MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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174 results found
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Jump In cards not appearing in collection after use in matches
Cards that I played with in Jump In are not appearing in my collection, nor appearing when searched for crafting. Namely I picked several packs focusing on getting the master firebender Zuko twice, Airbender Aang (mythic white) and Katara (water ending 6 version} and don't have any of them. Nor Iroh Dragon of the West. There are also smaller cards missing despite having played with them in the jump in event.
6 votes -
Dragon's Approach
I am building a 'Dragon's Approach' brawl deck, and the error "too many of a single card" came up. Dragons approach is one of the cards that allows "a deck can have any number of" cards, but the system wasnt recognizing it.
2 votes -
Abzan Monument and Dragonbroods Relic won’t activate during Tarkir Dragon Quick Draft game.
I had enough mana and all the necessary land types but my cards wouldn’t activate at all throughout my turns. So I lost the game eventually because I couldn’t generate powerful creature tokens. The cards were Abzan Monument and Dragonbroods’ Relic. I’d like refund for my Quick Draft game. See photos.
1 vote -
Report a bug
Apparently you don't need to pay mana for dragon spells.
4 turns in my opponent can cast 7 mana worth of spells.
1 vote -
Shuffling
As had been described, the shuffling engine struggles with dealing different card types, against statistical averages. It means that landfall decks suffer compared to other types.
4 votes -
Casting Dragonologist does not let me select a card
After casting Dragonologist in draft, I was not presented with the "select card" option at all. There was no option to move to the next phase so I had to let the turn timer expire. I had both an Instant and a Dragon Creature in the top 6 cards of my library.
3 votes -
surgical exrtaction cast interrupted
Playing against oops all spells i was unable to cast surgical neither for phyrexian or normal mana, Shortly after i chose my target, the spell was canceled; happend thrice before my time ran out. Is this a common occurrence? i've never encountered that bug before.
1 vote -
Maelstrom Omen Instant didn't provide counter option
Had Maelstrom of the Spirit Dragon out (provides 1 mana of any colour for Dragons or Omens) and had Runescale Stormbrood in my hand. I had mana available. Opponent casted a 4 mana spell, which I should have been able to counter, and went without providing an Instant cast resolve step.
2 votes -
Tarkir mythical
The mythical card reward from tarkir dragonstorm battle pass nr 69 i got a rare from thunderjunction (it was a dragon though) instead of a mythical card.
1 vote -
Server Connection Issue
I was casting Shivan Devastator, when the connecting to server screen popped up right before I could select a value for X. Once the server reconnected, the Shivan Devestator remained suspended as shown in the attached screenshot. Previously I had cast a Time Warp I had gotten from Key to the Archive, after attacking with my Ancient Copper Dragon so I could get the treasure tokens to cast the aforementioned spells. Had there not been a server issue, I would have won the game right there, as the Time Warp would have allowed me to attack again. Instead, I almost…
11 votes -
Volos not copying shape shifters
The interaction between volos, Guide to Monsters copying shapeshifters that don't stay shapeshifters on the board as in Phyrexian Metamorph is not working.
It feels like the game is still seeing the shapeshifters to have the shapshifter creature type even after they have changed their creature type to the copied creature.
1 vote -
Talions Messenger Triggering Incorrectly
Talions Messenger incorrectly triggered to the Dragon Whelp (see picture) resulting in the effects being applied even though the Dragon Whelp was not the declared mana cost. Is this a common bug or could it be an opponent-side 'mod'? I have seen many different opponents clearly playing outside of the game rules but this triggering effect has been a new one so I suspect it's only a bug. Any one else have my experiences with this card triggering incorrectly against them?
1 vote -
K'rrik Bugs
- Unable to cast Sacrifice when onlu K'rrik is in play and no open mana.
- K'rrik in play, 3 Swamps and Phyrexian Tower in play and unable to cast Sheoldred the Apocalypse.
- Uanble to pay just life for mana pips w/ open mana.
- Convoke doesn't work properly when casting Hoarding Broodlord w/ K'rrik in play.
Sad that i can's play K'rrik the way I play tabletop.
2 votes -
illegal cards in standard bo1
i do standard bo1 (atm platinum level 3) both pc and phone .
always i found players with illegal cards for that format, most of the are of set "phyrexia all will be one" like phyrexian arena, while i am sure to playing standard.
cheat or bug?1 vote -
Card Styles working for conjures too
It would be nice if the card styles I have saved as my favorite showed up for my conjures like Dragonweave Tapestry or drafts like Dragon Typhoon.
1 vote -
Breaching Dragonstorm/Osseous Exhale
I played Breaching Dragonstorm, the card revealed was Osseous Exhale, and Arena would not let me play it. I do not see any reason why I should not have been able to do so - the card's mana value is below 8 and the option to behold a dragon is a "may" ability not an alternate casting cost that wold make it uncastable for it's mana value. This was in a 1500 gem premier draft event.
5 votes -
Cube Draft pick duplication
During the Powered Cube Draft, my first pick of the draft was a Wheel of Fortune, however when the second pick came, it changed to a Goldspan Dragon in my picks. I know I didn't just accidentally pick the wrong card because that second pack HAD a Goldspan Dragon in it. My only guess is that the client replaced my pick with a card from the next pack that was the same color. Very disappointing.
1 vote -
Set Completionist II Bug
I am trying to complete the set completion 2 achievement (4x of every card) and I decided to do it with the set phyrexia all will be one.
It says I have the set complete but it isn’t giving me credit it for the achievement. I have a feeling that it involves the new change to how duplicate cards was changed in last patch and it’s affecting the card phyrexian obliterator.
4 votes -
Disconnected from game, not reconnected, loaded into a new game, new opponent, Awarded game loss for game I was disconnected from
Disconnected from game in Tarkir Dragon Storm quick draft, not reconnected, loaded into a new game, new opponent, awarded game loss for game I was disconnected from. Occurred at approximately 9.16 am UK time when trying to resolve "Salt Road Skirmish".
On PC. Windows up to date.
Data log for the session attached.
Can I get reimbursed for this event please?
Thank you.3 votes -
Gold Pack Progression dont work.
I have 6/10 on gold pack's to get a new gold pack and i dont gett eny progression to get a new pack.
I did buy 10 takir dragenstorm, 13 phyrexian and 6 zendikar rising and im stil missing only 4 pack to get a gold pack now.
What is wrong i dot know.1 vote
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