MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9361 results found
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Black screen on Launch
Black screen on Launch - Aug 11, update
26 votes -
Separate Alchemy from other formats
Myself and as anyone can see with a quick search many people play MTGA to scratch the itch of playing MTG when other avenues aren't available. Alchemy in my opinion can work on it's own, but mixing it with the other formats especially historic is just making the experience worse.
The rebalanced cards only set a bad example of showing that the printed cards weren't play tested enough. The cards which can only work on a digital platform only remind me at least that there are other better games with digital only on mind. I understand the work and development cannot simply be scrapped, but it could easily at least be moved to it's own format so those of us who just want to play the actual card game can do so without cards that are more powerful than anything that could be printed due to not being within the confines of the actual card game.
Myself and as anyone can see with a quick search many people play MTGA to scratch the itch of playing MTG when other avenues aren't available. Alchemy in my opinion can work on it's own, but mixing it with the other formats especially historic is just making the experience worse.
The rebalanced cards only set a bad example of showing that the printed cards weren't play tested enough. The cards which can only work on a digital platform only remind me at least that there are other better games with digital only on mind. I understand the work and development…
7 votes -
Incorrect game loss due to Inactivity on opponent's infinite combo
I loss due to inactivity because I passed while my opponent was performing an infinite combo. (Heliod, Sun-Crowned with Scurry Oak and any Life gain on creature ETB)
I had Platinum Angel out and would have won but the game forfeited on my turn due to inactivity.12 votes -
Game disconnects during match on PC
During match, game shows "Waiting for the server" and disconnects on PC.
App restart does not help.
I can reconnect the match on mobile (mostly will not make back in time to play the same turn, game affected).
The issue only happens on PC, not mobile.
Connection measured (ping response on www.ping.canbeuseful.com
Occurs 90% fo matches, for about the last week9 votes -
rigged
**** this greedy gutless pedo supporting garbage company. This game is so ******* rigged it's embarrassing to the game of Magic. I'm sick and tired of paying the exact counter to me deck literally every game no matter what deck i play with. I have to mulligan pretty much 90% of the time just to play the game to begin with while my opponent has a stacked deck and every card is in the perfect order and they draw exactly what they need at the perfect time. ******** people and everybody who works for this ****** organization. I pray somebody loses it one day and you worthless ******* don't make it home because i guaranteed the world would be a much better place and children would be a lot safer you disgusting scumbags. I hope you all burn in ****.
**** this greedy gutless pedo supporting garbage company. This game is so ******* rigged it's embarrassing to the game of Magic. I'm sick and tired of paying the exact counter to me deck literally every game no matter what deck i play with. I have to mulligan pretty much 90% of the time just to play the game to begin with while my opponent has a stacked deck and every card is in the perfect order and they draw exactly what they need at the perfect time. ******** people and everybody who works for this ****** organization. I pray somebody…
13 votes -
network error - can log in to account but stuck on network error - from Australia
network error - can log in to account but stuck on network error - from Australia - 10 Jan 23
11 votes -
Frequent Game Freezes
About every other game I experience random and complete game freezes where my only option is to restart the app and hope I can get back into the match before I lose my turn. There doesn’t seem to be very much rhyme or reason to it other than it only ever freezes when casting a spell.
I know game freezes are not a new thing but this is an issue that I have only been experiencing since the release of Domanaria United. The recent patch update did not fix the issue.
25 votes -
Hacking or cheating
First turn this 7 mana card comes out?? Come on. Their first land isn’t even tapped.
8 votes -
Upkeep Stop Not Working
Your upkeep stop keeps not working and allowing me to draw before I can play a spell. Fix you **** for the love of good.
16 votes -
VISUAL BUG
VISUAL BUG EVERYWHERE
32 votes -
Exquisite blood and marauding priest
Exquisite blood and marauding priest start an infinite loop. The game has basically ended because loop. But big issue game takes away ability to concede so you basically have to watch. And it can go on forever because it’s 1 life point at a time. I haven’t experienced any other loop take away the post where you can concede
32 votes -
Android Magic Arena doesn’t work on Wifi
I have a Samsung Galaxy S21 Ultra and ever since BRO was released, it refuses to connect via WiFi (see screenshot) - even when you tell it to retry connection, it never works. It works as expected only via mobile (T-Mobile 5G). Even the latest patch released on 11/22/22 didn't fix the issue.
9 votes -
Game freeze during quick draft
The game freeze during quick draft and I can't concede. I had to quite mtga. This make me lost the game and the draft
29 votes -
alchemy
A way to disable those alchemy card and be able to play magic the gathering on magic arena?
33 votes -
Alchemy setup
The game tricks me into playing Alchemy. When I import a deck, its automatically turned into an alchemy deck. When i go to quick play every game. It jumps to Alchemy. I think the software team has done this to boost Alchemy numbers. IT IS VERY ANNOYING. please tell them tricking people into playing alchemy to boost their numbers is wrong. Alchemy is not liked by the community. Thank you.
12 votes -
Opponent's triggers caused my timer to run out instead of their own
My opponent was playing Heliod Company and put hundreds of triggers onto the stack during both my turn and theirs. They used up their timer, and once that ran down, the client started using my extensions to resolve their triggers. Then it made me skip part of my main phase (I had two copies of Devilish Valet and would have been able to deal enough damage to kill them, even at their high life total). This was a very frustrating experience.
12 votes -
Bought Mythic Pack, got a Rare wildcard
I purchased a new SNC mythic pack using 1300 gold, when I opened it, I got a rare wildcard. That doesn't seem right to me. I figure it is a bug, but if this is how it can work, you should fix it. Worse case you should get a mythic WC.
29 votes -
Can’t block in tutorial
Can’t assign blockers in tutorial. Tried restarting multiple times and nothing changes. Apparently this is an ongoing issue with others also. Why don’t they fix this?
40 votes -
Omniscience draft ridiculous
It's common that opponent draw the whole deck in 3 turns, or is plenty of drawing tools in the deck. This event is rigged!!
6 votes -
goblin charbelcher
Goblin charbelcher needs to be removed from the omni draft pool it is an auto win and the only counter play is to have a counter spell in hand in a format with a 3 card hand.
9 votes
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