MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6173 results found
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Win incorrectly recorded as a draw
See attached, I reduced my opponent to -47 life, while I still had 45 life (after sacrificing 50 life with Aetherflux Reservoir), but the game was incorrectly recorded as a draw.
Note that apart from lands, my opponent only had a single Soul Warden on the battlefield, so there was nothing preventing me from winning, or them from losing (e.g. Platinum Angel).
5 votes -
Matchmaking
Spending money on this game(buying cards) has completely broken my matchmaking. I was enjoying this game until I decided to spend money on it. Since then I am winning less than 10% of my games and I’m going up against people that have special skins for every single card. Had I known that spending money on this game was going to produce this result I obviously wouldn’t have done it. This game is a complete scam that is designed to get little kids to basically gamble their parents money away. How is MTG Arenas scam scheme any different than the…
20 votes -
Unfair matching system
The system clearly changes the opponent's deck depending on the deck you use.
There is also a strong tendency to rely on accounts.
The difference is noticeable when copying a streamer's deck.
I have made a report like this before, but it has not been reflected at all.
I feel like the gameplay has been significantly lost as a digital card game, but is that okay?
It makes me laugh that MTGA doesn't do what other digital card games can do.
I have stopped watching MTGA tournaments because I feel that if the world championships are held with this kind…
13 votes -
Graphical Error Spontaneous Resizing of Game Window in Fullscreen
Spontaneous Resizing of Client Window in Fullscreen Mode
when playing the game occasional the game will freeze/ experience a lag spike before resizing the game window. objects in the window remain full sized and crowd the screen. a workaround for this is to open the graphics menu which causes the graphics to reset to normal however the game will continue to lag and even repeat the action sometimes crashing or forcing me out of the game as the round timer timeouts before the lag stops or graphics are displayed properly again.16 votes -
Match Against Bot with Invalid Deck (cards not in collection)
Hi.
I have a suggestion about match against bot.
In physical game, I can get a card from my friend or in a shop to test a deck before buy the cards.
In MTG Arena, I can build a deck with cards not in my collection.
But a deck with cards not in my collection, I can't play matches against bot to test this deck.
Is it possible to allow a match against bot using a deck with cards not in my collection to test?12 votes -
DISABLE/TURN OFF ANIMATIONS !!!!!!
Please allow us to turn off animations. I want to use an older computer to run MTG arena, but it cannot handle the excessive animations, even at the lowest graphic settings.
There is probably some sort of marketing or focus group reason that exists to force players to see animations, because Hasbro thinks that it will foster interest. Or, perhaps employees such as animators are hesitant to allow this due to fears of becoming redundant and losing their jobs. However, this puts hardship upon the users and create a nuisance, please reconsider your course of action.
18 votes -
The mulligan
when i take a mulligan in the 80% of case i retake the same hand...it's impossible that ALWAYS I have in the first hand a card that is only in one copy in the deck...please rebuild the casual method of mulligan..
12 votes -
Golden Pack error
I have bought the ten packs i need for getting a golden pack, in fact, the progress bar is full but the golden pac wont appear in my inventory
I have tried to reestart the game and oppened it in different devices but it wont work
16 votes -
Crafting a Card Style Steals Wildcards
So, I attempted to click and drag a Card Style of a Mythic Rare (Ugin the Spirit Dragon) and utilize the "craft all" button to finish it. While it did use both of my Mythic Rare wildcards (I attempted it twice before I realized something was wrong), it did not actually give me the card I wanted—neither the original version, nor the Card Style. Would it be possible to get my wildcards back?
I unfortunately do not have any more Mythic Wildcards to demonstrate the glitch, so I repeated it using a Common Alley Evasion card.
2 votes -
Arena rng isnt random
The draws are obviously manipulated, idk what your going for but it's not natural, I've been tweaking the land bases and all I can say is after two decades of playing paper and six months of arena there is something off and it feels suspect, I hope it's just me but I wouldn't be surprised if it was by design the way these games shake out. So my suggestion is stop it I guess, I'm not having fun and im frustrated more than not, my trust in your company is wavering well beyond this issue and I really doubt…
17 votes -
Match making and the shuffler
I like mtga but I feel that the program is rigging matches. Im tired of drawing 2 lands every game. My hands are either mana flooded or mana screwed. I don't even try using a mulligan anymore because I either get screwed harder or flooded. For some reason I get flooded or screwed hard against mono red. I noticed that most of my lost games have been because of this. I understand that no hand is perfect but I NEVER had an issue this consistent in paper magic. Please stop rigging our ranked matches. Or please fix your shuffler. Mtga…
19 votes -
Support for Infinite Combo Win
Please add support for Infinite Combo victories. Just add a button that allows us to demonstrate the combo, then allow us to iterate that several times until needed. I've lost several matches where I've had the combo to win, but was timed out. Iteration isn't necessary, but demonstration of the combo, and declared victory should be added.
17 votes -
Arena is stuck on "Retrieving asset manifest" on Mac
After yesterday's system maintenance, I cannot get any of my mac machines to get beyond the "Retrieving asset manifest" screen on Arena. I have tried deleting and re-installing Arena with the same result.
I don't know of any workaround, I'd be happy to try a workaround to get this working.
Thanks in advance.
16 votes -
Death by Vanilla not triggering
I have won three (3) different games with a deck with the only creatures in it being ability-less creatures and I still do not have Death by Vanilla.
14 votes -
Just a suggestion from a MTG fan.
I have a suggestion for both Magic: The Gathering Arena and physical card collecting. I love buying and collecting authentic MTG cards, and I also enjoy playing MTG Arena online.
It would be amazing if there were a way to connect the two—perhaps by adding a feature that lets players scan their real MTG cards so they can be added to their Arena collection. This way, I could purchase cards from stores or other sources, scan them, and immediately play with them in Arena.
Maybe each card could have a unique QR code or a similar identifier to make this…
1 vote -
Issue with cards that have "A deck can have any number of cards named *blank*"
This last update has broken all my brawl decks with Hare Apparent, Dragon's Approach, s l i m e(because its censored without the spaces for some reason) Against Humanity, and Rat Colony, stating that "This deck contains too many copies of a card" despite the fact that it is their entire gimmick.
4 votes -
Alchemy cards in historic brawl
- I made a deck in standard brawl, containing alchemy cards. After changing my deck type to historic brawl, the standard versions of alchemy cards persist but arent legal now. I can add the legal versions to the deck, but i cannot interact with the non-legal ones. 2.I am on PC
- Im not able to delete, move or interact at all with the standard versions of alchemy cards after changing deck type from standard brawl to historic brawl
- expected result: i should be able to interact with these cards even though they arent legal in the format.
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- If you found…
21 votes -
Daily Deals tried to sell me a cosmetic I already own
This needs to be addressed ASAP as it probably constitutes fraud. Today a cosmetic for "Murder" showed up in the store. Its a common card, so I looked up which cosmetics I already had. In my collection, it shows that I have 8 different versions of this INCLUDING the one it listed as on sale in the store. Usually the store will display "already purchased" but now WOTC is trying to sell me the same thing twice. Thank goodness I didn't fall for the scam.
3 votes -
Fleem Cosmetics
I bought Mastery Pass and more than 10 packs for OM1 but didn't receive Fleem cosmetics. I only have the screenshot of one of these 10packs I opened in September. I received 20 gem from the pack in which I don't have a full Rare set (I still don't have). Please also check this.
16 votes -
Land
Never in my life of playing magic since like 1995 have I EVER had 4 land in my hand then proceeded to draw the next 6 cards being land.
Continuously.
Or never drawing land.
I couldn't possibly shuffle my decks this way if I tried.
It couldn't possibly be this hard to create a shuffle program to actually half assed randomize the cards could it?
17 votes
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