MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2829 results found
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Unable to install/path bug
I have E and C drives on my computer. When I launch the installer, it asks for the installation language, but there are no other options. After selecting it, it immediately displays the error "invalid drive D" and closes.
1 vote -
Bug Report: Clicking store, packs, decks, and other things cause program to freeze or crash.
Using PC/Windows 10. When selecting store, packs, or decks, or attempting to play certain games, game either freezes with "waiting for the server" and frozen ring or blank screen, or game crashes.
30 votes -
Random shuffle is not random
The shuffle gives like cards way to often, there is no way in a 60 card deck that you should draw all 4 copies of a card in one game without trying. And you shouldn't draw 6 lands/creatures/instants in a row. if a 60 card deck is 1/3 each.
6 votes -
iPad: draft confirm pick button behind other ui elements
On iPad, in a draft I saw some broken UI elements:
Confirm pick was only shown if sideboard is open until a card was behind it
Confirm pick had card text in front of it when a card should have been behind. Button also had margins cut off
Player view (see who was at table) not working at all
Unable to scroll when deck view was on right instead of bottomRestarting client did not help. First seen after update today. Version: 2025.53.0.3450.1203862
4 votes -
Finding many cards with Deadly Cover-Up takes a long time
When I tried to find all the Hare Apparent in my opponent's deck with Deadly Cover-Up, it took me a minute or two to select all of them from their deck. This can happen with basic lands, or any other card that is allowed in unlimited numbers in a deck.
That seems unfair when turns are limited to 30 seconds. I don't enjoy tapping and scrolling 50+ times, particularly on mobile.
Please add a "find all" button to actions that can find all (or many) cards in a deck, graveyard, or hand.
1 vote -
Network Error
Network Error on both Mac and IOS system dated 31 Aug 2021 from Canada. Gme start but when trying start a match of any kind an error appears, like Network error or unable to resign event. tried both with wifi and 4g, internet is working just fine
38 votes -
Can't access to the game, after login it shows the error: Unable to get collection. Please try again later.
Can't access to the game, after login it shows the error: Unable to get collection. Please try again later. I'm on pc, same issue when trying to start the application with or without steam.
1 vote -
Red Aggro Decks
PLEASE do something against these red aggro decks. It's getting worse and worse. It's really not funny losing every second game in turn two. Theres is absolutely nothing you can do against those decks if you are not the player chosen to take the first turn. Ban those stupid cards from the game. I really start thinking about quitting to play the game.
12 votes -
network
Getting "Network Error: unable to Join Event. Please try again later."
Tried switching decks, closing MTGA multiple times, restarting my computer, and logging out and back in. Nothing is working
7 votes -
Side board issues
For some reason I can’t have more than 7 cards in my side board, and every time I try to put in any number between 8 and 15 cards in the side board, it says “decks cannot have more than 15 cards in the side deck.” It says this both for new decks and existing ones
13 votes -
More information, statistics, match history
It would be really great if I could display constructed match history (maybe even replay matches), see win rates of my decks, browse through draft deck history, some progress graphs etc. I would like to see all that directly in arena so I don't have to use some companion software or whatever. Also I am quite annoyed to check my Vault progress in Logs, it would be great to see the progress bar in Arena directly
27 votes -
Net Decking
I don't think it makes the game very fun in the long run when you see the EXACT same decks over and over again. I often face the same rotation of 2 to 3 decks over and over again. I understand this is because a meta will emerge in any competitive game, however it takes away a lot of the fun for people that enjoy building their own concepts and do fairly well in general but get sick of seeing the exact same mono red deck or Vivi deck over again. a nice solution to this, in my…
1 vote -
Auto-shuffler not working properly
Starting a game, I mulliganed down to 5 cards, so had to put 2 cards ON THE BOTTOM OF MY LIBRARY. On my second turn, I drew one of those cards, Zurgo & Ojutai, of which I only had one in the deck. This is proof the shuffler is not working as the game is intended, and instead makes you draw cards based on an algorithm. Fix the shuffler.
35 votes -
Authentication Failed For User
After I log onto to MTG Arena on a windows, I immediately receive a message saying "Authentication Failed for Aliensummer" (My username)
I've tried to restart the windows, and I can see it loading the card base data behind the window but I am unable to log on.
40 votes -
Mulligan smoothing does not properly account for 'X' CMC cards
I'm aware that Arena has a 'smoothing' algorithm designed to reduce the chance of mulligans by giving players a better chance to have a starting hand containing the nearest number of lands to their CMC, but I've noticed that this doesn't properly account for 'X' CMC cards.
I've been playing a simic ramp deck at my local game store for quite some time now and had been having no problems with starting hands (I'd mulligan in around half of the games I played, rarely more than once, but that seemed fairly normal), but when I replicated the deck on arena…
8 votes -
Alternate card styles
Is this issue being worked? I reported this 2 weeks ago.
The alternate card styles show in deck builder but not in matches.
To be clear, its only card styles that the artwork vis different from the original arts on the card. so the styles that have motion but are still the same. art appear to work.
28 votes -
No Card Styles during Draft deck builder - even the "apply card styles" button
Card Styles in my inventory won't apply during draft: styles don't show in list of cards and there is no "apply card styles" button that usually appears in the lower half of screen.
5 votes -
Match Making is horrible! It's totally unfair
I've been playing MTG arena since the BETA, and it's never been so bad in terms of match making.
I always play with aggro or monster-based decks and 90% of my games were against control or UR decks that are full of magic (which are totally counters).
I then created a deck that would be anti-magic, a DnT Historic Mono White deck and now I fall 80% of my games against aggro or monster-based decks.
I thought this problem was only in BO1 ranked matches so I tested in BO3 ranked matches, and the first three games…
7 votes -
How to defend against Screaming Nemesis (red deck) - remove this card
Hello
Please remove / ban Screaming Nemesis..
It creates a cant gain life thingie- which is impossible to remove. Else- add cards that can defend against it .
Ridiculous card if there is no defense.
Ban it. Or fix the situation.. thanks:)
3 votes -
Shuffler
Shuffler is BROKEN. 60 card deck 23 mana still 75% of my games my first 15 cards I get 11 mana, fix the shuffler already years people have been reporting it and the company refuses. Honestly may just be best to delete the game and go back to collecting the cards. At least the shuffling in real life games is more balanced than this hunk of garbage.
30 votes
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