MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10232 results found
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Bumi ist falsch Programiert
https://scryfall.com/card/tla/169/bumi-king-of-three-trials
Diese Karte ist nicht richtig Programiert, man kann bis zu X auswählen im Game habt ihr es auf 3 beschränkt das ist aber falsch.
bitte berichtigt den fehler.2 votes -
Grafdigger's Cage didn't work against Kotis the Fangkeeper
So two things, the first is that while playing a game who had Kotis as their commander, I'd played grafdiggers cage yet they were still able to get imprisoned by the moon and a chromatic orrery out of my library. Now I might just not understand how the cage works but I thought it stopped them from casting spells from my library, which would include those two spells? I'll try to attach a log, last time it didn't work.
Which speaking of last time, I don't think a second post is the proper place to continue a prior support request, but I'd made a mistake and wanted to apologize. In my last post I'd mentioned issues with being disconnected from the game when the opponent was about to lose. I had thought that they were doing something to the server to force me out of the game, but I've recently discovered the wifi driver on my computer is kind of janky, which explains why no one else in my house was having issues the internet. Hopefully you guys didn't put too much work into it, if so again I am sorry. Although I still wouldn't put it past people to have software like that lol.
Thanks again and happy holidays!
So two things, the first is that while playing a game who had Kotis as their commander, I'd played grafdiggers cage yet they were still able to get imprisoned by the moon and a chromatic orrery out of my library. Now I might just not understand how the cage works but I thought it stopped them from casting spells from my library, which would include those two spells? I'll try to attach a log, last time it didn't work.
Which speaking of last time, I don't think a second post is the proper place to continue a prior support request,…
1 vote -
Instant bug
I couldn't use an instant spell (lightning helix) on opponents turn when I had the mana to do so, it just automatically passed all my response priority when I didn't even have pass on and there was no such effect on the field and the game was lost immediately because if that. I demand a refund.
2 votes -
Tapping artifact creature for paying waterbending cost
it was not allowing me to tap an artifact creature to pay for waterbending cost. When waterbending specifically states artifact OR creature.
1 vote -
checking the status when the stack is not empty
The ability of the "Syr vondam" creature should have been triggered and the match should not have ended because the stack was not empty.
1 vote -
Achievement Error
I ended the game with over 50 life, but the Test of Endurance achievement did not unlock.
9 votes -
Elvish Refueler
Elvish Refueler this card is bugged in mtg arena, my oponent could use his ability.
15 votes -
Rat colony says invalid deck if I use 6 or more of the style cards, but works ok with default cards.
When I go to use the style I brought for Rat colony after reading the Dev diary about the card style changes I discovered an issue when I went to use the style in my decks when I hit 6 or more cards, I get an error saying that it contains cards not in my collection, and then the deck page says I need to have 3 more common wildcards to finish it, but it also does not give me the option to use them to stop the error, so the only way to make the deck valid is to go back to the default card.
When I go to use the style I brought for Rat colony after reading the Dev diary about the card style changes I discovered an issue when I went to use the style in my decks when I hit 6 or more cards, I get an error saying that it contains cards not in my collection, and then the deck page says I need to have 3 more common wildcards to finish it, but it also does not give me the option to use them to stop the error, so the only way to make the deck valid is to…
8 votes -
50 Life achievement
I didn't get the 50 life achievement although I reached more than 50 life several times.
9 votes -
Gems without full collection
Received 20 gems for having collected all rares from Omenpaths Bonus Sheet but I still have a bunch that I haven't collected
5 votes -
Brako, Heartless Hunter
With Braco the Merciless Hunter on my field, my opponent had a 2/3 and a 4/3.
I removed the 4/3 with Scorpion's Poison Needle but Braco's effect was not triggered.
I believe it triggers because the maximum power died.
If this is a bug I would like my entry fee gold back.
4 votes -
プレオーダーで50パック購入しましたが、100パック開封できました。ゴールデンパックもいつもは5個なのに今回は10個でした。
プレオーダーの50パックを開封後、ゴールデンパックを1パック開封しました。
その後にメールを3通開けたところ、50パックとゴールデンパック5パックを受け取る通知でした。
既に開封済みなので通知を後から見ただけかと思ったのですが、さらに50パックとゴールデンパック5パックを開封できてしまいました。バグかと思います。
5 votes -
Traditional Draft uses Draft Tokens, Pick 2 Does not allow use of tokens
as the title says, Traditional Draft can use Draft Tokens on to get into a draft for "Free", But the Pick 2 Draft does not allow use of draft Tokens.
3 votes -
My draft lagged and arena crashed
Arena crashed during draft and i couldnt log in again, constantly reciving the connection lost...
Even tho i have internet access4 votes -
Sideboarding causes menu bar to turn white
Whenever I play a BO3 and have to sideboard, the menu bar at the top turns white during sideboarding and stays that way until I restart the client. In-game everything looks fine. But during sideboarding and when I'm finished with my match, it looks like that. Thank you.
4 votes -
Can't Buy Gems
Can't buy gems. It is getting stuck when I select the amount I want to buy (750) and it tries to take me to the semi-external purchase part. Just stuck with black screen and "Waiting for the Server..." message with the orange twerly bar going. Notably the "Return to Arena" button hasn't fully loaded in and is greyed out and unclickable, so I can't play without restarting. Worse for you I cannot give you my money which is your real incentive to fix this.
11 votes -
No Daily Deals displayed
For me there are no daily deals displayed in the store. I was already wondering about there being none. However, as this is the second day I have now checked reddit to see if there is any discussion on the topic. Turns out: there are daily deals, they are just not displayed for me in my store.
38 votes -
Gems without full collection
I bought 45 packs and opened 48 packs from Through the Omenpaths. I received a single gem even though my set is not complete.
4 votes -
Pre-order bundle for omenpath
I bought the pre-order bundle for the "Through the Omenpaths" set, opened the packs and received everything in the bundle, but then received a message on arena saying I hadn't received the contents of the bundle?
4 votes -
Lightwheel enhancements
Same as many people below have reported. I had max speed but could not cast lightwheel enhancements from my gy. I won the game but now I don’t want to keep playing the rest of the draft run with the bug. I have 4 of them in my card pool from my quick draft! :(
9 votes
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