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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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823 results found

  1. Timer isues

    My “idea” is to fix the timer issues in online play. I was just playing a game of life gain (my deck) vs landfall (opponent). He got to use all his timers full out for like 6 minutes for his turn. I didn’t even get enough time to declare blockers in response or choose targets for my triggers. Upon it becoming my turn, my timer started at half way, and again i was forced into combat without even being able to activate a single ability, choose any targets, and then promptly died right after. When in fact I was slated…

    2 votes

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  2. Gogo, Master of Mimicry will not activate on iOS!

    I had Seymour Guado and Gogo, Master of Mimicry on the battlefield. I had full control mode on. I activated Seymour’s ability for 7 mana, I had 3 untapped lands left. I tried activating gogo (he was not summoning sick), and I could not activate him (should have been able to pay 2 mana for the x x cost). This cost me the 4000 gem sealed event. This has not been the first time I was unable to activate gogo in a game!

    2 votes

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  3. hand smoothing imbalanced

    i have noticed a few things about hand smoothing that really dont work well.

    1. it curves your hand to be competitive against the other persons deck and if your deck isnt tuned for low cost or high cost gameplay it forces your hand to have a bunch of ****** low cost one ofs or a bunch of land and spells you really dont need till late game. (playing combo against red goblins or mono red burn forces a midrange hand to be full of one cmc cards. playing midrange against ramp it forces your hand to be full of land…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Set completionist II Final Fantasy

    completionist II Final Fantasy
    Can you please tell me why you are unable to help me with this?

    It clearly shows I have the entire set 4x of every single card in FF it's glowing golden and fully completed.

    The date was 7-19-2025

    My name is Brett Moad and I am the owner of this account.

    The achievement is (set completionist II)

    I have in fact completed all stipulations and the only feedback I get for support regarding the issue is. “ we cannot help you”

    Please tell me why? What am I missing in the set? It shows 100%…

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  5. Urza, High Lord Artificer 5 Mana Activated Ability not working correctly

    When it is the main phase of your turn and you activate the 5 mana activated ability of Urza, it only lets you cast creature spells and no other types of cards. I am unable to cast artifacts or enchantments. I understand why i can't cast an instant card or sorcery card with no valid target, but it's very frustrating to have pulled a great card I need to use and I can't cast it because of a glitch in the game.

    1 vote

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  6. Playing Primere Draft of Final fantasy, in the phase just before combat I was going to interact with opponents creature with coeurl, then t

    Playing Primere Draft of Final fantasy in PC, in the phase just before combat, I was going to interact with opponents creature with coeurl, then the game crashed, I was unable to interact with creature, no commands worked and my time was ending. I tryed to reset the game and enter the match again. Then the application was not restarting, finally suceeded and the game was already lost, it was the third loss of the draft. I would like to request to start another draft of possible.

    1 vote

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  7. Playing Primere Draft of Final fantasy, in the phase just before combat I was going to interact with opponents creature with coeurl, then t

    Playing Primere Draft of Final fantasy in PC, in the phase just before combat, I was going to interact with opponents creature with coeurl, then the game crashed, I was unable to interact with creature, no commands worked and my time was ending. I tryed to reset the game and enter the match again. Then the application was not restarting, finally suceeded and the game was already lost, it was the third loss of the draft. I would like to request to start another draft of possible.

    1 vote

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  8. Starting town doenst pay for instants in opp turn

    Im running Starting Town as a color fixer and while having it on board and untapped I have not been able to cast either Burst Lighting (R) or Lightning Strike (1R). I noticed this happened only at times my only mana source for red was Starting Town. During my turn I can manually activate Town's ability and choose red mana, but during the opponent's turn I don't even get priority.

    I'm running Arena on Linux through Steam's Proton, but I have found the same issue on my phone (running Android).

    1 vote

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  9. Earning ZERO updates for Daily/Weekly Quests.

    Sometime last September 2024 I found that my attempts to earn daily quests were not progressing... So I attempted to run many different matches but yet the progress on the quests were not updating ... So I uninstalled MtG: Arena and yesterday (8/18/2025) I decided to try MtG: Arena again and find that I still have this problem ... persistent as it is.

    The issue is that each of the current 3 daily quests are not getting updated from any of the matches I've been playing. This goes for quests as play X cards of color X or Y or…

    1 vote

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  10. Return Creature / Space Craft Bug while Non-Creature

    Return single target spells like "Into the Flood of Maw" is able to target and return "Spacecraft" type cards that have NOT yet been stationed or turned into creatures. The Spacecraft at this point are still artifacts.

    Please fix this.

    Also currenntly Ghalata effect that allows putting into play any number of creature cards is UNABLE to put into play Spacecraft. This proves that Space craft are considered NON-Creature in some cases , while Creature in other cases in their original state. Please fix.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Draft Refund Request – Server Crash

    Hello,

    I was playing a Draft event on MTG Arena today around 11:30 AM Paris time. Everything was going well until the servers suddenly crashed, and I was unable to reconnect for a while.

    When I finally managed to log back into the client, I saw that I had been given a loss, which broke my winning streak. This defeat was not due to my play but to the server crash.

    I kindly ask if you could refund my Draft entry as compensation for this inconvenience.

    Thank you for your help,

    1 vote

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  12. auto-scrolling after update

    3/4/25 Just updated and it is auto scrolling through all the sections that you can scroll through. For example, when I go to the deck list it just begins scrolling up. When I go to the achievements section it continually scrolls up, so I am unable to click on the achievements. When I go to the store it continually scrolls to the right until it gets to the end and then ruberbands at the end. I checked to make sure this wasn't my mouse or computer. It is only happening inside MTGA. It did this once before with a previous…

    2 votes

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  13. disable opponent alternative arts

    Alternative arts that you don't choose are a real pain for readability and mental load

    Extended frames or moving art is fine but different art for the same card is misleading and not frequent enough to get used to. I mostly think of bonus sheets or special guests cards, but also basic lands. It is difficult to identify them, read them and make the connection with an existing card with a different art and name. OTJ or FIN are great exemples. OTJ frames for the bonus sheet were colorless and unreadable, FIN introduced reprints with different names and different…

    2 votes

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  14. Dark Petition Failing to Give Extra Mana on Cast

    BUG REPORT (2025.52.10.9946.1188538) [Steam/PC]

    Steps:

    1. Cast dark petition w/ Reanimate in hand & Kefka, Court Mage on battlefield using minimum required black mana of 2. If i recall correctly I had around 10 instants/sorceriers in grave to trigger the 3 extra black mana on cast.

    2. Tutor Niv-Mizzet Parun into hand

    3. Attack w/ Kefka to discard Niv-Mizzet Parun

    4. Attempt to play reanimate to put Parun on the field, but unable to as dark petition failed to give me the 3 extra black mana on cast when cast w/ 2 or more instants or sorceries in grave.

    1 vote

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  15. EOE Mastery Orbs Wrong Texture

    I own the Premium Mastery pass at level 51. Upon completing my game, the rewards screen showed, showing the card style I gained, and a mastery orb. This orb did not look like the black hole, as I assume it should, but instead was a baby blue color.

    Steps to reproduce: Be at level 50 or 51, (the bug was observed both times) and gain XP until you level up. Then observe the rewards screen.

    Platform: Steam, Windows 11

    Actual results: Reward is not showing EOE mastery orb, rather a blue one

    Expected results: Reward shows the EOE mastery…

    1 vote

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  16. Doll House - Bug

    Doll House didn’t trigger off of a phyrexian mite token.

    In the current meta, if these aren’t fixed, I will be unable to use my deck and will have wasted several gold wild tokens.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Terrible customer support the worst I've ever experienced

    My idea is for you guys to actually help customers that are having a problem instead of just sending them the same automated robot produced vague answer describing how you can't help them how about that for an idea?

    completionist II Final Fantasy
    Can you please tell me why you are unable to help me with this?

    It clearly shows I have the entire set 4x of every single card in FF it's glowing golden and fully completed.

    The date was 7-19-2025

    My name is Brett Moad and I am the owner of this account.

    The achievement is (set completionist…

    2 votes

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  18. FOR OVER A MONTH NOW: Mastery Pass Rewards Not Received, No XP, No Gold, Etc...

    FOR OVER A MONTH NOW: Mastery Pass Rewards Not Received, No XP, No Gold, Etc... PLEASE HELP. Im on MTG Arena on PC (windows/steam) , my challenges have been stuck for over a month.... no xp.. no rewards, no packs/leveling... nothing...........

    3 votes

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  19. Skipped ability

    I had Ultimecia, Time Sorceress and on my turn I have enough mana if I used a Treasure token to sacrifice and pay. However, the game skipped that and didn't allow me to pay costs. This caused me to lose the game twice in a row where I would have got the extra turn and been able to attack out and win. I want to know why I was unable to pay the costs. I have attached screenshots of both games, and I downloaded the logs to show that I had the mana to pay for it.

    1 vote

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  20. Siphon Insight can't cast Force of Negation's alternate casting cost

    I was unable to cast my opponent's Force of Negation by exiling a blue card from my hand after I got it with Siphon Insight. This is clearly a bug, as on Siphon Insight's own rulings it even mentions how to determine alternative costs: "To determine the total cost of a spell, start with the mana cost or alternative cost (such as a flashback cost) you're paying, add any cost increases, then apply any cost reductions. The mana value of the spell is determined only by its mana cost, no matter what the total cost to cast the spell was."

    1 vote

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