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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3804 results found

  1. sideboarding problem

    During a BO3 match, I was unable to properly sideboard. I could click cards to remove them, but then couldn't add cards from my sideboard to replace them. I was left with a 39 card deck, which I couldn't submit, so the timer ran out and submitted my original deck. I tried this on PC and IOS during the sideboarding period and both platforms had the same issue.

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. daily rewards giving cards i already own

    When I claim my daily rewards I am getting a card I already own

    1 vote

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  3. Turbo Mode + shuffle issue

    Hello, it would be interesting to create a "blitz" mode, forcing players to play within the allotted time from the start... like chess. This would avoid AFK players when losing and/or when only one choice of game is offered to them and they stay voluntarily until the end of the timer.

    In addition, I have the impression (I play between 40 and 70 games a day) that the shuffle of the cards is badly parameterized. Indeed regularly I find myself with 70% of my lands after having played barely 20 cards on the table when…

    17 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. ban etali

    Ban Etali, it's a fun-killer. Just got one played and duplicated on me, this guy's playing it 4 times and playing all my cards. Not cool, not fun, not interesting, just annoying.

    13 votes

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  5. ZERO TOUGHNESS

    The indestructible creature with less than 0 toughness never dies

    5 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  6. card shown as first collected already

    Hello,

    I would like to report an error I got recently.

    As I opened an EOE booster pack, I got the card VIRUS BEETLE. It was shown to me as FIRST, even though I had 4 of them already. I collected 4 of them in another set before, then I crafted one of that card as EOE so I got 4 EOE copies of that card too. I think the problem is that the cards drawn already are checked and not the existing number of them. So it was my FIRST drawn card of that set but not the first…

    6 votes

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  7. The card SHOCK in the new expansion always shows as a NEW card received when I get another one.

    So far, I have received at least 7 SHOCK cards from opening packs, but every time it shows as the first time I've received it. I should be receiving common wild cards since I already have 4 copies of SHOCk.

    2 votes

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  8. AGGRO

    Feedback: Only aggro cards, only aggro decks, mtg not fun anymore. you should do something about this, it's kinda boring and frustrating.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. mythic reward card mastery pass missing

    Hello, I just bought the mastery pass for this season and I should of had 2 mythic card from buying the mastery pass( im currently level 15) and i didnt receive the mythic card reward for level 8 and level 11.

    Please help

    36 votes

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  10. Constant waiting for server and disconnection

    Have had constant Waiting for server and disconnections from games without the ability to rejoin. Games freezing on my turn unable to play cards then timing out and the other player playing cards before i get disconnected. 7 out of the last 10 games I've been about to win the game then out of nowhere get a waiting for server error and disconnected. Have closed and reopened the game multiple times which hasn't seemed to help as it keeps happening.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. stop cheating

    I suggest Wizards stops cheating openly by manipulating the opening hands.
    I have played MTG since 1994, and using MTG Arena for long enough to own 3 to 4 copies of every single rare and mythic cards (which also tells you how much money I put in the game).
    Whenever I create a new deck, the stats of my opening hands are consistent with what the probability calculus predicted.
    But after a week (?), I systematically experience impossible odds, like 4 games in a row with NO lands, or just 1, or 6 lands...
    The probability to have 4 times…

    25 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Card placement UI glitch

    The UI makes cards start floating and prevents them from being used once played (btw I am playing on an iPhone)

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Shuffler sucks

    My deck has 26 lands in it. The odds of drawing 3 lands in 10 cards is 90.19%. And yet, 3 games IN A ROW, I am stuck on 2 lands after 10 cards. The odds of that happening are less than .1% ... No, not 1 percent, that means it happens 1 in a thousand times. I assure you I don't play 1,000 games a week, yet it happens all of the ******* time. Seems like every other day, everyone gets this kind of dickery by the shuffler. Can you explain this?

    27 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. 8 votes

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  15. Kotis

    Kotis not working again. Issue first began with update. Issue was resolved, but started again this morning. When kotis deals combat damage, it exiles opponents library but does not allow the cards to be cast.

    13 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  16. event achievements do not count progress in Yargle Day event

    have not yet tried in regular matches, but in the specific event the achievements are not being count

    play any number of games in "Yargle Day... In Space!" event were you deal damage to opponent using Yargle and or win the game, either by resignation or by opponent getting to 0 or less life

    reporting from PC, log file attached

    as title suggest, no advances in the achievement under the Yarge event

    30 votes

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    3 comments  ·  Events  ·  Admin →
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  17. Osteomancer Adept bugged

    Osteomancer Adept bugged. I could not select the cards in my graveyard to pay the additional forage cost. This caused me to lose my draft game.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Daily Deal packs do not give Golden pack progress

    I play on Android, the game is up to date. Today's special in the store is a MoM pack at 10% off. I bought one, expecting to get 1/10 progress towards a Golden Pack, but instead I remain at 0/10. The prompt under the Golden Pack progress bar says that progress can be earned by purchasing packs from one of the latest sets, including MoM. There is no indication that a daily deal pack is any different from a regular one in this regard. Please increase my Golden Pack progress as advertised.

    54 votes

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    22 comments  ·  Store  ·  Admin →
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  19. Can’t sideboard in BO3

    As title suggests. Consistently having to restart client due to server issues, then when I come back to the game I can’t sideboard for games two and three. Happens in explorer and standard (haven’t tried other formats). I can move cards out of the main deck but can’t move sideboard cards in. On iOS mobile. This has been consistently happening for about 2 months now.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Add a way to favorite cards in your deck so they show up first when searching zones

    Ever since pioneer got added I have been playing a lot of lotus field combo on mobile. It is fun but it is slightly annoying having to drag the slider every time I want to find a lotus field or a thespian stage off of sylvan scrying. Since those two and the channel lands would be the only lands I would ever be casting sylvan scrying for, It would be nice to be able to set it so those lands are at the top of the list each time. This is most annoying when finding approach of the second sun…

    2 votes

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