operational", even though they are not. The Avatar Premier Draft game I was just playing crashed, and now I cant enter a new one. I have seen others complain about it. Still the website says that there are no problems...
5 votes -
My Playing Cards are not Rendering right how do i fix ?
If i go onto my decks and view my cards they are not rendering right. How fix pls. P.S Nur liebe
4 votes -
PayPal challenge isn't working
There is a bug with the confirm you are human screen in PayPal, it doesn't matter wich challenge I try, if I reload or if I submit feedback, it won't advance from that screen.
I'm in the store trying to buy the 3.400 gems pack5 votes -
Bug with adept watershaper
I used Abigale to give a creature flying and lifelink, when in attacked with it I had adept watershaper on the battlefield it didn’t get indestructible even though it was tapped, it cause me to lose the game. There is a bug with one of these two cards. It was during a draft. Id like for my gems to be refunded for the draft
3 votes -
New Set Quests Completed Early
Hi, I played some Arena this morning thinking that the three quests I had sitting around were quests from previous days, so I completed them to make room for the new quests given upon the release of a new set. The ECL Mastery had already expired, so I got no XP at all; just now, I logged back in, and I do not have 3 new quests, so I am 1500 XP behind on my TMT mastery pass for no reason at all. Why would you grant the quests early so that players can make the mistake of completing them early? It makes no sense. The quests should be enabled for everyone when the set actually drops; since the ECL Mastery was already expired, they couldn't even have been used to finish that mastery pass off!
Hi, I played some Arena this morning thinking that the three quests I had sitting around were quests from previous days, so I completed them to make room for the new quests given upon the release of a new set. The ECL Mastery had already expired, so I got no XP at all; just now, I logged back in, and I do not have 3 new quests, so I am 1500 XP behind on my TMT mastery pass for no reason at all. Why would you grant the quests early so that players can make…
2 votes -
Quick draft Event Ended
The EoE Quickdraft that was scheduled to run until 10/27 just disappeared, I had not completed the draft and was awarded 50 gems but did not have an opportunity to play any games.
8 votes -
Sokka's Haiku unable to cast during Omniscience Quick Draft Event
Sokka's Haiku was unable to counter Crashing Wave in the Omniscience Quick Draft. The card did not highlight to indicate it was a "potential" instant-speed response but other cards did highlight. I tried to drag it out anyway and it would not cast the spell.
4 votes -
the card wish is bugged. it will not let me play a card from exile
the card ´wish´ is bugged. it will not let me pick a card from my sideboard
3 votes
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