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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3803 results found

  1. Suggestion of Some Cards to the Next Anthology

    • Haakon, Stromgald Scourge
    • Polymorph
    • Mass Polymorph
    • loryn and coldsnap set knights
    • Elemental Incarnations of Loryn
    • Oona, Queen of Faries
    • Smallpox
    • Nameless Inversion
    2 votes

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  2. Feast of the victorious dead

    Playing this card, having tokens from mobilize die, the cards indicator number shows the correct amount of triggers but then doesn’t give the counters at all, or the life gain

    8 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  3. Brawl not accepting Hare Apparents?

    Just got the new update, it cancelled out my Aerith Brawl deck initially for 19 cards not accepted. Built a new one thinking it might be because of the rotation of sets. Turns out, it was an issue of there being more of the same card in the deck (Hare Apparent) although the function of Hare Apparent allows for more than one of them in a deck. The deck had worked before the updates. What's changed?

    19 votes

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  4. Unplayable, cards keep stacking on side of screen

    Playing on android, Google pixel 9. I can't even get through the tutorial stage. As the game progresses and spells are cast they begin stacking up on the side of the screen instead of being placed on the table correctly. When this happens it becomes impossible to use the creatures I've summoned. I am unable to select creatures for attacking, blocking, enchanting as the enemy creatures summoned have been stacked on top of them and prevents me from using my own creatures in any way. On top of that, lands when played end up floating on screen and stay in…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. arena cube draft crabomination

    When i played crabomination, exile 3 cards (hand, graveyard and libray), the option to cast the card and the exiled cards are not avaliable, other cards that exile and cast are showing the same problem

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. getting cards without animation

    I have made it past level 50 on the mastery rewards. As I have been playing today, I have gained levels and not been rewarded with the random uncommon or better card that I am supposed to get. Will you please remedy this problem.

    2 votes

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  7. Shuffler is sticky

    I have been playing this game for quite some time now, and recenly there is always one thing that destroys my enjoymet of ths igame.

    YOUR SHUFFLER IS TOO STICKY.

    I can understand that a perfect distribution is not possible, but if 100% of the games you keep drawing 3 of the 4 cards, and that for multiple type of cards, one can only conclude that your shuffler is incredbly lazy.

    My last game, I drew 18 cards, there were 4 type cards that each appeared 3 times, exactly so out of 18 cards I drew 12…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. How is the card omniscience not banned?

    1 mana, 1 card puts a 7 mana card into graveyard, 2 mana, 1 card puts it onto the battlefield, 2nd round opponent can play every card in their hand without paying any man cost?
    What a load of *. It's like playing a chess game where the opponent gets to make 10 moves to your one. I thought this game was supposed to be fair? Especially since your shuffle algorithm is pure *. Unless you play green or blue you get screwed on mana.

    Cards that get rid of mana costs, produce 10 mana in…

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Ban ALL Infinite Combos

    Ban ALL infinite combos. Theyre virtually impossible to counter once they start. They undermine the integrity of the gameplay by completely changing the rules of the win scenario.

    Using an infinite combo is like a spoiled rotten brat youre forced to play with as a kid because your mom is worried because they have no friends.
    The Brat triumphantly yells, "I Win!" You ask for logic or reasoning and their response is, "just cuz!"

    And you wonder why you dont have any friends. Winning with an infinite combo is a cop-out for somebody who cant see the game thru to…

    28 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  10. I can't make a sideboard for best of 3

    Whenever I add more than 7 cards to my black deck sideboard it won't let me submit it

    6 votes

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  11. Uncommon card rewards after 80lvl

    Good day! Mastery pass levels above 80 are not yielding the Uncommon card rewards. Please fix.

    20 votes

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  12. Please allow ZOOMING IN of cards like we can do in the store!

    Hello, currently we can't even zoom that far in for OUR OWN COLLECTION. We can zoom farther in on the card in the store though! It takes up almost 1/3 of the screen. It looks fantastic.

    You guys pay a lot for art, and we pay you a lot for art. Let us see these cards how we want to please! Currently, in our own collection we can only zoom in a much smaller distance, and in match we can zoom in a little more, but I would like a multiple zoom slider feature if possible. The store is still…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Deck Builder Doesn't Allow Card Incrementation

    The deck builder doesn't allow cards to be incremented.

    When selecting a card in the deck builder, a plus and minus icon shows up. Usually, if you have less then the maximum number of the card in your deck, you can press the plus button, and it will add a copy of the card to your deck. However, currently that icon does not work.

    Steps to Replicate:
    1. Log into Arena, and select the Decks tab
    2. Select the + icon to create a new deck
    3. Select any card in your collection to add it to your deck. Add…

    5 votes

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  14. warden of the grove

    Warden of the Grove with 0 counters should offer you the ability to create a 0/0 Spirit with its endure ability when a nontoken creature enters. This does not happen. With Pollen-Shield Hare on the battlefield the 0/0 should stick around as a 1/1.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Wouldn’t let me play cards with available mana

    I was playing arena with 1 mountain and a 1 mana goblin in hand game wouldn’t let me play the card in ranked. It glowed blue like it was about to play it on my opponents turn and stayed fixed on the screen during their entire turn couldn’t select it following turn after my timer ran out as I tried to play the card. Either bad networking on wizards end or opponent was exploiting some latency issue their handle was ShameWizard

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Tutorial bug

    During the tutorial the game keeps bugging out to the point I can’t even finish the tutorial, I have tried replaying this mission 3 times hoping the problem would go away but it has persisted. Specifically during the fight with the swamp deck and when I use “confront the assault” card, not allowing me to block with the three 1/1 creatures that are supposed to appear but seem to be stuck glitched in the same place most the other cards on the field are glitched at, I play on iOS and pretty frustrated with the bug, It happened on the…

    34 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. No wildcards for brawl bans

    Four cards were banned from brawl today and I did not receive any wildcards for these cards being banned. I crafted these cards specifically for the brawl format. Every other format that has had a banned card received wildcards as compensation for the ban. Why not brawl? If you truly intend to “mark a new approach toward our stewardship of Brawl, and we intend to watch and listen for community input as the situation continues to develop”, this would be a great way to start.

    5 votes

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  18. Duplicate protection

    Duplicate protection is not working. I still have some rare and mythic cards missing in my LOTR collection but when I am opening packs I'm getting only gems.

    Please help

    8 votes

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  19. Your algorithms are garbage. I play real time real card games all the time and this game is not right.

    The way this game plays is terrible. Not real shuffling, or algorithms are way off! Choosing cards in a draft is bs also. As soon as you start taking one or two colors then it stops giving you those colors. It balances and reduces probibilties that aren't real randomness. I've played with real cards for 30+ years and this site is garbage. I can't figure out any other reason for this nonsense except for nurfing the good players and therefor keeping noobs active. Which all comes down to money. F U and your greedy ways.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. sideboard

    Unable to sideboard at all despite not reconnecting or disconnecting. Unable to add cards to my deck. This is ridiculous that it has been happening since bloomburrow and not addressed. This occurs on iOS and Windows.

    9 votes

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