MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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947 results found
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Bloodthirsty
When editing a deck Bloodthirsty Conqueror shows I have 2 in my deck, but the card up top has 3 pips as if I have 3 equipped to my deck. Even if completely removed from my deck, the card still shows 1 pip above it as if I have 1 in my deck
1 vote -
random freezes
I have been experiencing random freezes where the game completely locks up lately, I don't know whats causing it as I usually have to do a cold reboot to fix the problem. The other thing is if you are trying to force a game loss don't be so obvious about it, my last game 3 mulligans in I finally got a new hand first 3 were exactly the same.
1 vote -
Midweek Magic Rip Off
Midweek magic event is supposed to be randomized cards pulled from packs that you choose one at a time. Yet every person I play against is like they've picked the perfect cards and they have four cards of the same great that was never even an option for me to choose from. What a joke. Complete joke man. Make the game fair for crying out loud
1 vote -
echos of eternity card causes crash
if more than 1 copy of "echoes of eternity" is played, the game will pause animations for a moment. i then get an error message saying "unexpected: match complete". which results in a loss. all updates are current. i am unsure as to why this happens. i have seen other cards that copy multiple times play out perfectly fine.
1 vote -
Spells not Resolving
My Spells didn't resolve and just stayed on the stack for the rest of the game
I just completed a powered cube draft and in my first game I tried to use Ephemerate to save my creature it didn't resolve and for the rest of the game none of my spells resolved I tried to cast a fracture identity to remove a creature then a wrath of god and nothing still happened
I was using my PC2 votes -
Collection not updating
Hi, I’m showing as short three rares in Edge of Eternities to complete a “one-of” collection of the set, but when I select “Not Collected” and “Edge of Eternities “ as the search terms in the Collection screen, no cards show.
Update: Found the issue. Three shock lands were uncollected, but showed as collected because I had them in other sets.
3 votes -
Mobile Game Crashing During Matches Premier draft when crewing vehicles
I completed a Final Fantasy Premier draft then started playing my matches. The game was crashing frequently, and I realized it was happening every time I tried to crew my vehicle. I'd like to get a refund on this draft as my deck feels unplayable knowing I cannot crew the vehicles. Please address this bug as well of course. Thank you. Still love the game.
1 vote -
Exile view stuck open
Hello,
On PC while looking at an opponent's exile as they elect to resolve a Discover the view of the exiled cards can't be exited and a card is stuck on screen. I was able to concede so wasn't completely locked out.
I'd assume the exiled cards menu would be able to close still and you can continue the game.
1 vote -
Arena moved around cards causing me to pick the wrong one
When picking a land to put on the battlefield the Arena display shifted around the cards, causing me to pick an island instead of a mountain. This 100% ruined my game (I had 2 red cards in hand) and cost me the game I'd have otherwise won that turn.
I'm requesting a reimbursement for the draft, cause this is complete garbage.
1 vote -
omniscience quick draft is falling
Avatar omniscience quick draft is falling
I I entered the Avatar Quick Draft event with the Omniscience emblem, but the program wouldn’t let me finish it. Every time I started a match, the timer froze and the game wouldn’t begin. I wasn’t able to complete the event despite having no losses.
1 vote -
Unable to Select The Bargler Title Bug
Hi! Ive completed the vanilla achievement for yargle day many timese and its still not ccoming through. The even is now over and i want to know ill get the achievement since it was the laat of the 5 i needed. Thanks!!
The event is over, so it didn't give me the title.
but it won't let me select it in game, hence my saying it didnt work. T
5 votes -
timer
It is not possible to combo off in Arena powered Cube.
The timer is always ticking and passing the turn to the opponent.
Problem: It takes time to use cards like Underworld Breach, Yagmoths Will, Brainfreeze and Cantrips. The turn timer is ticking down way too fast. Player Actions are ignored completely...
Powered Cube is no fun if this problem is not fixed fast...
1 vote -
Quick Draft awards seven wins after six
Hello! Twice now after getting six wins in a Quick Draft event, when I've pressed Play to play another match, Arena has immediately granted me the rewards for seven wins and reset the event to the purchase screen, as if I had completed the event. These were Tarkir: Dragonstorm Quick drafts; one was a few days ago, the other last night. I think I've attached the log file from the right session below. Thank you!
1 vote -
CHEATER - plays the same creature every single game
I'm really getting tired of this complete and utter f****** b******* that you guys call a game. What a f****** joke man. The guy f****** disappears his f****** timer runs almost runs down and then he comes back with the f****** creature that wins him the f****** game f*** you guys fix your f****** game get on the f****** ball you f*** twats ******** man what a f****** waste of my f****** time
1 vote -
Quand leurs algorithme
devient complétement débile, je me suis fait opposer un joueur rang diamant et payeur (merci les avatars qui permettent de reconnaître les crédules qui remplissent les poches de groupe financier) alors que je suis mythique, autant vous dire que le joueurs m'a tellement fait pitié que je l'ai laissé gagner, il faut bien qu'il reste persuader qu'il sait jouer parce qu'il donne son argent.....
1 vote -
Arena crash
Whenever I activate ugins binding from graveyard the game completely crashes and I am sent to my phone home screen. I have played on the same device for over a year. With no issues and this is happening in the same ranked historic deck that I have been running with no issues. It only crashes ugins binding triggers from the graveyard and it has happened multiple times now
1 vote -
mastery locked out during event
ok ive played a bunch of drafts now and i see a pattern, i am recieving no mana, none in up to 10 draws every 4th match, evrry one i have played, i have lost 3 due to this issue, 3rd win match, usually 4th match, every time, even if the algorithm isnt doing it, i dont see how with 1 in 2 card being lands i can go 7 draws with nothing, just what i start with, its wouldnt beso confusing execptevery on of those match it seems to ramp the opponent lands, leaving them with 6 turn 5…
1 vote -
USERS START MATCHES THEN DONT PLAY
Here are 3 names that your game constantly pins me against and none of them are present to actually play once the game starts.
"Tsuge"
"Thokkgrin"
"Moon"These players are ruining a decent gaming experience and wasting everyone's time.
Do you have fun staring at a screen for 8 minutes while your opponent does nothing!?!
At this point it's completely ridiculous.
1 vote -
Power cube draft error
I bought 1400 gems to play one last game of Cube Draft, but it won't let me play. An error message pops up every time I try to build my deck. It's a complete waste of money, and the event ends tomorrow, so I won't be able to play even if they refund my gems. I'm very disappointed with the game.
1 vote -
Helm of the Host is Rare instead of Mythic when crafting with wildcard
When filtering on cards and selecting only "Mythic" cards, Helm of the Host is in the list. When adding it to my deck and crafting it while i have 1 mythic wildcard and 0 rare wildcards, i get the message that i need 1 rare wildcard to complete the action.
I expect i can craft Helm of the Host with just a mythic wildcard.
I am on Android.
1 vote
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