MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9348 results found
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Freeze and crash of the general client user interface drafting on MAC
On April 10th, I was playing draft and the game starts to freeze and run very slow, finally the game kicked me of and make me loose my 3rd match finishing the draft, I certainly have good options to keep winning. My internet connections worked great all the time.
I'm running a mac running sequoia with 40gb of ram.
2 votes -
Sideboard for BO3 is not visible
I cannot see the sideboard for BO3 while building the deck.
It seems to be possible to add cards.
Also, I could see the sideboard as usual during the match.
The versions are as follows
2024.36.0.5576.106278426 votes -
Stack overflow bug?
Elf Ball going wide in a cross-plat friendly brawl, made 100 llanowar elves. Caused over 200 triggers. Game crashed out midway through even counting up the triggers on stack.
3 votes -
Fear of missing out French translation
Fear of Missing Out textbox in French says « mill » instead of « discard ».
3 votes -
Delney, Streetwise Lookout doesn’t double Enduring Innocence.
Delney, Streewise lookout states “if an ability of a creature you control with power 2 or less triggers, that ability triggers an additional time.” Enduring Innocence is a 2/1 Enchantment Creature. The effect of Enduring innocence is never doubled in game however.
3 votes -
hack
I was in a match right now with a player by the name of Zuzax. I cannot surelly confirm he did some kind of hack, but my game timed out and is not even connecting anymore. While was happening I've checked the alt+tab and reloaded some pages to check the connection, and was all fine.
I will keep trying to login and fix whatever is going on here but I would strongly suggest to watch this player out to confirm he is not doing anything wrong.
If he has way more than average wins against disconnected players this may strongly mean something.
I was in a match right now with a player by the name of Zuzax. I cannot surelly confirm he did some kind of hack, but my game timed out and is not even connecting anymore. While was happening I've checked the alt+tab and reloaded some pages to check the connection, and was all fine.
I will keep trying to login and fix whatever is going on here but I would strongly suggest to watch this player out to confirm he is not doing anything wrong.
If he has way more than average wins against disconnected players this may strongly…
1 vote -
Won't reconnect to game in progress
When disconnected on Android Google pixel 6 game won't reconnect to a game in progress. Very annoying give stability of service.
4 votes -
"Unable to get collection" error message
The infamous "unable to get collection" error message is back, which is preventing me from accessing the main menu.
I'm unable to connect to MTGA on both iOS 18.1 and macOS 15.1
The following troubleshooting steps haven't resolved the issue:
- Restarted MTGA app
- Logged out + back in to MTGA
- Tried macOS app + Epic Games Launcher
- Tried wifi and 5G connection
- Restarted PC + mobile
- Flushed DNS
6 votes -
Unable to target voice of victory
I was unable to target voice of victory on my turn. I can target any of the opponents other creatures, but not voice of victory.
2 votes -
Mana screwed game over game
How much mana does a person have to put in their deck to not draw only mana but also draw mana regular enough to play a competitive game!!! I’m sick and tired of losing game over game because all of the sudden I can’t draw any mana BUT if I add any more mana to my deck (making up half the deck), then all I draw is mana. This is a basic mechanic problem, why is this still going on! I constantly have to stop playing for periods and then come back to see if the gameplay has been fixed but nope. Thanks Wizards of the coast, I shan’t be buying your products for terribly inconsistent gameplay.
How much mana does a person have to put in their deck to not draw only mana but also draw mana regular enough to play a competitive game!!! I’m sick and tired of losing game over game because all of the sudden I can’t draw any mana BUT if I add any more mana to my deck (making up half the deck), then all I draw is mana. This is a basic mechanic problem, why is this still going on! I constantly have to stop playing for periods and then come back to see if the gameplay has been fixed…
3 votes -
BUG in ARENA DIRECT
I just got "lost" in Arena direct for 5000 Gems!!!!! approximately 35 USD!!!!!!!!! I had a good pool, was playing game no 3 (I was 1-1) and suddenly the game stopped like it was refreshing or some issue with the connection (internet was working fine). It logged back and I was out of the game so I immediately clicked play (I assumed I will be back in the game I was winning). Turned out I started a new game with different opponent. After a long battle I won. Got back to lobby and somehow I was 2-2!!!!!!!!!!!! I clicked claim thinking its the reward for quest and suddenly I am out of the game... with no gems. The same thing happened yesterday... when I had to win essentially 7 games... what is happening? It seems like if I was in 2 games in the same time - one that I was playing I won and the other I assume I lost... I would like to get my deck back with 2-1 (great pool) to play forther. How this could happen in a game where you effectively charge 35$ per game... (35$ = 5000 gems). Please give me back my game.
My nick is: Liryq#07065. The games happened between 2 pm - 2:39 (I took logs from after the game). Report bug link also does not work...'
Regards,
Tomasz Spyra
liryqqq@gmail.comI just got "lost" in Arena direct for 5000 Gems!!!!! approximately 35 USD!!!!!!!!! I had a good pool, was playing game no 3 (I was 1-1) and suddenly the game stopped like it was refreshing or some issue with the connection (internet was working fine). It logged back and I was out of the game so I immediately clicked play (I assumed I will be back in the game I was winning). Turned out I started a new game with different opponent. After a long battle I won. Got back to lobby and somehow I was 2-2!!!!!!!!!!!! I clicked claim…
2 votes -
Unfair practices in your game
I have noticed that when I am using certain game modes like single color, starter decks or especially jump in, making modifications to my deck I can use are suppressed. With jump in which I pay a fee for, I can edit the deck, but the changes are ignored in play. Yet the ones that play against me seem to be able to use whatever cards they want to. I limit how much I spend and do not enter other events often as I consider it like gambling which I avoid for obvious reasons. I play the free and lower cost events online as part of my daily mental stimulation efforts and I appreciate fantasy pets that are more like real ones and avoid paying for Mastery or store items unless I like what I see. I am asking for at least the jump deck changes to be something I can use in jump in or that the opponents be limited to the same as me. Otherwise, it is not fair.
I have noticed that when I am using certain game modes like single color, starter decks or especially jump in, making modifications to my deck I can use are suppressed. With jump in which I pay a fee for, I can edit the deck, but the changes are ignored in play. Yet the ones that play against me seem to be able to use whatever cards they want to. I limit how much I spend and do not enter other events often as I consider it like gambling which I avoid for obvious reasons. I play the free and lower…
3 votes -
Trample
I had a creature 10/10 double strike and trample. When engaging with the blocking creature it asks me to manually assign damage. It would only let me assign 10 damage even though the defending creature had 3 toughness, I was only able to do 10 damage to player and not 17.
2 votes -
6 votes
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Heist -ability giving mental issues
Heist ruins the whole gameplay.
Had fun at first when started to play MTG arena, then I encountered the heist ability.
Games should be played for fun but I have a hard time imagining anyone enjoying that ability. When opponent casts first heist ability I just insta surrender to save my mental health.
Probably time to start playing hearthstone or something.
10 votes -
"Waiting for the Server..." crashes on MacOS Sequoia
After the latest Arena update from the Duskmourn release, I have been experiencing a persistent issue where the "Waiting for Server..." screen appears for extended periods of time in the middle of gameplay.
The disconnection happens at seemingly random intervals and can last for several seconds to indefinitely. Restarting the client will get the game started again but with a misrepresented board state.
MacBook Pro M1, macOS Sequoia 15.0
I have attached game logs of right after a client restart, as well as a log during gameplay (coincidentally right before one of these crashes took place)
8 votes -
deep cavern bat
deep cavern bat did not return my card when I killed it.
13 votes -
Lands lands lands and more lands….
In what world is this ok? This is infuriating fix your godamn game.
2 votes -
Alchemy card appeared in Standard
Alchemy marked card appeared in standard
2 votes -
Brawl deck full of Hare Apparent
I just played a brawl game against a guy with a deck full of Hare Apparent and the commander Delney, streetwise lookout. Basically infinite tokens unblockable tokens. I even stole a card from his hand and it was also a Hare Apparent. I tried making a brawl deck like it and it allowed me to put in as many Hare Apparents as i wanted to (not just like, like it does with other cards).
3 votes
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