MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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8823 results found
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Login Issue - Cannot Authenticate User
I was just on the game. It froze on me, so I closed the program. Now it won't let me open/log back into the game as it won't authenticate my account.
6 votes -
7 votes
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7 votes
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Cards removed from sealed pool
Just entered the sealed arena direct challenge for EoE. It showed me the rares/mythics that i opened (2 archenemy charm, frigate, mightform harmonizer, the mythic white angel, and i believe the boros shock land) but when i got to deck building 4/6 rares were removed.
There is no way I only opened 2 rares in y packs of sealed. This will likely ruin my sealed run, which is horrible especially for a premium event like Arena Direct. Im ****** i payed $70 to buy in just to get screwed by a rigged client. I dont think ill ever play arena after this, ill stick to paper.
Im playing on android btw
Just entered the sealed arena direct challenge for EoE. It showed me the rares/mythics that i opened (2 archenemy charm, frigate, mightform harmonizer, the mythic white angel, and i believe the boros shock land) but when i got to deck building 4/6 rares were removed.
There is no way I only opened 2 rares in y packs of sealed. This will likely ruin my sealed run, which is horrible especially for a premium event like Arena Direct. Im ****** i payed $70 to buy in just to get screwed by a rigged client. I dont think ill ever play arena…
7 votes -
Midweek Magic: Jump In! Landbase
The Elves Blighted combination runs 4 Mountains, with no red pips on any of the cards. There are also 4 Plains when only a single card has white, and it is {W/B} hybrid. There are so many games where I just can't play any of my cards because I have unusable red and white mana.
3 votes -
Hire more Arena devs (rant)
Hasbro, you NEED to hire more developers, and otherwise give more support to the digital face of your billion-dollar game. There are too many issues to list; just play the game and they'll readily become apparent.
It feels as if there are just enough people to work on the deluge of set releases and only one person doing quality control.
The Lorwyn Jump In Midweek Magic event broke me.
3 votes -
MTG Arena Bug - Eclipsed Realms and double faced card interaction
Eclipsed Realms doesn't work with double faced cards.
In play I had Brigid, Clachan's Heart, 2 plains and an Eclipsed Realms set as Kithkin.
I was unable to transform Brigid, Clachan's Heart into Brigid, Doun's Mind.
My understanding is that the transformation cost is an activated ability, and Eclipsed Realms allows you to add one mana of any color to activate an ability of the chosen source (which was Kithkin). As such I should have been able to transform Brigid, Clachan's Heart.
2 votes -
Wrong rewards
Received 3 Edge of Eternities boosters instead of Lorwyn Eclipsed boosters when reaching the 4th level of Mastery Pass
3 votes -
MWM Jump In unplayable deck
I picked pack 1 elementals, pack 2 vivid, now I have an unplayable mess with 4 plains and no white spells that struggles to cast anything because of the heavy color requirements with such bad mana. It has 1 dual land, and that's it. 4 "colorless" plains in a 17 land deck. Please let us change the manabase of jump in decks or at least be mindful of this when building your halfdecks. Or just don't offer multicolored packs if the mana is not going to work.
Image attachment doesn't work so: https://www.reddit.com/r/MagicArena/s/BXr0FHQ0gK
3 votes -
Dawnhand dissident + Soul cauldron
According to the card's text dawnhand dissident should allow you to cast any creature you exiled with it.
If you give it scavenging ooze's exile effect via agatha's soul cauldron and exile creatures it doesn't work despite it should given the card's wording. It was the dissident who exiled that creature even if it's scavenging ooze's ability2 votes -
Maralen, Fae Ascendent Arena Bug
Maralen is not letting you cast a spell each turn, only the turn it comes into play. No way to cast the exiled spells on following turns.
2 votes -
Sparky
Just get rid of sparky. It's not a hard app to use. My 5 year old figured it out. Sparky is annoying and there is no way to shut off her voice yelling at me every time I open the app or leave a game. I'll try and log in once a week until she's gone.
3 votes -
Midweek Magic Individual Card Rewards Not Legal in Alchemy
The Midweek Magic win ICRs should be alchemy-legal, but we are receiving cards that rotated out of alchemy when EOE released.
10 votes -
4 votes
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lorwyn
Lorwyn Jump in „elves blight“ deck gives you 4 mountain lands, but you don‘t have any mountain spells (creatures, instants, sorcerys etc.) in the deck.
its almost impossible to win with 4 wrong mana
3 votes -
Mox Diamond
As soon as I played Mox Diamond it caused me to be unable to interact properly with the client for a few seconds, before the game then crashed.
2 votes -
Maralen Fae Ascendant "Once Each Turn" effect
Maralen, Fae Ascendant's effect states "Once each turn" you can cast a spell exiled with her effect if its cmc is equal or lower than the total amount of elves and fairies you have on the battlefield. NOT "Once each of YOUR turns" EACH. TURN. Opponents included. Meaning, if I exile an instant or flash spell I can cast that during my opponent's turn, however right now that is not the case on arena. Fix it, please.
2 votes -
Morcant blight not triggering Lasting Tarfire
Used Hovel Hurler's ability on a Gutsplitter Gang. Opponent had a Morcant on the field and flashed in the 4/2 reach elf. Morcant triggered, and I put the counter on my Gutsplitter Gang. At the end of the turn, my Lasting Tarfire did not trigger, though I put a counter on a creature.
2 votes -
jump in wrong basics
Jump in is handing out wrong basics. I cant cast any spells with these
3 votes -
Store Error
Store Error - Unknown Error
Attempting to purchase the $49.99 Lorwyn bundle and I get Store Error = Unknown Error
There are only 7 hours remaining to make this purchase.2 votes
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