MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.

How to report a bug

1. Give us the steps to reproduce the bug

2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3. Enter the actual results you’re experiencing

4. Enter the expected results of the feature

5. Add any relevant screenshots/videos

6. If you found a workaround, please add workaround steps.

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

How to submit product suggestions

Select “Product Suggestion” as the Category for your suggestion
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Add any relevant screenshots/videos

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

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Bug/Product Suggestion Details

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Fix Item Exclusivity in Adventurer, Spark, and Planeswalker Bundles to Preserve Arena’s Clean F2P Model
MTG Arena has one of the cleanest free-to-play models in existence. From the first minute, the game teaches a simple, powerful rule:

“If you play, you can earn everything.”
Money only saves time.

That rule is Arena’s identity. It’s why the economy feels fair, why progression feels meaningful, and why spending money is optional instead of coerced.

Right now, the only blemish on this nearly perfect system is three bundle-exclusive items:

Adventurer Bundle

Spark Bundle

Planeswalker Bundle

These bundles are the entire issue. Everything else in Arena is earnable. Packs, drafts, even most cosmetics can be acquired without spending a dime. The fact that the problem boils down to just three bundles shows how close the game already is to being legendary in terms of clean design.

Hard paywalls feel “dirty” even if cosmetic

Even cosmetic exclusivity breaks the core rule of earnability. Once something can only be bought, it changes the meaning of spending:

Before: “I paid because I value my time.”
After: “I paid because I wanted something others can’t have.”

This introduces status signaling, quiet resentment, and suspicion about future monetization. It’s not a mechanical problem — it’s a vibe problem. It erodes trust, and trust is Arena’s most valuable asset.

The simple solution:

Make these three bundles purchasable with in-game currency, at a high but reasonable price:

Adventurer Bundle: 30,000 gold

Spark Bundle: 50,000 gold

Planeswalker Bundle: 100,000 gold

These could even be an occasional daily deals.

This preserves all the value vectors:

For free players: everything is earnable; no resentment; no exclusion.

For paying players: still a fantastic deal; saves weeks of grind; purchases are about convenience and speed, not status.

Nobody who bought the bundles is hurt. They got discounted gems, tokens, and early cosmetics — good deals, not flex purchases. This distinction is exactly what Arena’s model should reinforce.

Why this matters for Arena’s identity/image:

Arena is almost unique in the F2P space:
- Cards are earnable
- Gold and gems are meaningful
- Progression is skill- and time-based, not cash-based

That’s why the game feels clean. Cosmetic paywalls introduce the kind of identity signaling and FOMO common in predatory mobile games — precisely the things Arena doesn’t need.

Implementing this fix would:

Strengthen trust

Solidify the game’s principled economy

Make Arena a true example of a non-scammy, earnable F2P model

Preserve the idea that money buys time, not access or status

The game is already 95% there. Fixing these three bundles pushes it over the line. This isn’t about idealism; it’s about finishing what the game already started.

This one small, logical change would be legendary because it would prove that Arena is committed to its non-scammy, earnable F2P model. The online platform for the most important TCG of all time deserves to be free from mobile game BS.
MTG Arena has one of the cleanest free-to-play models in existence. From the first minute, the game teaches a simple, powerful rule:

“If you play, you can earn everything.”
Money only saves time.

That rule is Arena’s identity. It’s why the economy feels fair, why progression feels meaningful, and why spending money is optional instead of coerced.

Right now, the only blemish on this nearly perfect system is three bundle-exclusive items:

Adventurer Bundle

Spark Bundle

Planeswalker Bundle

These bundles are the entire issue. Everything else in Arena is earnable. Packs, drafts, even most cosmetics can be acquired without…
1 vote

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Offline Modus

Hallo, ich möchte euch bitten das ihr das spiel vielleicht etwas änderts und anpasst.

ABER DAS ONLINE SPIEL MTG ARENA IST NICHT SO GUT, AUS EINEM GRUND MAN SPIEL NUR GEGEN ONLINE ANDERE SPIELER!! Im großen und ganzen würde ich es eher bevorzugen vielleicht gegen eine KI oder Computer zu spielen. Da ich jetzt wie es bei mir war bei da arbeit habe ich gespiel das spiel in der pause oder während der warte zeit beim doktor und die online züge von die gegner dauern immer so lange das ich das spiel ausschalten muss und dadurch verliere ich das match weil ich weiter zur arbeit muss oder vom arzt aufgerufen wurde.

Ich bitte euch wirklich das spiel zu verbessern das es mehr story duele gibt mit der jeweiligen kolletion und duele die auch wichtig sind aber nicht gegen online gegner sind ich würde dadurch und warscheinlich auch viele andere davon sehr profitieren!

Sonst ist das spiel top mit fast den meisten verfügbaren karten, aber bitte machts nicht alles mit online Matches, DANKE.

Hello, I would like to ask you to maybe change and adapt the game a bit. BUT THE ONLINE GAME MTG ARENA IS NOT THAT GOOD FOR ONE REASON YOU ONLY PLAY AGAINST OTHER PLAYERS ONLINE!! On the whole, I would prefer to play perhaps against an AI or computer. Since I was now at work, I played the game during the break or while I was waiting at the doctor's and the opponents' online moves always take so long that I have to turn the game off and therefore I lose the match because I have to go on to work or was called by the doctor. I really ask you to improve the game so that there are more story duels with the respective collation and duels that are also important but are not against online opponents. I and probably many others would benefit greatly from this! Otherwise the game is great with almost the most cards available, but please don't do everything with online matches, THANK YOU.

Hallo, ich möchte euch bitten das ihr das spiel vielleicht etwas änderts und anpasst.

ABER DAS ONLINE SPIEL MTG ARENA IST NICHT SO GUT, AUS EINEM GRUND MAN SPIEL NUR GEGEN ONLINE ANDERE SPIELER!! Im großen und ganzen würde ich es eher bevorzugen vielleicht gegen eine KI oder Computer zu spielen. Da ich jetzt wie es bei mir war bei da arbeit habe ich gespiel das spiel in der pause oder während der warte zeit beim doktor und die online züge von die gegner dauern immer so lange das ich das spiel ausschalten muss und dadurch verliere ich das match…

1 vote

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Ayara's Oathsworn Bug

Subject: Bug Report: Ayara's Oathsworn search ability failed to trigger with Ordeal of Purphoros

Body:

Hi MTGA Support Team,

I am writing to report a potential bug regarding the card "Ayara's Oathsworn" interacting with "Ordeal of Purphoros". I have encountered this issue multiple times.

Platform: [PC ]

Description of the issue: When Ayara's Oathsworn is enchanted with Ordeal of Purphoros, the search ability of Ayara's Oathsworn fails to trigger even when the conditions seem to be met upon dealing combat damage to a player.

Steps to Reproduce:

Cast Ayara's Oathsworn.
Enchant it with Ordeal of Purphoros.
Attack with Ayara's Oathsworn (Ordeal adds a +1/+1 counter upon attacking).
At the moment combat damage is dealt, the creature has exactly 3 counters (or fewer).
After damage, the creature's own ability should put the 4th counter on it and trigger the search effect.
Actual Result: The counter is added (reaching 4), but the search library prompt does not appear.
Expected Result: Since the creature had fewer than 4 counters when damage was dealt, the ability should trigger, put it to exactly 4, and allow a library search.
I have experienced this at least twice and am certain the counter count was exactly 4 after the damage resolution.

Please investigate if the "Intervening 'if' clause" is being calculated incorrectly when multiple counter-adding effects are present in the same turn.

Subject: Bug Report: Ayara's Oathsworn search ability failed to trigger with Ordeal of Purphoros

Body:

Hi MTGA Support Team,

I am writing to report a potential bug regarding the card "Ayara's Oathsworn" interacting with "Ordeal of Purphoros". I have encountered this issue multiple times.

Platform: [PC ]

Description of the issue: When Ayara's Oathsworn is enchanted with Ordeal of Purphoros, the search ability of Ayara's Oathsworn fails to trigger even when the conditions seem to be met upon dealing combat damage to a player.

Steps to Reproduce:

Cast Ayara's Oathsworn.
Enchant it with Ordeal of Purphoros.
Attack with Ayara's…

2 votes

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Time to do all actions are to low. Animations and forced priority passes consumes a lot of time

I'm playing omniscience draft and am experiencing a lot of problems with the timers.
- There are a LOT of game actions in this format
- The board gets cluttered really fast. More sprites = lagging.
- Due to waterbending all players constantly have actions to do, which consumes timer when having to pass on every game action the opponent do. Thus, it is not possible to accumulate additional game timers. Even when autopassing this will not work as for every new action opponent do I still have to actively pass.

I have now lost several games due to not being able to perform my game actions. The lag, the cluttered game states and the animations makes the game unplayable. When trying to figure out which permanent is which, the game concludes that my time is up and I have to attack. I literally am trying to waterbend my exiled card (exiled by Hama, the Bloodbender), followed up by playing my Invasion Tactics for the win and suddenly I am in declare attackers. Try desperatly to gain full control in order to respond to the attack triggers (I want to sac clues to grow my attacking creature to Obsessive Pursuit), but triggers resolves and only then the game realizes I want to keep priority, which is of course to late.

Suggested solution:
- Game actions need to add time to the clock. I am not playing slow, I am just doing a lot of things.
- All features causing lag need to be possible to turn off. Especially animations. Stop splashing my screen because I am waterbending, no one cares.
- Time consuming formats need longer timers, especially Omniscience draft.
- The forced priority passes are good, we need them in order to know what we pass on. Some abilities are however constantly on and are tedious. E.g. crew mechanic which is always available (even when the vehicle is a creature). We need a way to be able to play Magic also when these are on the board without all time being consumed.

Edit:
I always have issues when I try to add a log file to error reports. Usually it works to update the submitted report and add it then. This time that doesn't work.

I'm playing omniscience draft and am experiencing a lot of problems with the timers.
- There are a LOT of game actions in this format
- The board gets cluttered really fast. More sprites = lagging.
- Due to waterbending all players constantly have actions to do, which consumes timer when having to pass on every game action the opponent do. Thus, it is not possible to accumulate additional game timers. Even when autopassing this will not work as for every new action opponent do I still have to actively pass.

I have now lost several games due to…

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Case of the Shattered Pact
I am writing to report a gameplay issue that occurred during my second Premier Draft of Murders at Karlov Manor on MTG Arena.

TL;DR for your convenience:
During my second MKM Premier Draft match (Jan 12, 22:25), Case of the Shattered Pact failed to solve on two consecutive turns, despite me clearly controlling permanents of five different colors both times. This prevented access to its solved ability and had a major impact on the game.

This happened on January 12th, at 22:25

I had:

- Case of the Shattered Pact

- Multiple lands and permanents (with every color but white).
- Museum Nightwatch/its detective (white/white blue).

Description of the issue

Case of the Shattered Pact didn't solve correctly twice on consecutive turns.

On turn 1 I controlled four colors via lands.

I played Museum Nightwatch (White), with the fifth color.

The case didn't solve, so I purposefully chump blocked with the Nightwatch to get the Detective with white, in order to try and solve the case with a new white permanent.

On turn 2 I once again clearly controlled permanents of five different colors (lands + the blue-white token).

I kept the token on the battlefield and expected the case to solve during the end step. It didn't.

Because Case of the Shattered Pact never solved, I was unable to use its ability on subsequent turns.

This was particularly impactful because if the case had solved, my Barbed Servitor would have been able to attack with flying and double strike on my second and third turns after the condition was first met, granting me 4 whole cards, which I never received.

This directly affected my ability to stabilize and compete in the match.

Thanks in advance for your time and for reviewing this report. Please let me know if any additional information is needed.
I am writing to report a gameplay issue that occurred during my second Premier Draft of Murders at Karlov Manor on MTG Arena.

TL;DR for your convenience:
During my second MKM Premier Draft match (Jan 12, 22:25), Case of the Shattered Pact failed to solve on two consecutive turns, despite me clearly controlling permanents of five different colors both times. This prevented access to its solved ability and had a major impact on the game.

This happened on January 12th, at 22:25

I had:

- Case of the Shattered Pact

- Multiple lands and permanents (with every color but white). …
2 votes

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goblin sharpshoter didn't untap after creature dying

I tapped goblin sharpshoter for 1 damage in response to a spell targeting another creature. after that creature dying goblin sharpshoter didn't untap resulting in loosing the game.

give me my money back!
- Log20260127_191250.log 17 KB
1 vote

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phantasmal image not working

opponent copied my woodfall primus in a vintage cube draft game. phantsmal image was targeted and died as it was supposed to but once in graveyard it still came back as the game thought it was woodfall primus and still had the persist ability. once in graveyard i don't believe it is the same card so it shouldn't have the ability to do this.

1 vote

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Sothera, Valgavoth, Terror Eater, and Hexproof

My opponent has Valgavoth, Terror Eater on the board with Swiftfoot Boots attached. On the board I have 5 creatures as well as Sothera, the Supervoid. I have a 3/3 creature attack, which is blocked by Valgavoth (killing it), but they did not have to exile Valgavoth.

My understanding of the rules is as follows, please let me know if I have something wrong.
- Blocking my creature caused damage which kills it, moving to the next step of going to the graveyard. If it had not died at this step, it would never engage going to the graveyard
- Valgavoth triggers and instead of going to the graveyard, my creature gets exiled
- Sothera would then targets my opponent, who then has to choose a creature, so the hexproof and ward on Valgavoth should not come into play here

Thanks!

My opponent has Valgavoth, Terror Eater on the board with Swiftfoot Boots attached. On the board I have 5 creatures as well as Sothera, the Supervoid. I have a 3/3 creature attack, which is blocked by Valgavoth (killing it), but they did not have to exile Valgavoth.

My understanding of the rules is as follows, please let me know if I have something wrong.
- Blocking my creature caused damage which kills it, moving to the next step of going to the graveyard. If it had not died at this step, it would never engage going to the graveyard
-…

1 vote

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New Set Quests Completed Early

Hi, I played some Arena this morning thinking that the three quests I had sitting around were quests from previous days, so I completed them to make room for the new quests given upon the release of a new set. The ECL Mastery had already expired, so I got no XP at all; just now, I logged back in, and I do not have 3 new quests, so I am 1500 XP behind on my TMT mastery pass for no reason at all. Why would you grant the quests early so that players can make the mistake of completing them early? It makes no sense. The quests should be enabled for everyone when the set actually drops; since the ECL Mastery was already expired, they couldn't even have been used to finish that mastery pass off!

Hi, I played some Arena this morning thinking that the three quests I had sitting around were quests from previous days, so I completed them to make room for the new quests given upon the release of a new set. The ECL Mastery had already expired, so I got no XP at all; just now, I logged back in, and I do not have 3 new quests, so I am 1500 XP behind on my TMT mastery pass for no reason at all. Why would you grant the quests early so that players can make the mistake of completing…

2 votes

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boiling rock rioter unable to cast allies it has exiled

When in a sealed event with the new avatar set I played Boiling Rock Rioter. I used his ability several times to exile Ally creature cards from my opponents graveyard including Appa steadfast guardian and Poxbearers. I was playing white and black and had the lands necessary to cast some of these ally spells however when I attached with the rioter the trigger went on the stack and then I was not given an option or window to cast said spells. Am I missing something?

6 votes

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bug

what is happening with this game? i lost a game because my hexproof didnt do hexproof, now my discard isnt working? i played a rat and used an ability to make my opponent discard and neither caused a dicard. and i pulled 2 cards that i apparently never drew?????? what is going on

1 vote

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network connection error

This afternoon I experienced power outages at home. Now, regardless of where I use my account (I tried on more than one computer and also on Steam and outside of it via the app), the game keeps losing connection.
- UTC_Log%20-%2002-06-2026%2023.51.16.log 5 KB
- erro.jpg 81 KB
1 vote

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Game Crash During Deck building

I was building my deck after drafting it, when I added a basic swamp to the list and suddenly the pointer started loading (rainbow circle) and the game stopped working completely. I can't even open the “report a bug”. If I reopen the game the same thing happens again, I'm sad that I cannot play the deck that I built now.

3 votes

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0 comments · Events · Delete… · Admin →

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Bug with Midweek Magic Momir

Momir randomized to create Serra's Emissary, but the game gets stuck on chose card type. Active player was unable to choose card type or move on to any other game action. The match treats it as inaction and automated to defeat.
- Log20260107_005533.log 72 KB
4 votes

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Can't buy gems

Using Macbook. Cannot buy gems as I get stuck on this loading screen every time I try. Obstacle to me giving you money, so I assume that's something y'all want fixed as well.
- Screenshot%202025-11-20%20at%204.05.23%E2%80%AFPM.png 3532 KB
7 votes

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On the play on the draw

There is no reason I should be on the draw every single game of a draft. Half the players in the pool were on the play in the last game they played. Your match making should be able to account for this to reduce variance.

2 votes

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Pinnacle starcage/weapons manufacturing

In a recent game my opponents pinnacle star cage was not removing weapons manufacturing as it should. Instead casing pinnacle cage removed the munitions tokens and did damage per normal but the 2 CMC weapons manufacturing was left behind and generated a new token.
Log: 2026.57.20.4110.1247675
Platform: iOS
- IMG_4786.png 2976 KB
2 votes

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Disappear mechanic bug

I was playing Lord Dregg, insect invader and his disappear mechanic was not working. Despite having tokens leave the battlefield (via dalkoven packbeasts) and warping susurian voidborn, Dreggs mechanic did not trigger in the end step.

1 vote

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Roiing Dragonstorm Borderless Card Style Bug

I wanted to report a rather annoying graphical bug involving a specific card I use often. As you can see from the attached screenshots, I purchased the alternate art for the "Roiling Dragonstorm" card using in-game gold. When held in hand, it displays perfectly (first screenshot). However, when played and placed on the battlefield, it displays with a rather pronounced and very unsightly black border at the top. This doesn't happen with the regular art. Is this a known issue with certain types of alternate art, or is it normal?

4 votes

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Sparky repeat the same things again and again

on PC every time I come back to the home page Sparky repeat the same things again and again ;°°[

5 votes

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Lorwyn Mastery Pass Preorder missing

The mastery pass for Lorwyn isn't available to preorder.
This must be a bug because nobody would seriously remove this option from the store.

4 votes

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Problem with Deck Companion

I bought the holiday dog companion bundle, but when I select any of them as the companion, the wolf with green fog shows up in the match. If I change to another (non-dog) companion it works correctly.

5 votes

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After Jan-Feb updates, game is unplayable

Reinstallation didn't help. It freezes at "initializing localization database".

I have two tablets: Samsung SM-T870 (Galaxy Tab S7, Android 13) and Samsung SM-T575 (Galaxy Tab Active3, Android 13).

This is the last development. Throughout Jan and Feb, the game crashed in 50% of matches.
- 20260205_085851.jpg 2134 KB
4 votes

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Game freezes in deck builder

When building a draft deck, when I switch to the horizontal deck view, then click the arrow to enlarge the deck view area, the game will go nonresponsive. Clicking in the screen gives the Windows notification that the application is not responding and prompts to force quit. This has happened three times in the last week or so. One time I ran task manager and saw mtga.exe was using almost 5GB of RAM in this condition, when it usually is under 2GB.

This is on Windows 10 21H2 LTSC using Steam.

1 vote

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2 comments · Deck Building / Collection · Delete… · Admin →

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Using Fake Your Own Death on Maralen, Fae Ascendant will not trigger her ETB effect.

Hi, I just had a Brawl match with Maralen, Fae Ascendant as the commander. I used Fake Your Own Death on her, then Toxic Deluge to wipe the board. I declined to have Maralen re-enter my command zone, because FYOD was supposed to bring her back.

It did, but the effect that's supposed to happen whenever she enters the battlefield did not trigger.

Reading both cards, I can't imagine why that wouldn't be the case, so I assume this is a bug, hence why I am posting about it here.

Thank you.

2 votes

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1 comment · Gameplay · Delete… · Admin →

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Playing on Android, loading is hanging up, darkening screen, and causing the game to disconnect. This has happened multiple times since TMT

Playing on Android, loading is hanging up, darkening screen, and causing the game to disconnect. This has happened multiple times since TMT launched.
- Screenshot_20260313_002903_Magic.jpg 35 KB
1 vote

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2 comments · Gameplay · Edit… · Delete… · Admin →

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毎年繰り返す墓番

日本語訳に致命的な間違いがあります。
本来であればこの能力の誘発条件はandですが、日本語訳ではorになってしまっており、全く別の能力です。
ワイルドカード返して欲しいです。
- IMG_0100.jpeg 298 KB
- IMG_0099.jpeg 212 KB
3 votes

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1 comment · Text Translation · Delete… · Admin →

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Leonardo, Sewer Samurai Bug

I had “The Cloning of Shredder” and chose “Leonardo, Sewer Samurai”, in the next turn when I got my second copy, I attacked with “Featherbrained Filcher” and after blocks, I tried to Sneak cast “Leonardo, Big Brother” from my Graveyard, using “Leonardo, Sewer Samurai”'s ability. The game asked me which of the two “Leonardo, Sewer Samurai”s I would like to use and I chose one by clicking on it and “Submit”.

Then the casted “Leonardo, Big Brother” just hung in the spells area on the right with a blue “interactable” border - this is the point I would call this a bug.

I expected him to enter attacking and bring “Featherbrained Filcher” back to my hand, but instead nothing happened. I repeated this whole process once (because he was interactible, with a blue border, as I wrote). Then I tried this a third time, but this time I clicked on the other “Leonardo, Sewer Samurai” to choose the “allowed to cast from grave” effect. and this time it worked as expected.

My guess is: The second “Leonardo, Sewer Samurai” overwrote the game's first “Leonardo, Sewer Samurai”'s ability and kinda broke it, so I couldn't choose the first one and had to choose the second one.

I had “The Cloning of Shredder” and chose “Leonardo, Sewer Samurai”, in the next turn when I got my second copy, I attacked with “Featherbrained Filcher” and after blocks, I tried to Sneak cast “Leonardo, Big Brother” from my Graveyard, using “Leonardo, Sewer Samurai”'s ability. The game asked me which of the two “Leonardo, Sewer Samurai”s I would like to use and I chose one by clicking on it and “Submit”.

Then the casted “Leonardo, Big Brother” just hung in the spells area on the right with a blue “interactable” border - this is the point I would call this…

3 votes

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Bug report: Turtles forever couldn't exit Card selection:

I cast Turtles forever and had only 3 different Legends in Deck/Sideboard left. I had no option to cancel my action and my 4 timers ran out to immediately explode.

3 votes

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