MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1447 results found
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rigged
**** this greedy gutless pedo supporting garbage company. This game is so ******* rigged it's embarrassing to the game of Magic. I'm sick and tired of paying the exact counter to me deck literally every game no matter what deck i play with. I have to mulligan pretty much 90% of the time just to play the game to begin with while my opponent has a stacked deck and every card is in the perfect order and they draw exactly what they need at the perfect time. ******** people and everybody who works for this ****** organization. I pray somebody…
13 votes -
lost connection to server
Lost Connection to Server. Internet is fine, app is up to date and still I cannot connect to the game. Log in details are correct and i can only check status (Which says it’s fine), reconnect (that never works) or log out which is pointless. Why is this happening?
11 votes -
Tutorial stage IV no block possible
Super annoyed because I am not capable of blocking the attack. See screenshots.
I can play MTG and don't knwo why I have to complete a tutorial anyways, especially if it's not working.....4 votes -
SHUFFLER
what the **** is wrong with you twits, I have managed to bring in a few friends to the game and because of you " genius " hand smoothing idea they keep quitting. You say its only until they move on to best of 3 but when they don't make past the first few games because the draws are all mana or no mana how does that work? Another good reason to get rid of the stupid shuffler is hand smoothing could be argued that the clause in your ToS should be null and voided because you have changed the…
4 votes -
Exert + Prop Room incorrect interaction
- Give us the steps to reproduce the bug
Exert an exert creature (in this case, Basri, Tomorrow's Champion) on own turn with Prop Room (of Dazzling Theater/Prop Room room enchantment) active on the field.
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
PC
- Enter the actual results you’re experiencing
Turn passes to opponent, all my creatures except Basri untap on opponent's untap step. Also does not remove Basri's exertion (this is not the expected interraction, but would be how it would work if it were a stun counter, or alternatively if I were coded to have…
3 votes -
Line Up Your Shot didn’t conjure anything
I cast Line Up Your Shot and selected Naturalize, but did not receive the card as I normally would. I couldn’t see any cards or effects in play that would have prevented the spell from working.
2 votes -
Vivian Reed planes walker crashes game
During the recent pick 2 mid-week event, anytime I played the Vivian Reed planeswalker card on my iPhone iOS, the game crashed. The app would not reload until the game was over, otherwise it would crash before re-entering the game. It happened twice within a period of about 15 minutes.
1 vote -
timer issue
Timer Issue when not in control.
I had a card that when milled into the graveyard puts graveyard back into deck. So this little mill combo didn't bother me. However My timer kept going down when I had no control of the board to warrant any action. It went down Twice and I couldn't chose or do anything auto passing should be an option for auto resolve as well.Device: PC
Experiencing: Timer not in control depleting and automatic win condition if other player exploits.
Expected results: Timer only goes down during players ability for action
No current work around…12 votes -
The Arena store is completely non-functional on Mac.
- To reproduce the bug: Trying to purchase anything in the store with money, or clicking on "change payment method", results in the spinning "waiting for the server" icon, which stays there forever and never resolves.
- I'm on Mac. A 2019 MacBook Pro, running Sonoma, which otherwise runs the game perfectly.
- The results are that I can't buy anything.
- I'd expect to be able to buy something with money.
- No point adding a screenshot of the "waiting for the server" screen, I assume you know what it looks like.
- Googling the problem lead me to a Reddit thread where someone said…
11 votes -
Update socials on https://magicthegatheringarena.statuspage.io/
You link to a defunct twitter account on the status page - please update to current socials; especially helpful when there are issues like today where auth is failing for me, but the status page shows no issues.
3 votes -
Disconnect in every battle
All started games in each mode or event closed after few seconds after begin and show "Wait for the server...". Bots fight dont work too! Bot just speak, but do nothing.
10 votes -
Mana Problem
Hey guys i wanted to write just to please recommend working on your shuffler. Its always super maddening when you loose a game when ypu got stuck on your second mana for the rest of the game or when you get mana after mana after mana. I feel like theres something very wrong with the mana distribution. I get games with 19 mana decks where i get more mana draws than a 25 mana deck. Explain how in real life that would happen, not even if your a bad shuffler youll grt 4 or 5 straight mana draws in a…
4 votes -
omniscience bug
Omniscience effect seemed to still be working after the card was returned to the users hand. Infnite looped into a bunch of tokens (face down cards I guess?), that didn't have haste but still swung that turn.
3 votes -
Date format not respecting device settings
The iOS app displays dates (for example in the Inbox) is US format (mm/dd/yyyy). My device is not setup as US and uses dd/mm/yyyy. This app doesn’t respect that setting. Please fix it such that things like this use the device settings rather than just assume everyone wants US formats 🙂
1 vote -
Saga glitch
Enchantment Sagas keep glitching on me. There has been a lot of games where sagas either work on step one then not on the rest, the first 2 steps happen simultaneously, or none of the steps work at all and the saga card just enters the battlefield. It can happen when playing the saga from hand or replaying from a Yorion. This happens on both Mac and PC. It has unfairly won me some games but, for the most part, has lost me more than i've won.
14 votes -
ward didnt work
ward given to creature by "sheltered by ghosts" didn`t ask my opponent to pay extra 2 mana.
i had "wandering rescuer" and "angel of vitality" protected with "sheltered by ghosts"
he had 4 mana, played "bitter triumph" to destroy "wandering rescuer", had 2 mana left, played "parting gust" with gift promised, exiled "angel of vitality" without ward triggering at all.
maybe some interaction with removing hexproof or cards with gift abilities break the logic with wards.5 votes -
broken tutorial color challenge
just got this game to play with friends. did the guided tutorial. no problem. did the white color challenge. beat all the other colors, them did white on white starter deck challenge. won. did the same for black. beat all the other colors. played the black on black starter deck player challenge..... got railroaded by someone who uses a white green deck with several legendry rabbits and elf characters. and everything buffed everything else. food and supply tokens spawned units without mana, and buffed others. what the **** was that?!
2 votes -
Golden Pack progression
Golden pack progression is not working again... Buying standard legal Pioneer masters packs doesn't count towards golden pack. Pls fix this. It's soo annoying that this thing is happening to me for the second time. WTH wizards
2 votes -
duplicate
Duplicate protection for alchemy cards not working.
I recently opened a lot of alchemy edge of eternities alchemy packs. I do not yet own all alchemy rares of that set. Still I get rares that are not from this alchemy set. They are not even part of the edge of eterneties set, but of the bloomburrow alchemy set. That shouldnt be the case as far as I know.
3 votes -
Make the match making system random
You guys need to Make the algorithm random, don’t just pair our decks, with perfect counters 60% of the time. What’s the point of brewing decks, if it’s just going to be shot down. Decks that work on table top, do not work in arena. I would imagine you would want your digital game to reflect the real game. There is no incentive to be creative, it’s just copy pasta a deck of the current meta with no thought to creating something original, because the match maker is going to shut it down, not to mention the mathematically improbably deck…
10 votes
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