MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9378 results found
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Anti-fog:
My opponent played a card that tapped all of my creatures and then attacked. The game didn't offer me to play fog which was in my hand.
1 vote -
Nothing in this website is working
I was trying to submit a request but i got 404.
my original request:
I twice entered standard arena direct instead of sealed. Sometimes sealed is offered at the homepage, sometimes it is not. I didn't intend to play BO1 standard event, i played some sealed events, but then when i wanted to play again, the first choice for me was standard... Why ? why is the previous event not the auto selected choice and instead i have to search for where to enter the sealed event. I request reimbursement for both standard direct events i entered accidentally.1 vote -
Reimbursement request
I twice entered standard arena direct instead of sealed. Sometimes sealed is offered at the homepage, sometimes it is not. I didn't intend to play BO1 standard event, i played some sealed events, but then when i wanted to play again, the first choice for me was standard... Why ? why is the previous event not the auto selected choice and instead i have to search for where to enter the sealed event. I request reimbursement for both standard direct events i entered accidentally.
1 vote -
Skips second main phase
Gigantossurus and unnatural growth on the table. Fling and thud in hand and would skip to opponents turn after combat.
2 votes -
Ban Ugin, Eye of the Storms in brawl
It seriously needs to be banned, especially since a when cast trigger and not a when enters trigger. It's the same game play every match, ramp to Ugin, wipe board. Do something about this, it's ******* annoying being forced to play against commanders you never want to play against.
3 votes -
Turn passing automatically with floating mana and spells to play
Played Narset's Rebuke and had three floating mana. Although I had another game action (casting instant spell) available, my turn was automatically ended and I was not given the opportunity to cast the other spell.
Playing on Steam, windows.
2 votes -
Screaming Nemesis bug
Another instance of post dealing damage to an opponent with Screaming Nemesis... Opponent had a Shelodred in play, drew a card and still gained life... Please fix this "bug"
5 votes -
Final Fantasy Avatars Does not display correctly
I've bought the Final Fantasy (FF) Mastery Pass and got the Cloud Avatar. But when I select him on Profile, the previsualization does not show him. As an example, I'm sharing screenshots of my current Avatar Archangel Elspeth where she displays correctly, and what happens when I select Cloud where the Avatar doesn't show.
When I queue for a match and the Vs. screen shows up, the client also fails to show any FF Avatars, showing nothing above the name of either player who has a FF Avatar, but when we are on the game itself and the board is displayed, I can see the tiny version of the Avatar next to the life counter. Note that the previous case happens with any FF Avatar, not only Cloud. I've been paired against players with the Cactuar and Sephiroth Avatars for example, and I've seen them both during the game itself but not during the Vs. screen as explained.
I'm playing on PC on the MTGArena Launcher.
I don't know what's causing this and I'm please asking for feedback.
Thanks in advance.I've bought the Final Fantasy (FF) Mastery Pass and got the Cloud Avatar. But when I select him on Profile, the previsualization does not show him. As an example, I'm sharing screenshots of my current Avatar Archangel Elspeth where she displays correctly, and what happens when I select Cloud where the Avatar doesn't show.
When I queue for a match and the Vs. screen shows up, the client also fails to show any FF Avatars, showing nothing above the name of either player who has a FF Avatar, but when we are on the game itself and the board is…2 votes -
Gruff Triplets token died and didn't give counters
one of the tokens was killed by Virtue of Persistence Adventure, and I think the trigger was on the second for a brief second but it autopassed and it didn't resolve, I didn't see what happened or what would have prevented it (opponent was monoblack)
0 votes -
я не пойму зачем им нужна "поддержка"
я не пойму зачем им нужна "поддержка" нечего исправлять они не будут помогать тоже. то что предлагали делать я и так это знал и делал. по анологии с ремонтом машины стекло протереть и по колесу посчтучать.
наверное мы захватим вашу амереку и карты "магии" вы будете выпускать только на русском языке2 votes -
Arena starts a new game instead of rejoining the existing game after very short disconnect.
All of a sudden, during a draft game, Arena took me to the reconnect screen.
The game reconnected after a few seconds, maybe 5 seconds or so, and returned me to the Draft screen.
I assumed my game should still exist, since I had been disconnected for such a short time. If the game no longer existed, that would also be a bug, as the game is ending too soon after a disconnect.On the Draft screen, I pressed "Play" as soon as possible to reconnect to my game.
Instead of reconnecting, a new game started. After the second game ended, I checked the Draft screen, and the first game had counted as a loss.
Unfortunately, I didn’t check whether the loss had already been recorded by the time I pressed "Play" while attempting to reconnect.I also didn’t have the opportunity to test restarting the client instead of pressing "Play" after the disconnect. I suspect I might have been able to rejoin the game if I had done so.
Suggested solutions, depending on the root cause:
1) The server shouldn’t allow the start of a new game if an existing game is still active.
2) If the problem was a server crash that caused my disconnect, that shouldn’t be counted as a game loss.
3) Investigate why, in certain situations, the game ends too soon without giving the player time to reconnect.
Attached are the logs for today’s play session. They should only include my draft and the two draft games, since that’s all I played today.
You might be able to reproduce the problem by taking your network cable out for a couple of seconds, and then plugging it back in during a draft game.
All of a sudden, during a draft game, Arena took me to the reconnect screen.
The game reconnected after a few seconds, maybe 5 seconds or so, and returned me to the Draft screen.
I assumed my game should still exist, since I had been disconnected for such a short time. If the game no longer existed, that would also be a bug, as the game is ending too soon after a disconnect.On the Draft screen, I pressed "Play" as soon as possible to reconnect to my game.
Instead of reconnecting, a new game started. After the second game…2 votes -
Drag and drop blocked
The text box advising you will have to discard, the revealed cards, and the cards in the stack or activated/triggered abilities on the stack block the drag and drop function. Please update the ui to allow drag and drop to be dropped on those areas please.
2 votes -
Fix Event Matching Algorithm
How does event matching work? Do you have to pay more to get more even matching? To get the algorithm to work in your favor? Because when I play ranked or unranked games with decks I've worked out most of the problems can average 50% or higher in wins. Yet when I switch and try any form of events where you have to pay in to play, I am at 3/33. If the events are going to be that much harder o should be spending anything to get in them, and if I do I should be playing the same relative pool in the non event matches. It seems every deck I have faced in the events, including drafts, have been stacked to the max, drawing every perfect 6 turn obliterating combos almost every time. It isn't even like I stand a chance most of the time either, usually land locked or draw nothing but lands type of situations that don't occur but maybe 10% of the time in ranked matches. At this point I will never waste any money of those special draft events, especially knowing the algorithm only will allow me to get one small reward if it feels generous.
How does event matching work? Do you have to pay more to get more even matching? To get the algorithm to work in your favor? Because when I play ranked or unranked games with decks I've worked out most of the problems can average 50% or higher in wins. Yet when I switch and try any form of events where you have to pay in to play, I am at 3/33. If the events are going to be that much harder o should be spending anything to get in them, and if I do I should be playing the same…
2 votes -
Traveling Chocobo um...who thought this was a good idea?
I'm not certain what can be done, but having this card in the same meta as tons of ramp with the ability to quad-trigger single-play mana-fixing landfall seems...misguided.
Given the privileged nature of lands and playing land, landfall has always been a contentious mechanic, but ANY landfall multiplier would seem to be OP in any meta.
I'm not (atm) calling for a nerf or ban, but please "take a second look" at how this additional land-trigger is grossly warping all green decks.
2 votes -
BUG: can't reconnect to a game without closin Arena
During several games (3 today), I was ejected from the ongoing game with the message "server connection lost". The issue is: I couldn't reconnect to the game in progress. The only way was to close Arena completely, restart it, and then I rejoined the ongoing game. Log added.
10 votes -
Please take action on the roping plague
Roping is killing Arena. Please do something to stamp out this inconsiderate, sore-loser behaviour.
Various potential roping solutions have been offered on this forum before, so I won’t repeat those here, but suffice to stay that there’s a groundswell of angst brewing in the community for WoTC’s lack of action on this issue.
Reporting players for misconduct also seem to have now effect, as I’ve reported over 400 and keep coming up against the same roping oppoentns.
12 votes -
Mastery XP not being awarded
I'm doing the daily objectives and 10 daily wins and cannot gain XP for the mastery tree
17 votes -
Counter spell didn't work
I cast a counter spell and it didn't work. There was no legal reason it shouldn't work. I did get a confirmation, "Are you sure you want to target this spell?" and I clicked Yes because there was no legal reason it couldn't be targetted, but the spell was not countered.
3 votes -
End infinite ********
Put a stop to the infinite garbage already, it's not fun for anyone. It kept saying please take a different action or the game will end in a draw while he was making infinite tokens and it never did. Ban those ******* annoying combos!
1 vote -
Add dragon tempest into collection
Dragons tempest, originally in dragons of tarkir as a rare and since as an uncommon, has yet to be added to arena which could be used in historic or pioneer. This would lend itself to new deck ideas especially after the tarkir release a few months ago.
1 vote
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