MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9110 results found
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Just uninstalled due to Roping/AFK players
Ever since the debut of this game I've ran into too many people roping after a clear loss. I've even ran into people just afk at the mulligan stage. This is annoying and has made me uninstall the app. I'm convincing all my coworkers, friends, and family do the same since WOTC hasn't implemented a clear plan to prevent any of this. No bans, no warnings, no reporting, nothing.
8 votes -
Rigged Mulligans
I have observed frequently (ESPECIALLY in paid Limited Drafts), that the Mulligans are rigged. My decks will be 17-19 lands out of 40 cards in a deck, yet I will still get less than 3 lands in a hand, mulligan consecutively until I am down to 2 cards and still get no lands. But on the occasions I get 3 lands in a starting, I will then pull nothing but lands for 4-5 turns.
This happens more and more the higher your win count and win streak.
And several other reputable mathematicians and code writers have analyzed the MTG Arena script and found it to be rigged, just youtube "Rigged MTG Arena Mechanics meant to make users pay".
Well I have spent over $200 on this game, and I’m not spending anymore until MTG stops rigging the game and uses a normal true random generator, and issues an apology to all players.
There will be consecutive improbable occurrences the more you play, to the point that it proves the game is rigged, because if you do the math every time and compare, you will discover it is virtually impossible to have such bad luck if the game was truly random and fair.
The worst part is that the game WILL PUNISH YOU FOR SPENDING MONEY!!! DO NOT SPEND MONEY!!! You will actually have BETTER LUCK if you don't spend any money at all, because if the game's program will assume you can't be persuaded/coerced into monetary purchases, and instead assign you to the aggressor role of trampling other paying players (especially the more you get good at MTG Arena).
If you've ever made it to your final win required for perfect streak in Limited, you know exactly what I’m talkin about.
I have observed frequently (ESPECIALLY in paid Limited Drafts), that the Mulligans are rigged. My decks will be 17-19 lands out of 40 cards in a deck, yet I will still get less than 3 lands in a hand, mulligan consecutively until I am down to 2 cards and still get no lands. But on the occasions I get 3 lands in a starting, I will then pull nothing but lands for 4-5 turns.
This happens more and more the higher your win count and win streak.
And several other reputable mathematicians and code writers have analyzed the MTG Arena…
16 votes -
Monthly ban for time thieves
When will you add an option to ban selected players?? Those time thieves are the worst thing that could have happened to Magic. Let us ban those players for a month (or until manually removed from ban list) - this should allow normal players to enjoy the game while at the same time should lengthen the queueing time for the ropers, meaning more play for people who really play Magic and less for the ones breaking the game.
8 votes -
Daily Deal packs do not give Golden pack progress
I play on Android, the game is up to date. Today's special in the store is a MoM pack at 10% off. I bought one, expecting to get 1/10 progress towards a Golden Pack, but instead I remain at 0/10. The prompt under the Golden Pack progress bar says that progress can be earned by purchasing packs from one of the latest sets, including MoM. There is no indication that a daily deal pack is any different from a regular one in this regard. Please increase my Golden Pack progress as advertised.
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Daily Deal pack not progressing golden pack.png 2745 KB -
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54 votes -
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Unable to take game action
Opponent passed turn, I was unable to take any game actions or cast spells. Turn tracker in bottom right was missing, my timer started ticking down. Restarted the app but by the time I got back in it had skipped my turn, lost game because of it
6 votes -
When are you going to do something about your shuffle algorithm?
9 lands drawn in a row. get real!
4 votes -
Insidious Roots is Bugged on MTGA
Insidious roots is completely broken - it's supposed to put creatures into play with summoning sickness, like any other spell, but for some reason on MTGA the plants it creates do NOT have summoning sickness, which makes it possible to exploit the triggers from cards like Ichor Drinker, Placid Rotttentail, etc. Needs to make the plant tokens have summoning sickness unless there is an effect giving them haste.
12 votes -
Midweek magic
Midweek magic on Arena is a great idea but could be improved. For example, almost every month there's an event that repeats something that is regularly available such as Standard or Alchemy. These should be replaced with Pauper and Artisan, which are a ton of fun and a great entry point for new players. Also, too much Momir!
56 votes -
Turn timer is too long
With the amount of time allowed per turn, I have come across an occasional player who does nothing for at least a minute every turn before taking an action. And then they let the visible timer run right before finally doing some.
Reduce the turn timer and get rid of the timeouts for faster overall gameplay.5 votes -
sound effect keeps looping
since last update May 21, when playing or exiling Dusk Animus from hand using the plot ability, the related sound effect (the crackling and buzzing sound) keeps playing in a loop for the rest of the match. when playing or exiling a second copy of Dust Animus, another sound effect starts looping and keeps playing, and so on.
playing on mobile, Android Galaxy S23Ultra
6 votes -
Product Suggestion Leave Historic Alone
With the new Alchemy format, can we please have it separated from Historic? You are going to be nerfing cards considering the standard environment, please leave them alone for Historic decks.
2,471 votes -
repeatedly gathering local files bug
Every time I start MTG Arena, the game is "gathering local files" which takes a couple of minutes (on PC via Steam).
Temporarily, this issue can be fixed by setting the registry entry "HashFilesOnStartup_..." to 0.
But when restarting the next time, it is gathering local files again.17 votes -
can't edit deck
after the last update, when I try to edit a deck, the wheel just spins saying "waiting for server" and the program freezes without opening my deck
8 votes -
NEW FROG SHOP IS TRASH, MAKE EVENTS FREE, THIS IS NOT MTGO THANKS.
New frog shop is trash, just make events free, i have to pay to partecipate in an event, it doesn't make sense to lock an event behind a paywall, it's rather frustrating, and predatory in it's execution.
5 votes -
Wick with Lifelink doesn't gain life with activated ability
Giving Wick, the Whorled Mind lifelink (via a lifelink counter by Nezumi Prowler) and then activating his ability to fling a snail and draw cards, I did not gain life when Wick dealt the damage. The result I expected is that you would deal damage, draw cards, and gain life equal to the rat's power because it says that he deals the damage himself.
3 votes -
Dopplegang
GreError. Cast Dopplegang on virtue of strength with a multiple of 4 or higher and it instantly does the error. Especially if I go and copy lands.
11 votes -
your land algorythm is totally *********
your land algorythm is totally *********, drew 11 lands among 16 in a draft deck, and the amonunt of times this happens can't be random
4 votes -
Cube Draft TriLand cant use
If you try to use Tri-Land card (Ex:Raffine's Tower) in a cube draft, it will look like this image and you won't be able to use it.
Refund the participation fee.5 votes -
Code not working
I recently bought one of my first decks in a local store but the code inside for mtg arena is not working, i keep getting the message that it was "invalid or already used" is there any support i can get for this issue?
4 votes -
Destroyed indestructible
Using Sliver Hivelord and maskwood nexus to make creatures indestructible but a card that said “ each player with a power 4 or greater draw a card, then destroy all creatures” destroyed all my creatures, which should not be possible by definition. Also it would not let me get a capture log. Playing from iphone 13 promax
3 votes
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