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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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892 results found

  1. full control

    Hi there! I had an issue with full control not functioning properly in the arena powered cube that caused me to lose my match. I'm not sure if it has something to do with the fact that I'm playing via GeForce Now, but I know I should be able to sacrifice my lions eye diamond in response to yawgmoth's will or wheel of fortune while in full control mode. I had the requisite mana to cast those spells without using the LED. Is there any way I can get refunded for the draft?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Can't perform action before Insatiable Avarice resolves

    My opponent cast Insatiable Avarice on me and adds the second spree-funktion, draw three cards and lose 3 life. I have 2 life left so this will kill me. I'm trying to sacrifice a food before this sorcery resolves but I can't. Sacrificing food is instant speed. I can tap my mana, and I have more than enough to pay for the food (2), but I can't interact with my food. The result is that I die from Insatiable Avarice when I should be able to have sacrificed a food, gain 3 life and survive.

    1 vote

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  3. demonic tutor

    Hey ! I was wondering.... in historic mode, the Demonic Tutor (sixtrhaven version) is not legal for this format BUT the A22 version is legal... Why ??? It's legit the same card except the set logo. If it's not a bug, how can i get the card ? I can't even find it when i search it to craft it with wildcards... Thanks

    1 vote

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  4. "Orbital" ability maybe?

    "Orbital" ability would be Flying but extra to it. First strike vs double strike = Flying vs Orbital. Orbital "flying" ability can't be taken away.. can't be removed with anti air cards. Orbital can block anything.

    "Land Walk" used more? Only that land walk can hit you? "Moat" took all flying away from all creatures... not Orbital. Unblockable vs Land Walk... non basic land walk? not just the 5 basic land types. Land walk creatures cost less mana with those types of lands? Land walk on one side/ flip side it turns Into a land?

    1 vote

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  5. Game Crash During Deck building

    I was building my deck after drafting it, when I added a basic swamp to the list and suddenly the pointer started loading (rainbow circle) and the game stopped working completely. I can't even open the “report a bug”. If I reopen the game the same thing happens again, I'm sad that I cannot play the deck that I built now.

    3 votes

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  6. Avatar premium draft is down

    Avatar Premium Draft Bugged and Disappeared.

    I am using a Windows PC and accessing Arena through Steam.

    I paid 1500 gems to enter a premium avatar draft. After I completed the draft, I was stuck in a clearly glitchy queue. I reset MTG Arena and the same issue occurred again.
    Now the premium draft is gone and so are my gems.
    Id like to be refunded for gems I spent.

    6 votes

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  7. Evident Error in Advertised Packs for Mastery Pass Level Boost

    When browsing the mastery pass for Lorwyn Eclipsed I noticed the absolutely astronomical pack offerings for skipping 10+ levels. At skipping 10 levels for 2,500 gems, from 5 to 15, it was offering 600 Edge of Eternities packs. Skipping higher levels offered THOUSANDS of packs. I tested the pack offering, skipping the 10 levels, to test this error and received a nominal amount of advertised packs. Please see attached image representing the UI bug.

    1.Steps to reproduce are as listed above. But again, go to mastery pass, engage in the level boost, skip to at least 10 levels and…

    3 votes

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  8. Unusable Land - Resulting in game loss

    In my draft match taking place around 12:40pm EST - I encountered a bug in which I laid a land, but it was unusable. It also randomly discarded an additional uncast card from my hand.

    This resulted in me not having double white to cast Ajani when needed, and set me a turn behind. I demand that draft be refunded.

    Please see attached.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. Duplication protection gems not awarded

    Gems awarded from duplication protection are not added to my gem count.

    I don't have exact steps to produce this bug, but i get animation that card reveal is actually resolving into some gem amount 20 or 40 gems. But in my gem amount stays the same.

    Tried changing views and restarting the game but the gem amount stays the same.

    1 vote

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  10. Dreadhorde arcanist trigger messes up some of my games

    It's the third time I lose a ranked series (this time the 7th win) because of a bug with Dreadhorde acranist trigger. I lost quite a some gold because of it now. Here's what happens and with the logs if it helps:

    Sometimes when I attack with my arcanist, it automatically chooses the only card left in my graveyard (this time, a Shock). I can usually click on it, accepting to play it and move on with the game. When the bug happens, the card (the Shock here) is unclickable and it says I cannot play it. EVEN THOUGH, the…

    1 vote

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    Not a Bug  ·  2 comments  ·  Gameplay  ·  Admin →
  11. Ratadrabik and Boromir

    When Boromir sacs himself using his ability with Ratadrabik on the board, a token copy is made but it is still legendary (it is supposed to make a non legendary copy to prevent shenanigans). This bug means that all your creatures will always have indestructible unless Ratadrabik is exiled or brought to 0 health with -X/-X effects. This also means tier 4 ringbearer at will. Seems like there’s other bugs with Ratadrabik that need fixing as well.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. product suggestion

    Acererak the Archlich needs to force them to play the required tomb, i just lost because the timer bug used my timer on his turn to replay the archlich and the same minor tomb over and over and over til i ran out of time outs - a time out should not be played on the opponents turn - it is unfair

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Echoes of Eternity Match Errors

    When Echoes of Eternity triggers, I frequently get match errors that force a draw between my opponent and I. The more duplicates of this card on the field, the sooner the match forces a draw. I experience this on both PC and Android. Unfortunately, this tends to happen when the match is going in my favor, making this bug more frustrating.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. BUG: Seeing New on opening packs for cards i already have (Run away with me)

    I am seeing the card "Run away with me" appear as new each time i pull it from a pack.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  15. Omniscience with 4 manas

    Omniscience with 4 manas, how is it possible??? Second time it happens against me!
    He just played Kona but how it got tapped? He just player half of his deck and won at the same turn.

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. possible cheat

    my opponent had a bandits talent in play at max level, I had 3 cards in my hand but he was drawing cards with the if any opponent has 1 or fewer cards in hand ability. I think it might have been a cheat because if it was a bug wouldnt the damage side happen as well not just the card drawing?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Cambio de Formato en Deck Building

    Hay un bug en el apartado mazos, cuando estas dentro de uno y vas a mirar las estadisticas del mazo, en el desplegable de cambiar de formato: historico, estandar, alquimia, intemporal, etc. Cuando abres el desplegable, este se abre por detras de las caracteristicas y no se puede ver ni cambiar!

    Espero que os sirva el report i espero que lo podais arreglar!

    1 vote

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  18. Case for an uneaten feast

    Case of the uneaten feast was sacrificed during my combat phase yet it did not allow me to resurrect any creatures when land was available. I then had to pass, when I did I was unable to play my commander as well as my left most card, only card the game was allowing me to play was Holy Cow. 4 lands were available, the other creatures in my hand were not surrounded by the blue aura like they should be, only Holy Cow. This is a horrific bug that stops you from using the card effect, and only allows you…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. this is why your employees should die

    This is why people hate your ******* game you cheap greedy cocksuckers. You ban ******* strip mine in historic but allow it in the ranked format? You guys are cheap greedy cocksuckers and I hope every single one of your employees dies of cancer. You can't even curate the format because you need to sell cards like mana drain. Your employees should all be sentenced to death. You guys cheat and this game cheats. I look forward to you all hanging yourselves.
    YOu guys can't even curate your own format. I hope every single one of you **** suckers dies…

    1 vote

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  20. Maps/Soulstone Sanctuary

    I had 5 untapped mountains and a Soustone Sanctuary untapped. I also had 2 map tokens. I activated the soulstone sanctuary. Then i used a map token leaving the soulstone sanctuary still untapped. The auto tap passed my turn i could could not tap my soulstone sanctuary to use the map token. I would have lost anyway but i think i found a bug lol.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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