MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5991 results found
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weekly and daily rewards don't fully reset
Sunday Dec 21 my rewards for both daily and weekly were reset except it said I had 3 wins. (i haven't played since the reset). Last day I played I had 3 wins. This has happened multiple Sundays in a row and since rewards are weighted highly on your first 4 wins I'm missing out on a lot of gold and gems.
3 votes -
Force of negation during own turn
Enemy using force of negation alternative during its own turn. The force of negation used was mine stolen thanks to an heist ability. This resulted to me loosing the game during the brawl free build event. I'd like to know if a refund of my event is possible considering this heavily impacted the course of the game.
2 votes -
Karn's Temporal Sundering
I cannot cast Karn’s Temporal Sundering. I have the mana for it and as far as i can tell nothing on the enemy board is stopping me. Has happened every game I have the carsd and mana. It happend in All-Access Brawl Modified Metagame Challenge please refound.
1 vote -
i hope you die
I hope you cheating sacks of **** all die and your employees burn in ****.
2 votes -
Creature did not return to the battlefield after being exiled with personify
I casted personify on my reluctant dounguard during a single elimination quick draft match. I got a check question if I was sure I wanted to target that creature. After resolving Personify, it did not return the Dounguard to the battlefield, but I did get the shapeshifter token. The Reluctant Dounguard was nowhere to be found, not even in my exile area.
I was playing on IOS on my iPad.1 vote -
Chatterfang generates only one token when it should generate many
While playing on PC "Chatterfang, Squirrel General" generates only one squirrel token when it should generate many. The relevant text from the card says "If one or more tokens would be created under your control, those tokens plus that many 1/1 green Squirrel creature tokens are created instead." The problem is when many tokens are generated only one squirrel is generated in Arena (contrary to the text on the card). The card interaction with "Academy Manufactor" is specifically what is triggering this bug for me. Academy Manufactor generates several tokens, but Arena only generates one squirrel. This bug has been around for several months.
While playing on PC "Chatterfang, Squirrel General" generates only one squirrel token when it should generate many. The relevant text from the card says "If one or more tokens would be created under your control, those tokens plus that many 1/1 green Squirrel creature tokens are created instead." The problem is when many tokens are generated only one squirrel is generated in Arena (contrary to the text on the card). The card interaction with "Academy Manufactor" is specifically what is triggering this bug for me. Academy Manufactor generates several tokens, but Arena only generates one squirrel. This bug has been…
1 vote -
Token disappeared, no spell no nothing...
The 2nd token from my rare cat just disappeared. ,Again unfair 😔
1 vote -
Creature didn't resolve
I've wanted to play leoiden vorhut but the creature didn't resolve and once again the enemy won 😞
1 vote -
2 votes
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IMPOSSIBLE
What do you expect me to do 20 games in a row? The opponent just has exactly every single card they need to win the game every single time no matter what I do. They have the perfect card to counter whatever I'm trying to do and win the game 20 ******* games in a row. What a crock of garbage! You know eventually I'm just going to quit because of this BS absolute BS man repair game files does nothing. Ask you if you're enjoying your experience. Doesn't change a ******* thing. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFFRIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF
What do you expect me to do 20 games in a row? The opponent just has exactly every single card they need to win the game every single time no matter what I do. They have the perfect card to counter whatever I'm trying to do and win the game 20 ******* games in a row. What a crock of garbage! You know eventually I'm just going to quit because of this BS absolute BS man repair game files does nothing. Ask you if you're enjoying your experience. Doesn't change a ******* thing. RIP OFF. RIP OFF. RIP OFF. RIP…
2 votes -
Brawl deck not working
I decided to try Brawl out and saw a deck in the store that looked like a fun one to start with. I paid about 8000 gems for it. The problem - it is bugged. I can't edit it, there is a problem with the format (says brawl but also says only 60 cards?) and most of the card are bright red like they were banned. I did message support, it has been about a week and all I have so far was the suggestion to come here. So here I am. If it is something I am doing wrong, let me know! Thanks.
I decided to try Brawl out and saw a deck in the store that looked like a fun one to start with. I paid about 8000 gems for it. The problem - it is bugged. I can't edit it, there is a problem with the format (says brawl but also says only 60 cards?) and most of the card are bright red like they were banned. I did message support, it has been about a week and all I have so far was the suggestion to come here. So here I am. If it is something I am doing wrong,…
1 vote -
Incorrect rules interaction
Craterhoof Bohemoth did not trigger all creatures have haste. When the card entered all creatures gained +x/+x but only one creature was able to attack.
1 vote -
Autotap broken for Starting Town
Starting town generates colored mana even if you do not need it, if you do not manually tap it. When casting ECL elementals, Starting Town defaults to WHITE mana instead of colorless, which burns you for 2 unless you manually tap it before casting - no one wants this and it has resulted in me killing myself on multiple occasions where I was expecting it to generate colorless mana as it should
2 votes -
getting no lands in games
my deck has 39 lands and 8-10 mana dorks and still i cant pass the fifth mana in 10 games in a row.
please fix your game. its trash right now
3 votes -
unable to purchase anything from the store
Unable to purchase anything from the MTGArena store for the past two weeks or so.
I´ve tried various debit/credit cards, Paypal won´t go pass the "confirm you´re a human" step.
I reinstall the game and nothing seems to work!4 votes -
store crash
Crash when Entering Store - the screen for the store never opens, the game just crashes and closes. Can't make any purchases.
3 votes -
Elfhame Achievment not triggering
On mobile the Elfhame Holiday Achievement tasks is not triggering/tracking my progress. I’ve played over 10 games and am using a deck with 34 elves. I’m playing historic, but the tasks doesn’t specify that the games need to be a specific format.
2 votes -
BUG: Seeing New on opening packs for cards i already have (Run away with me)
I am seeing the card "Run away with me" appear as new each time i pull it from a pack.
1 vote -
Request for 60 FPS Support Option on Mobile Devices
I am writing to request an option to unlock the 60 FPS frame rate for the mobile version of MTG Arena.
Currently, the game is locked at 30 FPS on Android and iOS. While I understand this preserves battery life, many players are now using high-end devices which are more than capable of handling higher frame rates without performance issues.
Playing at 30 FPS on a 120Hz display feels laggy and diminishes the premium experience of Magic. Please consider adding an "Optional" toggle in the Graphics settings to allow users to choose a higher frame rate at their own risk of battery consumption.
Thank you for your hard work and for keeping this game amazing.
I am writing to request an option to unlock the 60 FPS frame rate for the mobile version of MTG Arena.
Currently, the game is locked at 30 FPS on Android and iOS. While I understand this preserves battery life, many players are now using high-end devices which are more than capable of handling higher frame rates without performance issues.
Playing at 30 FPS on a 120Hz display feels laggy and diminishes the premium experience of Magic. Please consider adding an "Optional" toggle in the Graphics settings to allow users to choose a higher frame rate at their own risk…
2 votes -
After Jan-Feb updates, game is unplayable
Reinstallation didn't help. It freezes at "initializing localization database".
I have two tablets: Samsung SM-T870 (Galaxy Tab S7, Android 13) and Samsung SM-T575 (Galaxy Tab Active3, Android 13).
This is the last development. Throughout Jan and Feb, the game crashed in 50% of matches.
2 votes
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