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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2486 results found

  1. "Naktamun in neuem Glanz (Y25) 2" bugged

    Good morning,

    Bug report:

    The card
    “Naktamun in New Splendor (Y25) 2” (?)
    (german: "Naktamun in neuem Glanz (Y25) 2")
    appears to be bugged...

    Level 2:
    The search for the card in the library cannot be initiated.
    Ideally, a button should appear here that allows activation.
    But the procedure described in the pop-up also does not work:
    No card can be drawn from the library to the hand. Neither directly from the deck nor by double-clicking on the library. The latter only shows the backs of the cards and does not allow selection.

    Level 1:
    It would be helpful…

    1 vote

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  2. Ennemy gain life instead of loose it

    last match on quick draft EOE, ennemy has 2 life remainning, wrap from graveyard timeline culler for 1 black mana and 2 life. Ennemy gain 2 life.

    Also draw half of my mana from my deck (half blue, half black) only black mana came out.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Deck builder Sideboard cant count.

    In deckbuilder, if sideboard has 8 or more cards the client will not save the deck and reports that “a deck can not gave more than 15 cards in the sideboard”. There were 8.
    I tried with other cards and other sideboard sizes. 7 or less is fine. 8-15 is bugged to automatically think its more than 15.
    I saved the deck with a small sideboard then reopened the deck and still encountered the bug.

    13 votes

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  4. Torgal as commander does not working properly when returned to hand

    I got my commander returned to hand. The game passed priority to attack and after that ended turn. I had 3 Mana available. Next turn I could cast it for two Mana. It looks like the check was for 4 Mana as a t would be increased if it would be returned to commander zone.
    On yet next turn it passed priority when I had 3 Mana and another two Mana creature on hand. It looked like also checks for all other cards in my hand was increased by 2

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Can't Saddle before attack is declared

    I use Routeway Moose with Saddle 2 cost. However several times I have been unable to use the Saddle ability after playing a spell on my first main step (using all my mana, so can't cast more spells), and the game goes directly to the declare attackers phase where I can't anymore use the Saddle ability even though I have available creatures to Saddle (at sorcery speed). So I think it is a bug in the Saddle mechanic, where it does not query if I want to use it before attackers are declared. Please fix the bug!

    I…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. your game is now garbage. arena is rigged.

    making me draw terribly a dozen games in a row because i previously did well makes for a horrible customer experience. dont pretend your ai isnt doing it on purpose. 2 green mana, 4 white mana, 1 card in hand, costs 1 and white, cast a 4 mana spell, ai automatically taps all 4 white mana, no creatures or other cards have any abilities that require green, lose the game next turn that i would have otherwise won. 2 games back to back where i drew 8 of 1 color land and 0 of the other color.…

    5 votes

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  7. Torgal as commander does not working properly when returned to hand

    I got my commander returned to hand. The game passed priority to attack and after that ended turn. I had 3 Mana available. Next turn I could cast it for two Mana. It looks like the check was for 4 Mana as a t would be increased if it would be returned to commander zone.
    On yet next turn it passed priority when I had 3 Mana and another two Mana creature on hand. It looked like also checks for all other cards in my hand was increased by 2

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. CANNOT BUY GEMS

    I use a Macbook. I cannot buy gems as I get stuck on the loading screen every time I try. Is the client freezing or something else? I want to give you money but you will not fix this bug.

    8 votes

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    0 comments  ·  Store  ·  Admin →
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  9. BUG: Achievement "Death by Vanilla" doesn't work

    This deck satisfy the requirement, but doesn't give the achievement.

    Deck
    4 Aegis Turtle (FDN) 150
    1 Island (DMU) 267
    3 Essence Anchor (TDM) 44
    4 Yoked Ox (M20) 41
    5 Plains (FDN) 273
    4 Ageless Guardian (STX) 8
    4 High Alert (RNA) 182
    4 Huatli, the Sun's Heart (WAR) 230
    2 Sworn Guardian (ANB) 35
    1 Split Up (DSK) 32
    1 Day of Judgment (FDN) 140
    1 Dusk /// Dawn (AKR) 16
    1 Akroma's Memorial (M13) 200
    4 Doomskar (KHM) 9
    2 Raise the Past (FDN) 22
    1 Season of the Burrow (BLB) 29
    1 Eiganjo, Seat of the…

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  10. Mox

    Casting any Mox/0 mana card off Chandra, torch of Defiance costs 1 mana instead of costing 0 like they should in powered cube.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Enweb not working

    The enweb feature is not working on this card. I had enough mana and a tapped creature and it didn’t light up. This was during tournament play.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Cat Attack - Claus Out

    PC - When you cast the spell Claus Out sometimes is 2 or 3 or 4 or 5 mana and it is a five mana!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. bug: leyline of transformation and earthbending dont work together

    if i have leyline of transformation out and i earthbend a land, that creature land does not gaiin the required creature type of leyline of designation and is not is not listed as a creature type on the earthbended land. for example:
    leyline on the board making all creatures human when i earthbend a land it is not listed as human.
    thanks

    6 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  14. Deck type selector doesn't work anymore

    Deck type (format) selector became unusable starting from Jan, 6 update. How to reproduce:

    1. Go to "Decks"
    2. Select any existing deck and click on "Edit Deck" button
    3. Click on the mana curve symbols
    4. Click on the deck format at the left top corner (Standard/Historic and etc)

    The menu with deck format is shown under other elements and you cannot click on any entry to change the deck format.

    8 votes

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  15. Bug

    This is the third time I haven't gotten the 500xp for completing my quest. It happened twice last week and again today. What should I do. PC

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  16. bug

    dans draft majeur aux portes des éternités lors du tour de l'adversaire je n'ai pas pu utiliser la capacité activé de sécurité du port stellaire et je n'ai pas pu non plus bloquer les attaquants résultant à ma défaite

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Collection Count of Foundations is bugged.

    Please reimburse players with rare and mythic wildcards due to the bug in your code. I have been opening regular packs, mythic packs, and golden packs of Foundations and instead of getting cards I am yet lacking from the set I am getting gems. It makes me wish I wouldn't have bought gems this week to get more packs. I feel like I have been scammed.

    4 votes

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  18. Card style

    I recently purchased the card style for "Mazemind Tome "at the store, but it is not being applied. Since I used gems to make the purchase, if you do not intend to fix this bug, I would like an immediate refund.

    8 votes

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  19. Bug - Can't play since just before 5:00 PM EST

    Since my draft failed around 17:00 EST, I have not been able to have a match.
    The client freezes at the opponents hand selection, without showing me my card selections.
    This has happened 3 time since 16:45 pm, and add the draft that I lost my admission to.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. BUG - direct challenge

    side board menu is without cards.

    2 votes

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    Done  ·  1 comment  ·  Gameplay  ·  Admin →
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