MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
3293 results found
-
Fabled Passage
Fabled Passage causes game to crash, whether me or an opponent would activate it. Also, after loading back into the game, the game prevents you from blocking in combat if you return back to the game during the opponent's combat step.
4 votes -
Ramos, dragon engine does not combo with leyline of the guildpact
Ramos, dragon engine does not combo with leyline of the guildpact and also does not recognize color identity of cards with activated abilities that contain more colors than the mana cost. Just built a deck around Ramos and it will not recognize the synergy I’ve built in
2 votes -
Card Effect or Translation incorrect
Hello, first of all, what a nightmare it is to even send you a request! Could you please not waste a damn half hour on forum suggestions I couldn't Nix about, without even giving me the option to contact the communications department directly? I general try to be polite, but this kind of behavior doesn't warrant it!
My problem: I'm playing an Elemental deck with Cinderhaven and Eirdü. I have Retired Courts and Eclipsed Kingdoms lands, as well as Flameweavers in play. However, my upkeep went through immediately without giving me time to pay the costs to return Cinderhaven or Eirdü, even though logically I should be able to, since it's specified on these lands that you can pay for abilities from that type of source. And this invalidates the entire deck if the bug persists. Sincerely, François. And please make an effort to improve customer support accessibility…
Hello, first of all, what a nightmare it is to even send you a request! Could you please not waste a damn half hour on forum suggestions I couldn't Nix about, without even giving me the option to contact the communications department directly? I general try to be polite, but this kind of behavior doesn't warrant it!
My problem: I'm playing an Elemental deck with Cinderhaven and Eirdü. I have Retired Courts and Eclipsed Kingdoms lands, as well as Flameweavers in play. However, my upkeep went through immediately without giving me time to pay the costs to return Cinderhaven or…
2 votes -
Bug Error Draft
In a draft game, I exiled the planeswalker "Vivien Reid" with an "Imprisoned in the Moon" enchantment, and my opponent later sacrificed their "Cathar Commando" to bring her back.
Why does "Vivien Reid" return with 8 loyalty counters? Shouldn't the number of counters be reset, and she should re-enter the battlefield with the original 5?
I don't know if it's a bug because my opponent went AFK and I won the game right after (it was practically a guaranteed loss for me, so I got lucky), or if it was a hacker who, when exposed, closed the game.1 vote -
Couldn’t discard when prompted
I couldn’t discard when I had to. The prompt wouldn’t light up so I had to throw the game when my deck finally does the thing. Not counting the endless amount of times the game just stops and I have to close the app. Reopen fast enough to not skip my turn. Horribly optimized at the moment.
2 votes -
Stack sizes in the way of my clicking...
I am doing dumb deck testing with Sparky. I put Moonlit Meditation (enchantment, Make tokens of this things I attach to) on Black Mage's Rod (Artifact, Makes a Token then attach the artifact when it comes into play). I have an Anointed Procession in play (enchantment, token doubler). I attacked with Rabble Rousing in play, (enchantment, for each attacker, create a 1/1 token) Creating 30 1/1 tokens, Moonlit Meditation activates, YES. 30 RODS in play, each rod is now making 2 tokens and asking me to pick one of the 2 tokens to attack the artifact on.
This was unexpected and a little funny until it was not. THE SIZE OF THE STACK AND THE PLACEMENT OF THE UNITS MADE FOR A NO CLICK SITUATION.
Sharing is Caring.
I am doing dumb deck testing with Sparky. I put Moonlit Meditation (enchantment, Make tokens of this things I attach to) on Black Mage's Rod (Artifact, Makes a Token then attach the artifact when it comes into play). I have an Anointed Procession in play (enchantment, token doubler). I attacked with Rabble Rousing in play, (enchantment, for each attacker, create a 1/1 token) Creating 30 1/1 tokens, Moonlit Meditation activates, YES. 30 RODS in play, each rod is now making 2 tokens and asking me to pick one of the 2 tokens to attack the artifact on.
This was unexpected…
1 vote -
how about y'all fix the shuffler
worst shuffler ever, not sure your company has the capacities to address this as i've dealt with this issue since the beginning of gameplay. otherwise, id say this is in my top %
2 votes -
Lottery type draws
Playing Arena. I have 29 lands out of 74 cards in my deck. I had 10 lands out of my first 13 draws which includes a land scry. Only 3 playable cards! I've used AI to do the math. That's 1 in a 530 chance or 0.19% chance! That's impossible with how many times I've seen this happen. It's disgusting how you manipulate the algorithm in code to make players want to question their own deck!
2 votes -
Connection
Arena loses.connection during games while phone is connected through wifi (it doesn't disconnect while connected through mobile data). It's been like that for the last couple of months. Pls fix it: I always have to restart the client and end up timing out
2 votes -
Fix Matchmaking
Please fix matchmaking in limited events. I literally as a Platinum 4 just played a Diamond player into a mythic top 92% in a limited event. This is a blatant mismatch that cost me an event. The rank up into diamond i could let slide but there is no reason i should be matchmaking against mythics at Plat 4
2 votes -
Autotap (unnecessarily) killing caster after Channel
(Sorry, it's another Autotap request. There appears to be a similar one in nature, re: Talismans killing the caster instead of Autotop using other mana sources. :)
1 -- Cast Channel. Cast Kozilek's Command down to 1 life choosing Eldrazi Spawns as one of the mode. Cast any (colorless) spell with cost >= life total.
2 -- Mac (but it's probably on all clients)
3 -- Autotap prioritizes the Channel mana -- killing you on cast! -- instead of using other sources like the Eldrazi spawns. (I suspect Channel mana might also be prioritized over e.g. mana-rock mana, but I haven't validated).
[alternatively] It is very hard / slow to "manually" pay costs with Eldrazi spawns. I routinely time out trying to click them one by one. (The animation for a spawn disappearing takes a significant time, during which time all clicks on other spawns are ignored.)
4 -- Autotap never prioritizes killing the caster.
[alternatively] Make it faster to pay for mana with Eldrazi spawns. Allow repeated clicks/taps on spawns during the animation of a previous spawn.
5 -- N/A
6 -- Manually clicking my other mana sources (Eldrazi spawns) very slowly.
(Sorry, it's another Autotap request. There appears to be a similar one in nature, re: Talismans killing the caster instead of Autotop using other mana sources. :)
1 -- Cast Channel. Cast Kozilek's Command down to 1 life choosing Eldrazi Spawns as one of the mode. Cast any (colorless) spell with cost >= life total.
2 -- Mac (but it's probably on all clients)
3 -- Autotap prioritizes the Channel mana -- killing you on cast! -- instead of using other sources like the Eldrazi spawns. (I suspect Channel mana might also be prioritized over e.g. mana-rock mana, but I…
2 votes -
Cracking Treasures is so slow it's broken
This has changed several times over the course of Arena, but has been broken again a few releases ago: When you use Treasures to cast a spell, each treasure is cracked individually, with its own animation. This slows down gameplay and actually eats into a player's timers. It should be as fast to ***** treasures to pay for a spell or effect as it is to tap land or artifacts. I have actually LOST games due to this effect eating into my timers.
2 votes -
Restless Reef
I activated the land and attacked. On attack, it did not allow me to target the opponent, and instead, it auto targeted myself to mill the cards.
1 vote -
The game dont freeze but dont go to next step in combat
No more than the title, on android
4 votes -
Card name, type, and creature power not showing correctly
After the latest update, the font for the card name, type, and create power/toughness seems to be missing. Can't create a deck or play properly if you can't see the cards.
2 votes -
Important card and game data broken/missing after last update
Since the last update, to get ready for Teenage Mutant Ninja Turtles, Arena on Android is practically unplayable as important game data is blocked out, like players life totals, and card power and toughness. Card names are even replaced with nonsense characters.
I'm a daily player and now Arena is unplayable... Please fix this? I am grinding coins for the TNMT release but if this is how Arena is, it's unplayable and I will have to miss out. I see someone on iOS has the same issue... Does nobody really play this game for this bug to just be left out there for days with no emergency update? Is it really just a few streamers on Twitch? Playing on PC?
Since the last update, to get ready for Teenage Mutant Ninja Turtles, Arena on Android is practically unplayable as important game data is blocked out, like players life totals, and card power and toughness. Card names are even replaced with nonsense characters.
I'm a daily player and now Arena is unplayable... Please fix this? I am grinding coins for the TNMT release but if this is how Arena is, it's unplayable and I will have to miss out. I see someone on iOS has the same issue... Does nobody really play this game for this bug to just be left…
3 votes -
Death Touch not triggering
When i have creatures with death touch, and someone who made lands turn into creatures swung at me, i blocked with those death touch creatures, and their lands did not die. There was no indestructible. It is a glaring bug that cost me a game and will continue to do so until fixed.
3 votes -
I had a creature with hexproof get targeted!
I was playing in standard brawl. I had my commander out and casted snakeskin veil. It resolves and then they casted nowhere to run and they were still able to target my creature while it had the hexproof sigil on the creature! the spell had resolved and my creature was still targeted!
2 votes -
fix the shuffler and other bugs
Any hope of you guys fixing anything? Last 23 games had to mulligan no less then twice, and still get mana screwed or flooded, And i keep getting new players to join up but between the shuffler and other bugs they don't stay. So far the count is upto 16 players you have driven off, the last one saw a deck concept they thought looked cool spent all their wildcards to build it only to discover that the vanille/fand l'cie combo doesn't work so they quit. MTG was made by epic game play, this power creep/speed seck **** will only work for so long as games are getting boring and last time the devs did this they almost killed the game. You should maybe focus on player retention and less about recruitment especially when you tone down they powercreep ( which you will have to do eventually ) alot of them will leave and you have already lost alot of the die hards that would have stayed upon the correction. Hopefully you have enough players left when the purge happens or just run it into the ground =. You do realize that powercreep only ends one way, you will have to make a land that auto wins when played. Make MTG great again and bring back great game play, which means games that last more then 4-5 turns as short games are borig and players will leave because of it, and the ones that stay are only there fo the easy wins which you will have to split between them but they will lave because of that. And you guys do know that most people think you have the worst customer service on the entire internet.
Any hope of you guys fixing anything? Last 23 games had to mulligan no less then twice, and still get mana screwed or flooded, And i keep getting new players to join up but between the shuffler and other bugs they don't stay. So far the count is upto 16 players you have driven off, the last one saw a deck concept they thought looked cool spent all their wildcards to build it only to discover that the vanille/fand l'cie combo doesn't work so they quit. MTG was made by epic game play, this power creep/speed seck **** will only…
3 votes -
Client Crash when 'Suggest Lands'. OS: Mac
As it sounds. In powered cube draft deckbuilding. (all i ever play on this platform). Bug happened repeatedly on same action: suggest lands.
3 votes
.png){kind=link}
.png){kind=link}
.png){kind=link}
- Don't see your idea?