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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1945 results found

  1. Copies of Badgermole Cub Crash the Game in a Draw

    1. Give us the steps to reproduce the bug
    • make man copies of the badgermole usually 10 does it i think then tap a land that was earthebend'ed for mana
    1. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
    • PC, MAC does not matter both have done it
    1. Enter the actual results you’re experiencing

    ends in a draw with "please take a different action or the game will end in a draw"

    1. Enter the expected results of the feature

    Mana should be added when you tap a land for mana without crashing the game into a draw

    1. Add any…
    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Add Planar Standard format to Arena

    Planar standard is a fan format comprising of Foundations plus the in-universe sets from the last two years. It provides a welcome relief to those who would rather opt out of Universes Beyond. This format would be a great addition to MTG Arena. More details can be found here:

    https://www.reddit.com/r/mtg/comments/1oe0x3c/type_2_becomes_planar_standard/

    17 votes

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  3. Screen Locks, cant even concede the game.

    Since the most recent update, I've had this happen 4 or 5 times, 3 times today alone (2/25/26). It has happened when casting a spell, when a different trigger activated, and when most recently when my opponent attacked me. It's bad enough I have to deal with what certainly seems like the worst RnG possible when it comes to drawing or not drawing lands during a match. With that and now the constant technical issues since the Lorwyn Eclipsed set release, my win rate has plummeted.

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. 250 card deck and a turn 6 win - what a joke this game has become

    What a joke - They really dont care if they know that everyone knows this game is fixed. How can a >.005% chance game ever come to fruition?

    a 250 card deck pulls a perfect 6 turn win - each and every card had to be perfectly cast on the exact turn needed with a 4 color blend to win on turn 6

    What a complete joke - But no one cares because it seems that there are enough people with money that just keep spending - America has really turned a corner on stupidity, and ran full tilt into…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Have a deck that is traditional historic format and when I go to change the format in the dropdown menu, it hides behind other UI

    Have a deck that is traditional historic format and when I go to change the format in the dropdown menu, it hides behind other UI

    6 votes

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  6. NETWORK ERROR unable to join event

    Whenever I try to play a game it gives me an error saying network error unable to join event. I can't even play the game. Internet says there's nothing wrong. I've repaired game files like I do every single day now. It's just some other garbage that's wrong with the game

    21 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  7. The opponent stacked a massive number of triggers. Their turn timer ran out before the stack finished resolving, but the system incorrectly

    The opponent stacked a massive number of triggers. Their turn timer ran out before the stack finished resolving, but the system incorrectly flagged ME for timing out and handed me a loss

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Game unplayable on Android since last update (Tuesday FEB 24)

    Numerous game actions (i.e. death of a creature, selection on a modal spell, creation of tokens etc) lead to game freezing and no possible action on any button/object, without warning (so you realize it when it's already stalled for 10-20 secs). Need to restart client each time, leading to additional waiting time (30 - 120 secs) and game losses. Game is largely unplayable due to this issue, which happens multiple times in a single game. Restoring files etc doesn't work.

    17 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Game freezing

    Game freezing as soon as I enter a match.

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. There is a "Conexion to the server problem"

    There is a "Conexion to the server problem" that keep happening. Stops games and doesn't let me continue until I close it and re open just to happen again. I already reinstalled the game and "repare" th files. Don'r know what's going on

    3 votes

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  11. Clue token sacrifice crashe game

    On my iPad, when I play Arena MTG. When and opponent sacrifice a clue token, my timer runs out. I can still use the text speech, and click on other stuff, but nothing happens that register that I have resolved my opponent sacrificing the clue token. I cannot play anymore and automatically loses

    Version:
    2026.57.0.4042.1241037

    21 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Token sacrifice crashing the game

    Everytime a token is destroyed or sacrificed, my game freezes and Ican't keep on playing. Even conceding doesn't seem to work

    17 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. I need a refund

    The game does not work. I have payed 1500 gems for an Avatar Premium Draft that i can not play, and now the event have even been taken down. Give me back my gems.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Game freezing

    Since a few days, I often experience Arena freezing mid-game (Android Phone). This happens once every 3-5 matches at random times. Usually I manahe to restart the game in time to rejoin the match, but just now it did not work and I was awarded a loss. This is quite frustrating as it was in a premier draft event that I paid for.

    14 votes

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    1 comment  ·  Events  ·  Admin →
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  15. Non mi dai i premi quando vinco le partite o se esegue le missioni rimango sempre a 0

    Non mi da le ricompense quando vinco le partite o se faccio le missioni rimane sempre a 0 il contatore

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  16. Unable to challenge with a companion

    I am unable to play games against friends during challenge matches with a companion in the companion zone. It gets stuck on the loading screen. I do friendly challenges a lot and this is something that’s happened in this specific situation for the last 2 weeks at least

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. MTG Arena on Desktop not loading opponents

    Whenever attempting to play in Standard, matching with an opponent was previously taking forever. Now when matched, the cards fail to load and you cannot concede the match to leave. Card numbers load as 999. After waiting a couple of minutes and failing to load the decks, the timer counts down for the player.

    1. Steps to reproduce: attempt to play a standard casual match, best of 1
    2. This is on a PC
    3. Match takes forever to find opponent and then fails to load the deck
    4. Should pop up hand for game to play or mulligan
    5. I've attached the log file…
    16 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Issues starting matches

    Choose to Play
    You may be stuck in waiting for opponent for a while, so long you may be offered to cancel. If you do wait until you connect, the game will not show you your hand, and is waiting for the opponent. A timer begins for the opponent and runs all the way down. It does not time out the opponent. If you hit concede at this point nothing happens. Restarting the computer, and reinstalling mtga does not help.

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. quest not advancing

    i have a quest today to play red and white spells. I can play as many as i want, the quest doesn´t advance.

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Game Freeze

    Android

    During matches the game "freezes". You are still able to interact with the cards to pull up the detailed view, look at graveyards, hands, send and receive emotes, etc. The timer will still run down but the game will not resolve anything. This usually happens during the damage step but does happen otherwise. Even if the timer for either player runs out the game won't even make a player concede.

    19 votes

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    3 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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