MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1977 results found
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unlimited actions
you guys really have to stop the unlimited action combos. had a game where my opponent had bloodthirsty conqueror/ bood witch combo in play, managed to poke me for 1 damage...I had 72 life. you know how horrible it is to have to sit through that combo 72 times and not be able to even concede ??. it took for ever. **** like that really makes the game almost worth leaving.
2 votes -
Can't buy from the store after MacOS Tahoe
I can't buy gems at the store. The programs gets frozen on the "Waiting for the Server..." and it has to be be quit. I have done a fresh install, and I have repaired the files to no avail. See images and Log file. BTW, this started after I "upgraded" to MacOS Tahoe.
2 votes -
Mythic wild card consumed with no card given
Used mythic wild card to add mythic card to my deck using the "complete deck" feature that automatically uses wild cards you have to get the cards you dont have in deck.
My mythic wildcard was used but no card was added.
I had one copy of the card but a second was not added.I would like my card or wildcard back please.
2 votes -
Mirrorform game crash
When coppied with Double Vision and selecting Lavaleaper with both the original and 2nd copy with 100 treasure tokens on the board it freezes on the cast and crashes in a draw.
Android
Nothing happened
Expected all my non-land permanents to become copies of Lavaleaper so I could attack for lethal2 votes -
Missing sleeves after purchasing Lorwyn Eclipsed mastery pass
Good evening,
I'm sending you this message because a few days ago I bought the Lorwyn Eclipsed season pass, but I haven't received the sleeves you said you would send to the inbox of those users who purchased it. I hope you can help me. Thanks for your dedication and time.
Best regards,
Miguel2 votes -
infinite turns needs to stop
i just had to sit through an omniscience infinite loop, and my opponent wasn't even really doing anything productive with it, just repeating the same 2 actions over and over. you took it out once because it was so ********* and in your infinite wisdom intentionally brought it back. for a bunch of supposedly smart people you sure do some real stupid things.
2 votes -
missing packs and foundaation dupplicate protection bugs
I did buy 9 foundation packs and when I opened the 6th one I get a 20gem with message "I have all rares of foundation" but I am missing +100 rares
I did exit arena and post it on reddit
when I reconnect arena my last 3 foundation packs are missing/losthttps://www.reddit.com/r/MagicArena/comments/1pwujjp/foundation_packs_not_duplicate_protected/
2 votes -
matchmaking
The starter deck duel matchmaking is bad, real bad. I lost 30 to 40 games in a row. Yet I keep getting matched against high-skill players. I am horrible at the game, so I need to be matched with others who are bad at the game as well. Fix it now
2 votes -
Mastery reward amounts incorrect
When you right click the mastery reward and increase the automatic leveling option where you pay diamonds for levels, when you have a mixed reward 'ie 600 gems and EoE boosters' or '4000 gold and Lorwyn boosters' it shows 600 EoE boosters and 4000 Lorwyn boosters instead of the correct values at the bottom of the screen. This is clearly incorrect but could be very misleading to newer players.
2 votes -
Opponent doesn't make move during tutorial
A few times now, during the tutorials, my opponent will simply not make their move. The game still responds (I can view card details, access menu, etc), but the opponent simply sits there doing nothing, and I have to relaunch the game and hope it doesn't bug out again.
This is on Android.
2 votes -
Game glitched and wouldn't allow me to cast instants before choosing blockers
I just lost a game because I went to declare blockers step but couldn't cast instants beforehand. My opponent had no silencing affects. I wasn't able to even tap lands for mana. It was quite literally the difference between winning and losing my round in an event so I'm quite upset about this.
2 votes -
MTGA Lorwyn Sealed Seeded Packs incorrectly seeded
I received Trystan Clallous cultivator in my Kithkin seeded sealed pack as a Kithkin card. You can see in the attached image that it is labeled as GW when the card is not only an Elf, but also GB. There are additional cards labeled as kithkin that are not kithkin, but only in similar colors.
3 votes -
Jump-In is screwed up for Lorwyn
I picked Giant (RW) and Vivid (Sans-black) for the midweek magic event. The packs I got were mono-red giant cards and mono-green vivid cards, but with a 4C manabase of 4-4-4-4 with no fixing, making half of my lands (basically) worthless except for casting some hybrid cards that my green mana could already cast.
2 votes -
Unable to purchase anything with money
Any time I try to buy anything that costs money (gems, wildcards, etc), clicking the price to purchase the item causes "Waiting for Server" to appear and it hangs like that and never times out or resolves. Ideally being able to purchase things would be nice, but at the very least, could you make it so the Waiting For Server message times out or has a cancel button or something?
2 votes -
Failed To Declare Attackers and Other Problems
Was doing a match of Lorwyn Eclipsed Quickdraft and it would not let me declare attackers several times. It wouldn't even let me activate Firdoch Core for an extra blocker. Maralen's trigger wouldn't go off even though i had her on the battlefield. Please refund my gems or gold, as I feel I really had the upper hand in this match. Other matches went fine.
2 votes -
Bug / Wildcards lost
"Yesterday, I used wildcards to craft 3 copies of Kona, Rescue Beastie for a new deck and played several matches with it. Today, the game is telling me that the deck is incomplete.
Upon checking my collection, the 3 copies of Kona are missing, even though my wildcard count has decreased accordingly. Could you please check my account logs and restore the missing cards or the spent wildcards? Thank you!"
2 votes -
Add old sets from the 1990s and have Monthly Nostalgia Queues
Add Unlimited, Arabian Nights, Antiquities, the Dark, Fallen Empires, Ice Age, etc. as sets into the game.
Each month rotate through an old group of sets so we could relive some of those early metas from the early 90s and continue on through the early 2000s. This would also give younger/newer players a chance to experience some of those Type 1 and Type 2 metas from the early Pro Tour days.
2 votes -
BUG - Rat King disappear ability not triggering
When playing Rat King in Arena (standard or standard ranked) on mobile, the disappear ability is not spawning 1/1 creatures or adding +1/+1 to Rat King when other permanents I control leave the battlefield. For example, when I play Airbender Ascension and use it to exile a creature and return it to the battlefield, it does not trigger Rat King’s disappear ability.
2 votes -
Color challenge rewards
I am a returning player who beat the color challenge ages ago. I can't remember if there were card arts as rewards, but there are now. It says I have completed each step (beat each opponent) but I don't have the card art rewards. I've tried playing the final match again but still it isn't rewarded.
It is like this for all color challenges.
2 votes -
Sorcery card (Hard-Hitting Question) green spell is transferring deathtouch when used with a deathtouch creature
BUG: when pairing a spell that deals damage equal to target creatures power with a deathtouch creature it is also using the creatures deathtouch ability. And players are exploiting it.
1 vote
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