MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
8949 results found
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My client is crashing with every interaction.
My client is crashing with every interaction. It happens whenever I interact with the store or try to change daily quests. I am on PC. Simply hovering over the quest change icon causes a crash. This started with Edge of Eternities. I tried re-installing the software and it still happens every time.
1 vote -
Stormfront Pegasus not in Pioneer
Stormfront Pegasus doesn't appear when building a Pioneer deck, only when building a Timeless deck. This is despite the fact that it was in Welcome Decks 2017 (W17), which was Standard-legal at the time, and is thus now Pioneer-legal.
1 vote -
Cancel challenge button color is wrong
Currently, when waiting for a friend in a challenge game to select their deck, the Cancel button is a bright orange Call To Action button. This is confusing, and leads to accidental cancellations of the invitation, as it is the incorrect usage of the orange CTA style. That style should only be used for the most common, most desired action, like Play. In this context, the cancel button should be a smaller, gray, secondary button. This style is used in other places for the cancel button, as well as the not default play button, etc. My guess is that if you fix this bug, your metrics for (accidentally) cancelled friend game invitations will decrease.
Currently, when waiting for a friend in a challenge game to select their deck, the Cancel button is a bright orange Call To Action button. This is confusing, and leads to accidental cancellations of the invitation, as it is the incorrect usage of the orange CTA style. That style should only be used for the most common, most desired action, like Play. In this context, the cancel button should be a smaller, gray, secondary button. This style is used in other places for the cancel button, as well as the not default play button, etc. My guess is that if…
1 vote -
Red aggro decks are broken and the shuffler cheats FOR them!
Play test Red Aggro against any other deck and see if it is fun, or fair. I can guarantee it's not in either case. Check the deck shuffler against them and see if you get the key idea cards you need, you won't. I Had 1/6th what i needed in deck, after 40 cards i got 1. Not a single 1 drop across 3 ranked games! If you just want Red Aggro to win, then just eliminate the other colors. I mean there is NO point. Red has always been easy, and sometimes competitive, but it's broken completely right now. I was going to drop real money on this for the new card set, but forget about it now. It's no fun AT ALL! (STANDARD Ranked)
Play test Red Aggro against any other deck and see if it is fun, or fair. I can guarantee it's not in either case. Check the deck shuffler against them and see if you get the key idea cards you need, you won't. I Had 1/6th what i needed in deck, after 40 cards i got 1. Not a single 1 drop across 3 ranked games! If you just want Red Aggro to win, then just eliminate the other colors. I mean there is NO point. Red has always been easy, and sometimes competitive, but it's broken completely right now.…
3 votes -
Still waiting for a Paradox Engine ban in Brawl
As the title says, still waiting. Game absolutely no fun whenever playing against it.
3 votes -
Mastery Reward
Full Mastery Pass Rewards were not given after achieving required XP.
I received the free pass reward, but not the paid mastery pack at Lvl 45.
And yes i payed for the full mastery, please help.
14 votes -
Game Defeat suddenly (No reason for defeat)
during a draft event I was poised to win during my turn and suddenly the game ended with defeat and me losing and I had not even finished my turn. I grabbed the logs right after and hope this helps to resolve this issue. This has happened to me twice now.
5 votes -
Not able to buy gems (Steam version)
When I try to buy gems through the Steam version of MTGA, the store page shows the options, but when I click on the price to buy them, nothing happens. I don't get an error message or anything. It's just that nothing happens. Is it possible that it may be because there are no paid DLC options in the Steam store?
7 votes -
Screen resolution change when entering or leaving a match
Hi folks,
since the release of the new edtion, my game leaves the full screen mode everytime i left or enter the main screen before or after a match. The full screen setting remains if i go to the store or the deck builder, but with every match it goes to the basic size (i have a wide screen monitor). It uncheck the setting.
Attached is a log file but i don´t see anything that have to do with screen resolutions.
14 votes -
Touch screen not functional after update
touch screen does not work for many people after the update
730 votes -
Cube has doubled up land?
I encountered a strange scenario where there were two Godless Shrine in my cube draft, it's the first doubled card I think I've ever seen in this cube so I am reporting it in case there is an issue with pack collation.
1 vote -
Glitch
The cards get stuck on the side of the screen making it impossible to get past the tutorial. As is, the game is essentially unplayable and fixing files/resources isnt helping.
1 vote -
1 vote
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要望
起動時のロード画面を選ばせてほしい、もしくは真っ暗に。
蜘蛛を見るのはきついです。1 vote -
bad shuffles muligan to 3 or 4
well another update another jacked shuffling algorithm, went from never having a problem with lands more than once since the last set dropped to 3 dropped matches due to land disfunction, will only produce opposite lands and no less than 4 12 mulls,prpduces 3g 1 no color on 3 blue, then 3 blue 1 no color on g, then 2 no color, which the deck only has 2 of, 1 u/g on 3 u 1 colorless, its pretty bs suddenly all the lands opp different? maybr if i add 5 lands and disconnect a dozen times it go back to stats, i love running 2 cards now, you dont need 4 copies run 2 so you get 2 in every starting hand and maybe 4 mulligans later.
well another update another jacked shuffling algorithm, went from never having a problem with lands more than once since the last set dropped to 3 dropped matches due to land disfunction, will only produce opposite lands and no less than 4 12 mulls,prpduces 3g 1 no color on 3 blue, then 3 blue 1 no color on g, then 2 no color, which the deck only has 2 of, 1 u/g on 3 u 1 colorless, its pretty bs suddenly all the lands opp different? maybr if i add 5 lands and disconnect a dozen times it go back to…
1 vote -
相手の待ち時間中、もしくは終マッチ自体をクラッシュさせて引き分けにする悪意あるプレーヤーがいる。
相手の待ち時間中、もしくは終わるのと同時に意図的にクラッシュもしくは強制ログアウトすることで、マッチ自体をクラッシュさせて引き分けにする悪意あるプレーヤーがいる。
1 vote -
Replace Spider on loading screen
Replace spider on loading screen as it triggers my fear of spiders and also issues with too many eyes. Makes me not want to load game to play.
1 vote -
Life gauge is gone
Life gauge is non existent for the other player and their character is sitting in the middle of the game and I can't see anything that's being said let alone how much life they have, so I'm playing blindly... It's happened 2x now in different games , and I'm afraid to join another game just for it to be the same... Please FIX .. :(
1 vote -
Do you enjoy being griefed by people using timers?
Reduce timers. They are used simply to grief people, which is rediculous. A little time to think, okay. 3 minutes because you are sad you are losing or utilize the tactic to get people to quit = lame mechanic.
1 vote -
Didn’t receive 2 mythic cards after passing level 59.
It says I received them but I didn’t! Please fix!
1 vote
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