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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6173 results found

  1. Trample

    Trample didnt work correctly. I had a creature with 6 toughenss block a creature with 6/3 with trample. Somehow it did one damage to creature then 5 to me which was the rest of my life total. Since it was one damage it feels like the other player hacked the game and assigned damage as he saw fit. His name is TheGreyOne

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Aetherspark attackable by mobilize tokens when attached

    Just played a match where my opponent was able to target the Aetherspark while attached to a creature with attacks.

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. Sparky upgrade

    I wish sparky could use other decks. They could be decks I've made or the free standard arena decks that everyone has.

    Also I wish I could minimize arena to read messages for a quick second without sparky dropping the game.

    10 votes

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  4. Report a Bug

    If I own a card in another set but do not own it in the set I am looking at in my collection, it won't show when filtered by "Not Collected".

    1. Steps:
    • Go to Collection
    • Advanced Filters
    • Select the following:

      • Collection: Not Collected
      • Rarity: Common
      • Set: Shadows over Innistrad Remastered
    • Click <Ok> button
      At this point nothing shows for me.

    • Click "Craft" toggle button
      I can now see a bunch of common cards that I do not have for this set and they are correctly greyed out.
      For example I do not own "Crow of Dark Tiding" in Shadows over…

    1 vote

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  5. “Turbo Mana” Achievement Bugged

    Achievement not received after playing a 6 mana creature spell with only 3 lands in play. I had 3+ ‘mana dorks’ on battlefield and was playing blue/green in the Starter Duel event. This has occurred twice.

    11 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  6. alchemy needs its own format.

    These Alchemy cards are WAY TOO BROKEN. It sucks the fun out of the game when someone can drop a 5/5 that gives ALL the creatures in their deck perpetual +1+1? thats ************.

    Every brawl deck i go against is just Alchemy cards. Whats the point of playing brawl when all im going to do is be power crept out of cards I cant even play with in paper?

    this is DUMB as ****.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Waiting for server then match quits to lobby

    Playing on Android. Recently I get a bug where in the middle of a match the screen goes black and says waiting for server then boots me back to lobby resulting in a loss. Essentially making mobile unplayable. Where have the hundreds of dollars spent on this game went to?

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Auto-tapper sucks

    I really wish we could turn off the auto-tapper on Android. Or turn on the confirmation of auto-tap. I've lost way too many games to the game tapping in ways that make no sense based on what I have on the battlefield or in hand.

    9 votes

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  9. Heist

    Heist should be banned or modified for several reasons:

    -Heisted cards do not count against hand total.
    -cannot see what was heisted
    -overpowered cards:

    Grave Expectations - 1 mana to steal a hidden card at no discard cost

    Triumphant Getaway - 4 mana to steal 2 hidden cards, then use any color to cast them and -2 to opponents if used

    Grenzo - completely broken card with ability to cast 1 heisted card for free each turn, and heists upon entering battlefield AND each upkeep.

    Other heist cards like Thieving Aven, Impetuous Lootmonger and Weave the Nightmare are more fair,…

    11 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. Report Players for Roping

    There needs to be a way to report players for intentionally stalling games. I just spent over a half hour playing against someone who roped every single turn.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. sideboarding problem

    During a BO3 match, I was unable to properly sideboard. I could click cards to remove them, but then couldn't add cards from my sideboard to replace them. I was left with a 39 card deck, which I couldn't submit, so the timer ran out and submitted my original deck. I tried this on PC and IOS during the sideboarding period and both platforms had the same issue.

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. A carta foi mudada e não concordo com a mudança

    A carta Ensinamento do lança veloz, tinha destreza e ímpeto agora tem que escolher entre um só, já era muito difícil ganhar a partida mesmo com diversos combos agora está impossível. Quando eu pegava jogadores com baralhos brancos, pretos, verde, verde e branco, ou até mesmo vermelho e azul que é as duas cores que jogo, o jogo ficava equilibrado, mais quando você joga contra um baralho de eldrazi antes eu tinha uma chance, agora definitivamente não tenho mais chance.

    1 vote

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  13. One Ring Upkeep Trigger

    Had a food token and 3 burden counters on One Ring with 2 life left. I was expecting to respond to the trigger but it killed me immediately on the upkeep when I had untapped lands and no interruption from the opponent.

    Game would have kept going because I was going to continue making foods but for some foolish reason Arena didn't let me respond to the trigger on the stack.

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  14. Disconnect from draft

    I am using android.

    I was disconnected during a strixhaven draft while I had two losses. The disconnect did not add a loss to the draft. I played another game and won. The win added to my rank tracker. When the current draft screen reloaded I had 3 losses.

    This is an issue for a few reasons -
    1. Why can't we reconnect to games? Every other digital card game has this functionality.
    2. Why was I able to continue in a draft I was already out?
    3. I defeated someone that was still in the draft. They got a…

    8 votes

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    1 comment  ·  Events  ·  Admin →
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  15. Urabrask / Spellchain Scatter

    So this needs to be fixed ASAP.

    I just got killed by a hacker who was able to loop an infinite situation to whittle me down. Not sure if this is a bug or not, but if it’s not and you use this technique to win, you’re scum.

    With Urabrask on the field, it’s affect states:
    “Whenever you cast an instant or sorcery spell, Urabrask deals one damage to target opponent, add one red mana.”

    Opponent then played Spellchain Scatter, an instant that allows you to conjure a duplicate of the next instant or sorcery spell you play. Immediately played…

    9 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  16. Fang, Fearless l'Cie unable to helm a golgari brawl deck

    Fang, Fearless l'Cie has a black/green identity on its backside, and therefore should be able to helm a golgari deck.

    Reproduce steps:
    1. Go to deckbuilding
    2. Choose Brawl or Standard Brawl as the format
    3. Add Fang, Fearless l'Cie as your commander
    4. Unable to add green cards to the deck / Existing green cards are colored as illegal for the deck

    2 votes

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  17. shuffle

    I don't know what you did with the last patch, but before if the shuffler don't work properly, now it's complete ruined. This is obscene, I've lost a lot of matches just for shuffler issues. Please, PLEASE fix this ASAP.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Rigged

    WOTC needs to fix their match pairing, I could build a brand new list that I just crafted, and get paired against an anti list that will win every game. No matter the scheme I choose this happens. It’s obvious the shuffler is designed to create “interesting” game swings, and the match pairings favor anyone streaming to an audience. This is clearly game manipulation and when there is money on the line for tournaments, that is the epitome of illegal.

    11 votes

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  19. The game keeps bugging out, freezing and disconnecting

    First, the game wouldn't let me start a match, saying my deck was invalid when it clearly was not. Then, I relaunched the game, which caused it to bug out completely and tell me I have to complete the color challenges to unlock more game modes.
    Finally, I logged out and logged back in which made the game functional, but only until I started a match, at which point it kept freezing, loading, bugging out until it eventually just froze permanently and I hate to force quit it.
    Just thinking about how I spent over 100 bucks, 50 of which…

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. mythweaver poq ashaya

    an addition to all other report of the trigger between ashaya and mythweaver that is even more a bug.

    it doesn't trigger with other creatures even if it should. if you play mithweaver first than ashaya you can still play them without the infinite loop, but if you would cast another creature spell it should doble it but it doesn't trigger. i suggest to add in mythweaver text "conjure a token"

    9 votes

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