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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1977 results found

  1. Deepway Navigator doesnt trigger with changeling

    Lost a Game cause of a Bug that Deepway Navigator doent Trigger the +1/+0 when one of the attacking creatures is a changeling.
    Please give me my gems back.
    And please make jt easier to Report Bugs.

    1 vote

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  2. Bug Report

    Bug... I think.

    Playing on Android via app.

    The last match i played resulted in a loss, there were no cards stating a win condition on the field. The opponent was at 19 life while I sat at 21. They had milled alot of their deck, down to 15 cards. Then activated a series of land abilities, the last of which seemingly triggered a win for them... I can only provide a screenshot of the board as it ended.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Jump in win not counted

    I played a Jump in event and won, but it didn't counted it as a win.

    1 vote

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  4. Faerie Companion

    Since Lorwyn is a very Faerie inspired set could we please have the faerie companions back for a limited time in the store? Even better if you could take an existing one and re-skin it to be a more insect-like Lorwyn Faerie.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  5. Game Ready notification

    Hi, is it possible to add a sound or some sort of notification when a freindly has choosen deck and are ready?

    1 vote

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  6. Disconnecting with Server

    Recently i had assumabily disconnects with the Server. For me it only appears to happening on the Phone (android, Samsung A53) In 4 years i never had that. It happens on Standart and Historic Mode, ranked and unranked. Internet is not the issue. I can work around when completely closing the app and restart it but its semioptimal because most of the time i miss 1 whole turn. It looks like this: Game just stops but i can still use emotes and so does the contractor. I can also watch all cards. The game does not freeze but it doesnt…

    2 votes

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  7. Putrid pals/sally pride bugge

    Putrid pals entered as a 5/5 a was equipped with novel nunchuku making it a 6/6 trample. I blocked with 3x 2/2 sally pride tokens and my life total went from 6 to 0. Game over

    1 vote

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  8. To menu

    During a Traditional Standard Ranked match, the game suddenly showed a screen with "Loading" and leave me in the main menu, without counting the game as loss or win. I assume that the match was not over, so I rejoin through my cellphone. After 1 min I rejoined the game and finished it with my cellphone.
    How can the client drop me from the game and not give me a rejoin option? Seems a bug to me or a problem.
    Captured the log when I got to the main menu.
    Thanks

    1 vote

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  9. timeout extensions are being given out when they shouldn't be

    Example: My opponent spent along time on their turn three and burned almost their entire timer. After finally passing the turn to me, they were awarded a time extension. Time extensions are only supposed to be awarded to a player when the complete three full turns without seeing the "rope". I tried to submit a log file but I get a "Sorry, we couldn't submit your request" error when it's attached.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  10. Evolving Wilds always "new"

    1. Step 1: Acquire a Lorwyn Eclipsed booster which contains a copy of Evolving Wilds, after already opening a pack with Evolving Wilds in (indeed, already having four copies!).
      Step 2: Open pack.
      Step 3: Note that Evolving Wilds says "New" over it, despite having a full playset of Evolving Wilds.

    2. PC (Steam, Linux)

    3. Every time I get a booster with evolving Wilds in, I get "New" over it and I do not get duplicate protection, despite having a full playset. I think I have had 2 or 3 boosters with this happen now, on both phone and PC. It's very…

    1 vote

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  11. Stop Momir events

    I really dislike playing Momir (although I kind of always end up playing it, just for the rewards). It feels like a slot machine game, a very slow one. A lot of people feel this way, it's really far from Magic as a game.
    There are tons of easy replacements: e.g. doing Pauper or Artisan more often. It's accessible to everyone, and would be way more fun than Momir.

    1 vote

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  12. CHEATER - GOATI

    Guys, a cheater gets the exact three cards that he needs to win the game in a ridiculous way. There's no way that he actually had those cards in his hand. Give me a f****** break buddy. You're f****** rigging the f****** game and letting people f****** cheat. It's disgusting wasting my f****** time. I'm a pain ******* customer

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Academy Manufactor/Warren Soultrader/Chatterfang not producing squirrel tokens

    When playing on PC, when you have one or more Academy Manufactors on the battlefield along with a Chatterfang, when you activate Warren Soultrader by sacrificing a squirrel token, the Chatterfang should produce an additional squirrel token when the Warren Soultrader makes a treasure token. In Arena this does not happen. Chatterfang does not make additional squirrel tokens when Warren Soultrader makes a treasure token.

    1 vote

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  14. Torrential Gearhulk incorrect registration

    Torrential Gearhulk is registered as a rare card, while it's a mythic rare card.
    Please, fix it.
    I think i lost a rare wildcard because of this.

    1 vote

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  15. Currency Converter Bug

    During a Cube Draft game, any time I used my Currency Converter to return an exiled land to my graveyard it produced a Map token instead of a treasure token as is written on the card.

    1 vote

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  16. Deck-building help for new players

    Hello!

    I have noticed that tons of new players don't understand how important nonbasic lands are. In many, many games, my inexperienced opponents concede because they kept a hand without the necessary lands to cast their spells. They might keep a hand with only basic Plains in a red-white deck, and then scoop 3 turns later. It's even worse in five-color Brawl decks, when a new player runs mostly basics and then has an incredibly hard time casting anything at all.

    My idea? Put a helpful pop-up window in the deck builder. If a player has only basic lands in…

    1 vote

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  17. Matchmaking

    Make a separate play list for ranked brawl where your atrocious matchmaking is used and a separate unranked where there is no matchmaking and your playing a complete random player. This would alleviate some of the frustrations casual players are having where they are getting turn 5 loses game after game where they are put against the complete counter to the deck used, and in turn would cause players have a more enjoyable experience.

    1 vote

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  18. Shiny / Grinding noise in SFX is irritating.

    Repro:
    1. Go to settings, Sound,
    2. turn down all volume sliders except SFX.
    3. Sit in the main menu or start a game. What is that sound? "EeeeeeEEEEeeeee"

    Workaround: Turn down SFX. But impact is that now I can't hear any other SFX.

    Desired result:
    * Isolating this sound and letting users disable it.
    * Or, only using it for a contextual event, and not the whole match.

    Turn up your SFX and listen to the background. What is that? It sounds like a key is being made in one of those machines at a hardware store. It is…

    1 vote

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  19. Triggered abilities...fail

    After playing Raise The Past I had many triggered abilities. This large stack resulted in the game forcing a draw after demanding i choose a different action. I could not choose a different action. As well, the current stack was not infinite, so there was no need to force an abort.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Torrential Gearhulk incorrect registration

    Torrential Gearhluk is registered as a rare card while it's mythic rare. Please, fix it. I lost a rare wildcard because of that.

    1 vote

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