MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2867 results found
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Attempting to Edit Alchemy Decks Causes Client to Hang
As others have reported:
Attempting to edit an alchemy deck causes my client to hang on the connecting to server screen.
Device is updated to most recent.
Arena client has been repaired, uninstalled, and reinstalled.
2 votes -
red
After the Spider-Man update, I am unable to edit any deck that contains red cards or lands capable of producing red mana.
Issue:
Applying the Red color filter in the deck editor does not work. Clicking OK after selecting the red filter does nothing.
Any deck containing even a single red card or a single land that can produce red mana becomes impossible to edit. The deck editor gets stuck on "Connecting to Server" indefinitely.
Decks that contain no red cards and no red mana sources can be edited normally.
The problem occurs on both the PC and Android versions of MTG Arena.
Reinstalling the game does not resolve the issue.
I can still play matches normally with these decks; only the deck editor is affected.Additional testing:
A deck containing only basic Plains can be edited normally.
Adding a single land capable of producing red mana causes the issue.
Adding a single red card (such as Iridescent Tiger) also causes the issue.
Other players I know are able to edit red decks normally, so the problem appears to be specific to my account.After the Spider-Man update, I am unable to edit any deck that contains red cards or lands capable of producing red mana.
Issue:
Applying the Red color filter in the deck editor does not work. Clicking OK after selecting the red filter does nothing.
Any deck containing even a single red card or a single land that can produce red mana becomes impossible to edit. The deck editor gets stuck on "Connecting to Server" indefinitely.
Decks that contain no red cards and no red mana sources can be edited normally.
The problem occurs on both the PC and Android versions…2 votes -
Arena freezes while playing with bot
Arena sometimes freezes when I’m playing the bot, on its turn.
2 votes -
Mutagen Bug
The Mutagen tokens on MTG Arena on mobile are bugged. They can be activated without paying mana to ***** them, even though they are supposed to cost 1 generic mana to activate.
3 votes -
Bug/Product suggestion
I'm unable to log in keeps telling me that it has timed out .
4 votes -
Authentication error
I have cleared the cache and restarted my phone...
It's not letting me log in.4 votes -
Network Status
Platform Server appears to be down
4 votes -
Card not working properly
Creating to many tokens
3 votes -
Bug - Doubling Season incorrectly affects Lore Counters put on Sagas during ETB
Senior Magic Editor and former Magic Rules Manager Matt Tabak has clarified that Doubling Season does not natively affect Sagas, as neither the ETB nor per-turn Lore Counters are effects:
https://bsky.app/profile/wotcmatt.bsky.social/post/3lrgrrdx2nk2m
"No, it’s one lore counter. Doubling Season won’t affect a Saga entering or the turn-based action of adding a lore counters because, as you noted, they were built to not be effects. #WotCstaff"
MTG:A should be updated to be correct, as the disparity between the official ruling and MTG:A is causing enormous confusion within the community.
3 votes -
refund after negative score or 3-3 in draft
Hello,
I would like to make the following general suggestion for improvement for MTGArena : The game is very frustrating when you invest a bunch of gems or coins in a draft and then lose those hard-earned gems/coins due to the algorithm, etc., because you go 0-3, 1-3, 2-3, or 3-3.
I therefore suggest that a player be refunded all coins or gems if they go 0-3, 1-3, 2-3, or 3-3. This would improve the gaming experience and encourage more people to draft. not refund the Gems or Coins after a negative score or a even score looks like fraud or theft. to get the coins or gems are hard work. there must be a recompensation
Hello,
I would like to make the following general suggestion for improvement for MTGArena : The game is very frustrating when you invest a bunch of gems or coins in a draft and then lose those hard-earned gems/coins due to the algorithm, etc., because you go 0-3, 1-3, 2-3, or 3-3.
I therefore suggest that a player be refunded all coins or gems if they go 0-3, 1-3, 2-3, or 3-3. This would improve the gaming experience and encourage more people to draft. not refund the Gems or Coins after a negative score or a even score looks like fraud…
2 votes -
Make the game just play like real magic.
Make the game just play like real magic.
1 vote -
Metropolis Reformer didn't give me my life
I had a Metropolis Reformer that was damaged by a creature with 10 power. I don't see any cards that prevent me from gaining life. My Reformer was killed but it doesn't say it has to survive the death to receive life.
1 vote -
Scute Swarm Leading to draws
We don't need an animation showing every step of a scute swarm action, especially when the opponent has a gain life for every opponent creature cast. This leads to a draw. A simple X number of Scute Swarms will deploy resulting in X amount of life for player/opponent. Ending games in draws like this is frustrating.
2 votes -
Treefolk Tribal Has Missing Core Cards
Please add Dryad Arbor, Treefolk Harbinger, Leaf-Crowned Elser, Timber Protector, and Orchard Warden.
2 votes -
Have the option for the computer take over for your opponent when they leave
It's annoying that soon as you start getting a foothold some players just drop out or when you finally get ready to pull the trigger on a win they take the wind out of your sails and concede. please let your opponent concede but give the other player the option to win or allow a bot to finish playing the game with you.
2 votes -
Unstoppable Slasher bug
Unstoppable Slasher bug.
Very often, not always, when destroyed by instant it doesn't return to the battlefield and it had no counters on it pre destruction.1 vote -
Ugin EOTS insta -11 ability
No idea how it’s possible but I just lost to an opponent casting Ugin Eye of the Storms and they were able to use the -11 ability the same turn . Ugin should enter with 7 loyalties? Busted… unless there was some other mechanic that is not a bug? I don’t believe that’s the case.
1 vote -
Card Filtering by Quantity Doesn't Work
- Filter by a set like Foundations where a lot of the cards also appear in other sets.
- Filter your collection by quantity of cards (ie. 2 copies of cards, 3 copies, etc.)
- Look at what appears.
Expected Result:
It should show all copies of cards for which I have that quantity of cards.Actual result:
It shows cards for which I have that quantity, but it also shows cards that have more copies of that card.2 votes -
Cannot log in cannot get on magic
Logging in using iPad or iPhone Incannot get to Home Screen.
3 votes -
Store Purchase Failed Duplicate Transaction
3-28-26
4x rare wildcard transaction failed. "Duplicate Transaction"/"You already own this item"
Restarted app
Restarted phone(android-Pixel 10 Pro w/ current OS at time of post)
Uninstalled/Installed appMy PC is unavailable to me at this time so I am unable to confirm or deny if the problem persists across platforms.
Error happened shortly after release of TMNT. I purchased several of the rare wildcard bundles one right after the other. It was like the eighth or ninth purchase when it failed.
I can still purchase everything else but not the 4x rare wildcard bundle.
I have NO DOUBT in my mind that the 4x rare wildcard bundle brings in tons of cash for WotC. Furthermore, it would seem this issue has plagued several individuals and I haven't seen a moderator reply. Where is the "We're aware of the problem and are currently working on a fix" or "sorry for the inconvenience folks"???
GET UP OFF YOUR *** guys! Someones dropping the ball here and needs a demotion for all this cash that is NOT going to the bank. You have customers standing here with wallets open and you got thumbs up your *****. This is poor pathetic performance for "professionals".
3-28-26
4x rare wildcard transaction failed. "Duplicate Transaction"/"You already own this item"
Restarted app
Restarted phone(android-Pixel 10 Pro w/ current OS at time of post)
Uninstalled/Installed appMy PC is unavailable to me at this time so I am unable to confirm or deny if the problem persists across platforms.
Error happened shortly after release of TMNT. I purchased several of the rare wildcard bundles one right after the other. It was like the eighth or ninth purchase when it failed.
I can still purchase everything else but not the 4x rare wildcard bundle.
I have NO DOUBT in my…
4 votes
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