MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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824 results found
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Bug: Cards in game not appearing
During a standard ranked game (Bo3) on PC my oppenet had a card in hand that didn't show up on my screen, did not show a casting animation or appear on teh stack, appear on the batlefield after, and did not go through combat before dmaging my planesawalker. I did kill it with a boardwipe, but it never appeared on my screen except as a gap where other cards in hand were or other creatures on the battlefield were not. In game 3, my hand had an absent card, mulligaining did not fix this. One card (fabled passage, far left…
1 vote -
hacking opponent
It seems from reading many different discussions that players and my self are experiencing land issues. What i mean by this is i can not get land to draw from my library, or if i do get lands i get flooded with them. Either way the matches get ruined by terrible shuffle system. But i suspect its actually hackers rigging the matches. its only us that suffer with not lands but out opponents all get mana EVERY turn. Seems very suspicious to me. I played about 60 matches and yesterday and even though i was able to complete my daily…
2 votes -
Jump-in
I've had a problem with the Jump-In event for about a year now, and customer service hasn't been able to fix it. The event gets stuck on the theme selection screen, and when I choose the second package, it redirects me to the home screen. I play on both PC and Android, and I've reinstalled it several times on different devices, so it's not an installation issue.
2 votes -
Bug
The cards and the decks are black, there aren't ghaphics.
1 vote -
Replace "Decline" and "Take Action" with appropriate command names.
Get rid of "Take Action" when prompting actions, put specific actions in the big orange letters.
Example: When prompting to return to command zone, it's very easy to accidentally choose "take action" when you use an ability that would return them to play. You wouldn't make that decision in real life, why would you do it here?
If you play a card that says "when creature dies, return it to the battlefield.". Ideally, it shouldn't prompt you to return it to the command zone if you're the one that cast it. It makes zero sense that you would even accidentally…
2 votes -
Blighting creatures with +1/+1 Counters is broken
Blight against +1/+1 counters is broken. When blighting, a player is supposed to add -1/-1 counters. If the player selects a creature with -+1/+1 counters, the counters end up not existing, even though there should be both -1/-1 AND +1/+1.
This causes headaches if you go to proliferate the -1/-1 counter, because it suddenly doesn't' exist.
This extends all the way to ANY interaction which adds or removes -1/-1 counters.
2 votes -
Infinte loop when creating a token of Three Blind Mice when no other tokens are controlled by the user and the user has Doubling Season
When the user controls Doubling Season and no tokens and then creates - with whatever method - a token copy of Three Blind Mice the second lore counter (Create a token that's a copy of target token you control.) resolves before the first lore counter (Create a 1/1 white Mouse creature token.) Since the only token(s) that the user controls are token versions of Three Blind Mice this causes an endless loop of creating more and more tokens of Three Blind Mice. This will, eventually, cause a draw because there is no user interaction possible other than selecting which…
2 votes -
Constant Game Crashing
I was beyond excited to try this game as my friend has gotten me into magic. However I’m having constant issues. I’m playing on iOS device with the latest update for iOS and the game itself. Soon after completing the tutorial the game kicked me to my Home Screen and once I loaded back up the game just sat in the loading screen. I let it sit for 15-20 minutes and it just continued to sit at the first loading screen when launching the game. After doing some research I decided to delete the game and reinstall. Once doing that…
1 vote -
Retrofitter foundry auto-selected incorrect mode
Was attempting to activate retrofitter foundry for the “sacrifice a servo make a thopter mode” and it auto-selected the untap mode, even when the retrofitter was already untapped
2 votes -
The new tutorial is too dense
The new tutorial (including draft and brawl) is super heavy to follow.
I have to play 60 games just to reach simple standard game with my cards.
Imagine new players, they just be overwhelmed and discouraged. Not user friendly and even less gamer-friendly.
Prefere definitvely the old format with mono-color decks intro and connect 7 days to unlock the 15 decks.
1 vote -
Artisan's talent and Stormcaser's Talent banned from Standart
Artisan's talent and Stormcaser's Talent banned from Standart along with all other Talents - due particular two allow very adventage over other decks.
1 vote -
Player xXSkyAssassin Bugged
I played a round 10 mins ago with this gentlemen. He dropped a series of cards that I believe needs to get looked at. Granted, its a badass Deck, but watch as he climbs over 400-500 health, my game literally started to crash. Minion spam, health spam, endlessly until my computer couldn't compute. He won fair in square, but I would of loved to have seen if i was going to pull Damnation next turn to clear the board. Never made it that far. Please take a look at this. My account with show you that all I play…
2 votes -
Das balancing ist absoluter Mist.
Was stimmt nicht mit MTG Arena??? Ich habe mit den Decks die ich immer gespielt habe in knapp 40 Spielen, vielleicht 3 Spiele gewonnen. Die Balance ist absolut unterirdisch und man spielt gefühlt nur gegen 3 Decks. Anfänger denen ich das Spiel ans Herz gelegt habe, sind total überfordert, schon mit dem Tutorial. Für zero Progress mache ich das nicht mehr mit. Vielen Dank für schöne Jahre, aber unter den Umständen ist das Spiel für mich gestorben.
LG Christopher
1 vote -
Cards to Add to MTGA
To whom it may concern,
Currently on Arena, some modern decks are craftable and playable, with the option to test them in challenges against friends. Others are missing a card or two, sometimes cards that are in the arena but just aren't allowed to be collected.This message is an attempt to have those cards added/get an update on when they will be added, as it is incredibly helpful for testing the format. Below is the list of cards I am inquiring about. Thank you for your assistance!
Cards that are on Arena but not able to be…
1 vote -
Stressful time pressure - Proposed solution: Choose a difficulty level that sets the time limits...
Hello dear Arena team,
one of my personal wishes for 2026... ;-)
The time limits in the matches are much too short, especially for beginners. On the other hand, most experienced players prefer a fast game.
This could easily be solved by choosing a personal difficulty level: the settings should allow players to choose whether they want to be classified as a “beginner,” “hobby player,” “pro,” or “master.” Depending on the choice, the time slots available should be set accordingly:
Beginner: time window x 4
Hobby: time window x 2
Pro: time window x 1
Master: time window x 1/2…
1 vote -
Mystical Tutor Bug
Last night I had a strange occurrence in an Arena Powered Cube game.
During the end step of my opponent's 2nd turn, I resolved a Mystical Tutor and put Time Walk on top of my deck. When my 3rd turn started, the Time Walk went to the graveyard and I drew a new card, despite neither player having done anything. I've outlined the steps of what occurred below in Reproduction Steps.
My T1: Land, pass.
Opp T1: Land, pass.
My T2: Land, pass. (holding up Mystical Tutor).
Opp T2: Land, pass. During end step, I cast Mystical Tutor, and…2 votes -
Painful Quandary - Bug
There seem to be a bug with the painful quandry card in which if the card gets fired off first on a stack of effects it doesn’t resolve. I believe it’s linked to the new avatar cards and my guess is there’s a small conflict resolve error that needs to be adjusted. I was playing against someone with a shrine based deck and they would lay spells and it would trigger but their life wouldn’t go down. I didn’t think to grab a video until after because I was playing on my phone, but should’ve easy to recreate: painful quandary…
2 votes -
Continuously crashing
The game keeps crashing and it has been for about 3 days now.. its crashed while I was building decks, playing games, and the crashing even ruined a draft I paid for and made me waste a draft which has left me quite frustrated.
1 vote -
Historic Brawl does not appear in Play > Find Match on my account.
I have:
Completed all five Color Challenges (all show completed with green ticks)
Played Jump In
Played Standard Play and Alchemy Play
Restarted and logged out/in multiple times
Standard Brawl is available, but Historic Brawl never appears.
This appears to be an account unlock bug rather than a gameplay issue.
2 votes -
Glicko-2
There are 3 key features to MMR:
-Rating (skill level)
-Rating Deviation (confidence in rating)
-Volatility (consistency)I am rather good at magic, i played a lot. Rating would be high.
I have been playing MTGA a lot. Deviation would be low.
I make a lot of custom decks. Volatility is high.I would like to complain about my MMR. It doesn't move fast enough for my new decks. Not only is deviation not moving my MMR, the system updates in 24 hours to a week. Volatility is not high enough for my playstyle.
The only way i…
1 vote
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