MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2733 results found
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jump into marvel is bugged for me
Jump into marvel, won two games, left and closed the game, reopened, my gold is gone but I'm not in the even anymore. Hope I get a refund for this pretty please.
2 votes -
Gameplay
I captured my game log but I don't know where to drop it. While I was playing the heros jump in my Baxter Building was making me to use the add four mana of any color when I only need two for a reduced cost card. It happed twice and I lost the game due to it.
1 vote -
Spending wrong mana to cast spells
My spells were casting the wrong mana in the geris jump start event. Some of my spells should of been reduced but it kept casting with my Baxter Building for four mana of any color and I lost a game due to it. I have the log captured but I don't know where to drop it.
1 vote -
Captain America, wings of freedom is not triggering other Captain Americas.
When Captain America, Wings of freedom attacks. The card states when Captain America attacks, other hero get X/X for Captain America's toughness. If you have multiple types of Captain America (i.e. Captain America, Living Legend and Super-Soldier), Their defense should trigger other heroes being X/X according to their defense. I attacked with two Captain Americas (Super-Soldier and Wings of Freedom) and only the defense of Wings of freedom triggered the X/X to the Super-Soldier. The card reads When Captain America, not Captain America, Wings of Freedom, attacks.
MTG Arena. PC and Android.1 vote -
Abomination power-up has a bug
I had abomination enter the battlefield and paid the power up ability cost. Opponent gave his creature I hexproof to fizzle that part of the ability, but it did not give me my +1/+1 counter too. With the the card is read even if I don't fight I should still get the counter.
1 vote -
Damage Control Crew does not allow to select 0 targets. You must kill your own enchantment/artifact.
Damage Control Crew does not allow to select 0 targets. You MUST kill your own enchantment/artifact. THIS IS A BUG!!! Please fix.
1 vote -
Pay 200 life
Pay 200 life acheivement. My counter stopped going up. I have paid life playiing against perforatin artist and the black card that i cast cast a spell unless i pay 5 life. After these games, my counter remains at 164
1 vote -
Jump In Bug
I cannot pick my second pack in Marvel Jump In.
2 votes -
Jumpstart error
I started a jumpstart after paying 1000 coins. I choose both of my packs, then it sent me back to the home page. I tried to go back to jumpstart and it shows only my first packet and won't let me confirm or start playing. I am on Android Pixel 9 pro. App is up to date. I tried to verify the game files and this didn't fix the issues
1 vote -
Tornado Elemental / Spikdersilk Armor / Whiptongue Hydra missing from Arena
The best thing for green to deal with flyers on Arena is Sandwurm Convergence and that cost 8 mana. Can we get Spidersilk Armor, Tornado Elemental and Whiptongue Hydra?
1 vote -
Why do i get disconnected and permahung during drafts i pay for?
I play draft, I purchase gems, I'd like to play the games I purchase. I get permanently hung at connecting even though I'm streaming multiple devices simultaneously with no issue during the middle of my draft games only to come back and have a loss. I ask for reimbursement, I just want a fair shot at what I paid for
1 vote -
Marvel jumpstart bug
Marvel Jumpstart bug
Running using the app on a PC. I entered Marvel Jumpstart using a token, picked my first pack (Mayhem). When I picked my 2nd pack (Returned) then the game went back to the intro screen. When I go back into Marvel Jumpstart it has a button to select packs. But it only leads to a dead screen as shown in the screencap.
I tried "Gather Local Files" to try fix it but it just brought me back to picking a second pack then the entire error happened again. I can't even redign and restart a new Jumpstart…
2 votes -
Unable to connect to server
Opening MTG Arena on mobile, it shows the error "unable to connect to Server"
4 votes -
Perpetually disconnetion from server
Just loose a draft cause server disconnection. When try to reconnect my turn is finished so I loose my ninja turtle draft without playing!
3 votes -
Shuffle into library triggers
Cards like progenitus and nexus of fate should have a trigger that goes on the stack to shuffle into the library. There should be a chance to respond with something like surgical extraction. I’m unable to do this even in full control mode.
2 votes -
Restricted and Banned List Expansion - Arena
There are several cards that are completely broken on Arena, that either need changed for cost or limitations added... or be banned outright or restricted to 1 copy per deck:
Ornate Imitations - with green mana ramp.... really?!
Volcano of Roku's Island
Teferi, Hero of Dominaria - Draw a card + uptap 2 lands at end phase, as if counter isn't already ridiculous?!
Scale Up - A 6/4 creature for 1 green mana? Were you drunk when you made that card?
Dread - ability needs changed so bounce effects bring the card back in face down
Orim's Chant - it…1 vote -
Bug
I paid 1000 gold to jump into marvel and it let me pick my first pack but kicked me out when trying to pick second pack now when I go in it says the first pick and to pick a second but they're is no options now I can't even resign from it to try again to jump in im stuck and wanna finish achievements for marvel
1 vote -
Create a format that removes all cards that are designed to prevent your opponent from playing spells.
None of the following allowed: Counterspell, discard that targets your opponent, mill, land destruction, anything that makes spells cost more, spells that prevent your opponent from being able to play spells for a turn. The idea is to have a format where the competition is strategy and gameplay vs. strategy and gameplay.... rather than worrying about if you will be able to actually play. I would also suggest restricting a few other mechanics to keep the game in check: no spells played from the graveyard, no cascade, no discover, no dread, no heist, and no toxic.
1 vote -
Leyline of Santity and Nine Lives
I experienced a glitch where my opponent had Nine Lives in play, and then put Leyline of Sanctity out on the battlefield. My opponent stopped receiving counters on Nine Lives after that. Leyline of Sanctity only gives the opponent hexproof, and should in no way prevent a counter from tolling on Nine Lives when they are damaged from attack.
1 vote -
Sage Glitch Triggered 2 steps at once
Trying to figure out who to report this too, was playing Arena direct marvel and my World War Hulk Saga triggered Step 2 and 3 the same turn when I used it on Doc Samson. It should have only given him the step 2 of the Saga triggering +3 then +1 counter but instead it immediately made him from a 3/6 to a 14/20 creature with trample the same turn. ON PC opp name was "Kroosier" match started around 1:30 PST 7/3 in the Arena Direct competition.
1 vote
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