MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
10236 results found
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Invisible draft pick
I was in a Traditional Draft for Foundations and was drafting normally. At one point I noticed the UI showed that there were many packs stacking up for me but I did not see any cards to pick. Once I realized there might be a bug I quit out to the main menu and resumed my draft. Turns out the packs were piling up on me and I was forced to take a randomly selected card.
6 votes -
How to defend against Screaming Nemesis (red deck) - remove this card
Hello
Please remove / ban Screaming Nemesis..
It creates a cant gain life thingie- which is impossible to remove. Else- add cards that can defend against it .
Ridiculous card if there is no defense.
Ban it. Or fix the situation.. thanks:)
3 votes -
Bug
I made a creature that returns creature or vehicle to hand from opponent and reduces 1 speed, but it didn't reduce the speed and that was the difference that led me to defeat.
4 votes -
Visual bug with all artworks
I have visuals bug with all artworks in Mtg Arena mobile . This problem start after latests updates of July .
1 vote -
Website won't allow report player
Your support website loops when attempting to report a player for misconduct. Clicking "report player" in the articles list produces wrong instructions with the alternative to "click here." clicking there results in a page claiming I'm not logged in, even though I am. Thus there is no mechanism to report player YouPlayLikeAFgt#15689 for blatantly obfuscating the offensive phrase "You Play Like A ******."
1 vote -
Experiencing "Shadow cards" for an unknown reason involving Sheltered by Ghosts
I have no idea what really caused the bug so here is the situation:
I was playing Simic Eldrazi in the Historic Metagame Challenge (bo3) against Boros Auras. I had an Ugin, Eye of the Storms on the battlefield and passed the turn to my opponent. They cast (or tutored with Light-Paws, can't remember) Sheltered by Ghosts and exile Ugin. Nothing strange so far. A turn or two later I attempt to look at the pile of auras under Light-Paws, considering bouncing their Sheltered with my Ugin's Binding. Except when I click on the pile, all cards are invisible and I am seemingly unable to interact with them. I eventually succeed in bouncing Sheltered by Ghosts (which stays invisible) but my Ugin seemingly doesn't return to the battlefield. I check my exile zone, and notice that the card is invisible, but clearly still appears to be there, as the other visible cards do not appear centered on screen.
I cannot win without Ugin so I concede and proceed to sideboard. Unfortunately I did not take any screenshots for this first game, but I do have some for the next game.In the second game, things get even weirder. I immediately notice that my seven-card opening hand has 2 clear gaps in it. I'll call this phenomenon "shadow cards". So I have two shadow cards, and so does my opponent for some reason, but I keep the hand anyway and start playing to avoid timing out. I quicky notice that the shadow cards are not actually gone, as I can see what seems to be a Mind stone glowing in the middle of my deck as if I can cast it, which I attempt to do without success. Moreover, not only cards, but also triggers seem to randomly become invisible, as shown in the case of Esper Sentinel's trigger, where we can see that the trigger animation seems to stay stuck above the card without being able to reach the stack. At that point I restart Arena during my opponent's turn to see if it resolves the issues, but I can't get back into the game and get stuck on the bugged "description description description" waiting screen for over a minute, before getting the "Defeat" notification, presumably for timing out.
This is the first time that such a bug happened to me, so I think it's worth mentioning that I was simultaneously on a WhatsApp video call on my Windows PC, regularly switching between the embedded image view and the regular app window, which I don't usually do.
I have no idea what really caused the bug so here is the situation:
I was playing Simic Eldrazi in the Historic Metagame Challenge (bo3) against Boros Auras. I had an Ugin, Eye of the Storms on the battlefield and passed the turn to my opponent. They cast (or tutored with Light-Paws, can't remember) Sheltered by Ghosts and exile Ugin. Nothing strange so far. A turn or two later I attempt to look at the pile of auras under Light-Paws, considering bouncing their Sheltered with my Ugin's Binding. Except when I click on the pile, all cards are invisible and…
1 vote -
Bug pendant une draft majeure.
Bonsoir, j'ai malheureusement expérimenté, et ce a deux reprises, un bug durant mes drafts m'ayant, suite à l'attaque d'un adversaire (deux fois avec une bête douée d'un équipement), fais crash le jeu et m'ayant mis dans une interminable fil d'attente lors de mes relances du jeu. De fait, j'ai donc perdu deux parties lors de deux sessions de draft différentes et j'en suis pour le moins peiné. D'autant plus que les drafts de l'actuel set sont terriblement addictives. Je vous remercie pour votre attention, et vous souhaite de passer une bonne journée, ou une bonne soirée !
1 vote -
Karn, the Great Creator cannot access cards from outside the game
When the minus ability of Karn, the Great Creator goes on the stack you cannot select any cards to resolve the ability until a timeout is used and the turn ends
1 vote -
Mox Amber
I had Mox Amber in play with Hama Pashar and Barrowin of Clan Unger. Mox worked fine to produce Mana until I played Mirror Box then no more Mana from Mox Amber.
1 vote -
Couldn't block in edge of eternities Draft with my untapped Timeline culler
I had two blockers and one of them was removed via Pinnacle Kill-Ship and the other was Timeline culler. When my opponent went to attacks, it skipped my block phase I took lethal damage from his attackers when I could've chumped and lived. I had damage to win the next turn. Therefore I request compensation for the event.
1 vote -
guide of souls
I was playing in the historic metagame challenge today (8/1/2025) and got paired against lurrus energy. they played a guide of souls and when the trigger happened they didn't have enough energy to use to but it still activated and the creature they targeted got the counter and flying
1 vote -
Could not perform any game actions on my turn
I was playing a Ranked Standard game without any issues during most of the game. The other player had their turn and had the card "Jace Reawakened" with 7 counters on it and down ticked it with the -6, This gave him the ability to copy spells until end of turn. He then tapped out all his mana and played "Singularity Rupture". This card casted and resolved and made a copy but he only got my library to 4 cards remaining. His battle field on end of his turn was only tapped lands and the Jace left with 1 loyalty.
The game then acted like it went to my turn but on my turn I could not tap my mana or cast any spells, all that I could do was skip through my turn and then discard at end of turn. I would have won on my turn but did not get a chance. Then the opponent was able to mill the last 4 cards of my library on their turn and win on my next upkeep. I am trying to figure out why the system would have prevented me from doing anything on my turn. Log file attached.
I was playing a Ranked Standard game without any issues during most of the game. The other player had their turn and had the card "Jace Reawakened" with 7 counters on it and down ticked it with the -6, This gave him the ability to copy spells until end of turn. He then tapped out all his mana and played "Singularity Rupture". This card casted and resolved and made a copy but he only got my library to 4 cards remaining. His battle field on end of his turn was only tapped lands and the Jace left with 1 loyalty.
…
1 vote -
Network error unable to join queue.Please try again later
Hello i think since last update i get this message between games "Network error.Unable to join queue.Please try again later."
But the games load normally and i play them, just get that message close it and carry on. i think is a bug.Thank you
1 vote -
Counter spells don't work on creatures with hexproof- when casted it's spell not prenament wth
Counter spells don't work on creatures with hexproof- when casted it's spell not prenament wth
1 vote -
Triggered abilities do no happen quickly enough
I had 4 aristocrats out, 30+ creatures, with my opponent at 120 life. I clearly could have won the game, but due to the fact that triggers did not occur quickly enough, I ran out of time to sacrifice my 30 creatures to I could no longer take actions, allowing my opponent to wipe my board on their next turn and effectively lock me out from winning the game. I was not executing an infinite combo, nor was I intentionally attempting to make the game longer. I even sacrificed creatures that would create extra triggers first, but were not necessary to me winning, in order to expedite the game.
I understand wanting to place a limit on turn length , and in general I actually think the time to rope is too long, but I could've executed these triggers in ~30 seconds in person. APM should not be a limiting factor in a game of magic.
I had 4 aristocrats out, 30+ creatures, with my opponent at 120 life. I clearly could have won the game, but due to the fact that triggers did not occur quickly enough, I ran out of time to sacrifice my 30 creatures to I could no longer take actions, allowing my opponent to wipe my board on their next turn and effectively lock me out from winning the game. I was not executing an infinite combo, nor was I intentionally attempting to make the game longer. I even sacrificed creatures that would create extra triggers first, but were not necessary…
1 vote -
Apply Styles turns basics into the Theros Beyond Death pokemon lands
If you click "Apply Styles", my basic land versions turn into the Theros Beyond Death lands. They are not favorited, and I don't think I've ever set them as default in any way before on the account.
1 vote -
ASININE ANTICS + MOONLIT MEDITATION BUG?
T2 - hare apparent
T3 - attached moonlit meditation to hare apparent
T4 - asinine antics tokens werent replaced by moonlit meditationWith how both cards read...
1 vote -
『マッチに参加しています…』のままゲームが始まらない
10分以上待ってもゲームが始まらない。一時的なバグかと思って、キャンセルしてやり直してもアリーナを立ち上げ直しても同様なことが続き、5〜10分(平均7 ,8分)を5回ほど待った。
6回目でも始まらなかった画像を送ります。1 vote -
suggestion
Please, create less weird sets and reduce the rotation. It became really too many new sets with weird mechanics, the one about the "space" is terrible and cards keep being banned or rotated so often that is really disgracing the game that we love.
1 vote -
Network error, updating error and unable to get collection
When I hit the icon to play MTG Arena, it goes through all the steps of loading my cards, but after the message "Loading initial scene", I get an error message. Trying the MTG launcher icon in my program files gives a different error, but the same result. Resetting router and restarting computer have no effect.
I use a PC with Windows 10.
The results I experience are either of the attached error messages and an inability to play the game.
The expected result is to be able to play.
See attached files for screenshots
I have no workaround.
UPDATE: Installing the game on Steam and trying to play from there also doesn't work and yields the same error.
When I hit the icon to play MTG Arena, it goes through all the steps of loading my cards, but after the message "Loading initial scene", I get an error message. Trying the MTG launcher icon in my program files gives a different error, but the same result. Resetting router and restarting computer have no effect.
I use a PC with Windows 10.
The results I experience are either of the attached error messages and an inability to play the game.
The expected result is to be able to play.
See attached files for screenshots
I have no workaround.
UPDATE:…
1 vote
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