MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6172 results found
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Arena leaving Full Screen from 3440x1440
Hello - Arena leaves full screen and goes to a windowed version of itself every time I leave a match (for sideboard) or completion. I am playing Full screen at 3440x1440 but it will default to windowed 2560x1440. This is super annoying --- any fixes?
11 votes -
Received 20 gems in rare slot of Theros pack despite NOT having all of the rares from that set.
I just finished a Theros Beyond Death booster draft event. I went back to the main screen, clicked "Packs" and opened my prize packs (one at a time). One of the packs (I believe it was the third one) gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares, I'm still missing about 70 rares to complete my playset. I feel like a kinda got screwed out of the contents of that pack, since I didn't get a rare after…
9 votes -
Dollmaker's shop does not trigger sometimes
When playing Dollmaker's shop sometimes it does not trigger when I attack with a creature.
When Dollmaker's shop is on the battlefield whenever you attack with a non-Toy creature a 1/1 Toy creature is supposed to be created.
Sometimes this does not happen and sometimes it does which can be very frustrating during gameplay. I am experiencing this issue when playing on my Windows Laptop.10 votes -
Mana Flooding EVERY GAME
EVERY GAME I PLAY IS MANA FLOODED. Seriously guys can you not have the game manipulated and let it play fairly. I get it happens sometimes but it is clear that the game is rigged to have constant lands being drawn. Look at this picture. It’s like my deck piled all the lands on the top. Seriously fix this and let draws actually be random like as if it were a real physical deck. It keeps the game fair.
11 votes -
shuffler
when are you going to fix the shuffler , get rid of hand smoothing or provide another game mode where those of us who dont have the time to play best of 3 and dont want hand smoothing. There are several points as to why any of those ideas would be wise. First hand smoothing causes more mana flood/***** then the old shuffler ever did during game play and any experienced player will tell you the opening hand really doesn't mean much, it all depends on what comes after. second is unless you are intentionally messing with win rates hand…
14 votes -
Cheats
Here's why I'm making a deal with myself to stop playing the game:
When I log in on a MacBook Air, through the Epic Games Store, almost every single opponent appears to be running third party software with cheats. I see things where the counting rules go wrong, or absolute numerical impossibilities where it becomes a mathematical necessity to claim that my deck had been shuffled silently. Every time I observe a cheat, I concede as fair sport, and then see that text in the game menu has been blacked out - that part is a dead ringer for third…
9 votes -
Game suck shitholes
Fix the matchmaking and Shuffler
The rigging is obvious
wait 45 seconds for a game - go second - instant loss - flood
wait 45 seconds for a game - wow instant win - go first - perfect draw
wait 45 seconds for a game - go second loss - drought
wait 45 seconds for a game - go second - loss - all single color lands -
wait 40 seconds - switch decks - instant game time - rinse and repeat12000 games = exactly 50% win rate - even after many, many instant concedes - how wierd -…
9 votes -
Arena Anthology cards missing
Some cards both of the Arena Anthology sets are missing in the collections tab as well as when trying to build a deck. The cards I've personally noticed that are missing are all of the signets as well as mother of runes. I don't know if there are any more.
11 votes -
Why do I get a losing streak whenever I get to Platinum 3 when playing ranked, it has happened 10 times in a row?
Is anyone else having a problem playing ranked going from Platinum 4 to Platinum 3? I marched right thru everything including Platinum 4. When I hit Platinum 3 a losing streak started that eventually took me back to Platinum 4 with 0 wins. I have had losing streaks in this manner that were as much as 9 straight games. This has happened around 10 times. I am using a deck I used to get to Diamond 1 and trying to figure out how to get past this. After my latest adventure back to Platinum 4 I decided to use a…
2 votes -
MTGA is trash, WoTC is greedy
For all the money WoTC makes every year you would think they'd offer a better quality service than this MTGA bullsshhiitt. Just about every aspect of the software is awful. I've also noticed that the bullshiitt "unity crash handler" they run along with the main software causes more hangups and crashes than it helps, it also eats up an unbelievable amount of memory for all it functions as. You can run the game without unity crash handler with absolutely no problems at all. Also, with the advent of this game on mobile devices I see a lot of lawsuits on…
11 votes -
Aetherspark can be attacked while attached to a creature
The aetherspark can be attacked while equipped to a creature Despite explicitly stating "As long as The Aetherspark is attached to a creature, The Aetherspark can’t be attacked and has 'Whenever equipped creature deals combat damage during your turn, put that many loyalty counters on The Aetherspark.'"
Hey wotc can you please fix bugs like this? theres multiple posts
below is the log or something number y'all want2025.52.0.9786.1181368
2 votes -
Is there a reason there is no "show password" option? Not very friendly to those with visual disabilities.
Is there a reason there is no "show password" option? Not very friendly to those with visual disabilities.
3 votes -
Quickdraft game interrupted by server error recorded as a loss
In recent Quickdraft (FDN), my second game was interrupted by a server error. Initially it appeared as a null result (no change to wins or losses). However, after the next game, the "null game" showed up as a loss - I went from 0 win/1 loss to 1 win/2 loss. How can I get this phantom "loss" restored?
2 votes -
Game exits from full screen mode multiple times a session, persistent issue
Game exits full screen whenever navigating between modes on Windows (i.e. from menu to loading a game, from loading a game to entering a game.
2 votes -
Shadow of the Second Sun Skips to end of turn after activating
In draft I cast Shadow of the Second Sun, at the beginning of my second main phase Shadow of the Second sun triggers, and I have a second beginning phase. Unfortunately after Shadow of the Second Sun resolves it immediately goes to the end of my turn without an option to do anything.
13 votes -
BUG: Hexproof not working
During a brawl match, my Brawl commander (Cruelclaw) equipped with Bilbo's Ring (Giving Hexproof) was targeted by "Invoke the winds, and taken control of. But nowhere on his board or in his graveyard was any way to get around Hexproof, so it seems clearly like a bug
10 votes -
Opponent's triggers caused my timer to run out instead of their own
My opponent was playing Heliod Company and put hundreds of triggers onto the stack during both my turn and theirs. They used up their timer, and once that ran down, the client started using my extensions to resolve their triggers. Then it made me skip part of my main phase (I had two copies of Devilish Valet and would have been able to deal enough damage to kill them, even at their high life total). This was a very frustrating experience.
12 votes -
Constant waiting for server and disconnection
Have had constant Waiting for server and disconnections from games without the ability to rejoin. Games freezing on my turn unable to play cards then timing out and the other player playing cards before i get disconnected. 7 out of the last 10 games I've been about to win the game then out of nowhere get a waiting for server error and disconnected. Have closed and reopened the game multiple times which hasn't seemed to help as it keeps happening.
12 votes -
Error when trying to equip emotes.
When equipping a 10th phrase emote the error "Cannot equip more than 15 emotes of the type phrase" appears.
So unless 10>15 these days, this seems to be bugged.
11 votes -
Cards not showing up after purchase
I purchased a bundle using 1900gems and my cards aren't showing up. Gems were deducted, the bundle(which was one of 3 in the store) isn't showing anymore, but no cards. Please advise..
10 votes
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