MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10094 results found
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Lost connection to server during ranked match
Connection to server was lost during a ranked match, it was not on my side, it was a server issue. my game reconnected to the menu, and my rank didn't change.
I start another ranked match and win it, and instead of ranking up, it acted just as if I lost...
Fix your servers please, you can't just crash me like that and then denying me the next win like wtf???13 votes -
Add "Low Graphics" setting to MTGA Mobile
My brother and I have decent mid-tier Androids capable of running MTGA's beta client, but the game constantly lags and freezes during play and even deckbuilding.
It would be extremely helpful to those with weaker phones if there could be added a graphics quality variance option similar to that used in other games, which would allow the user to disable things like extra particles, animations, and models that slow the game down.
Pets and flashy animations and whatnot are great on my PC, but I'd rather have the option of a visually simple game of Magic that runs perfectly than…
14 votes -
Faster Mastery Tree Orb Fulfillment
I'm the kind of player who gets the mastery pass at the end of a set's life cycle, right before a new set releases. I like to get all the rewards at once, and while I like clicking through all the progression rewards to see what I've earned, clicking through the mastery tree orbs to get all 25 card styles at once is tedious and time-consuming. It would be really great if there was an option to use all the orbs at once and skip every individual orb animation. Of course, it would make sense to have the option to…
7 votes -
Arena Timer and Animations
When drawing your deck with Demonlord Belzenlok, the animation of the card drawing causes you to time out.
Casting Demonlord Belzenlok on a large deck with only 4 CMC+ cards causes you to draw your whole deck, but the animation causes the fuse to run, even though there's no available game actions.
(PC Issue)
Perhaps Adding a "skip animation" feature18 votes -
Predetermined matches eliminates true competition
This is not Magic, this is a bad joke. The first time you get a no cards played draw you know that everything here is scripted. I've had days where I couldn't be beat, I've had days where with the very same decks I couldn't win a game. This is just incredibly sad!! You should be ashamed to even produce this farce and pretend that there is any competitive value whatsoever!!!
5 votes -
game froze during draft game
Games froze during draft game, i disconnect, and when enters it remains in the same froze game. I cannot play.
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126 votes -
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Sparky doesn't emote anymore!
When I play a bot match and use emotes, Sparky the AI doesn't reciprocate them like she used to. She's just silent whereas she used to respond to things like playing certain cards or removing her creatures, winning and losing etc. This has to be a bug, her voice acting was really nice and I miss it.
8 votes -
Sideboard in Direct Challenger
Today I had the same issue. When I was playing a direct challenger with a friend at best of 3 games, we only saw the first seven cards of our sideboards. We also had the same issue playing a tournament match between my friend and I.
After cancelling the direct challenger, our deck were automaticly mopdified deleting the last 8 card of our sideboards.9 votes -
Bug with tier 41 mastery pass mythic rare card reward
Hi, i'm playing on my macbook and i had an issue with the mastery pass.
I gained enough experience to unlock tier 41 of the mastery pass and, at the same, i did the daily mission (n.8/15) which rewarder me with a random card.
The problem is that the game only gave me one card, a rare one, instead of two, the mythic rare from the mastery pass tier 41 is missing.8 votes -
Mana???
how is it that a 24 land dack on 40% of the games has only 3 mana and on 40% has 12 mana . 10% of the games i get Mana und other cards like normal but the rest of the time its fuckt up..... fix your **** ! and ban ugin and yorin!!!!!
16 votes -
Suggestion: Introduce a max deck size of around 100-150 to reflect IRL rules
In reality, the rule exists "There's no maximum deck size, as long as you can shuffle your deck in your hands unassisted". I see players playing 200+ cards in a deck in Arena. A deck limit of 100-150 would be reasonable given almost no players could physically shuffle more than this. This prevents situations in Arena where people play 300 card 'do nothing' decks that aim to mill the opponent over the course of over 50 draw steps and drag games on for over 30 minutes.
13 votes -
Win or Lose my rank goes down.
after the latest update my rank goes down win or lose in ranked play. and in unranked play it does the same thing i lose rank
36 votes -
Brawl decks not selectable
On PC Arena, when trying to challenge a friend to Brawl, our brawl decks are not selectable, only our standard decks.
33 votes -
The Ozolith
The Ozolith's trigger says may transfer the counters to a creature, and yet it forces you to choose a creature even if you don't have any, leading to an opponent's creature having to be selected, leading to game losses.
73 votes -
Auto-tapper sucks
I really wish we could turn off the auto-tapper on Android. Or turn on the confirmation of auto-tap. I've lost way too many games to the game tapping in ways that make no sense based on what I have on the battlefield or in hand.
5 votes -
slow loading
Loading is currently incredibly slow for me on iOS. It took several minutes of black screen just to beging to load Initial Scene and now it's just stuck for minutes on "Waiting for Server". It's an Arena Open so I'm assuming it's server load.
8 votes -
After a victory, I lost a bar in my rank standings instead of gaining one.
The person I played against conceded the match and it said victory but I still lost a bar in my rank progression.
36 votes -
Friend tab is not working on iOS
Ever since the update making the friend tab reappear it is just not working on iOS (phone & tablet).
Friends are not appearing in the tab, it is not possible to set status to offline or busy, message cannot be received or displayed.Despite not visible it was still possible to challenge friends and the actions were working fine before the update.
The issue does not seems to occur on PC as the friends are properly displayed and message can be sent.8 votes -
Glorybringer exert bug
While playing the arena cube draft today around 14:25est I cast a glorybringer and moved to combat. On attacks arena did not give me the option to exert it, killing a blocker.
6 votes -
creatures exiled instead of graveyard
creatures exiled instead of graveyard
I had 2 creatures killed that went to exile instead of the graveyard. Both with spells, but neither spell exiles a killed creature. there were no effects on the board that should have exiled creates.
26 votes
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