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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3230 results found

  1. Why did skip until response get changed to "enter", please change it back to "ctrl"

    Please change it back to ctrl! For those of us with ultrawide monitors, if you full screen in the menus the visual resizes to 1920x1080 box once you enter a match, so you have to alt+enter to put it back to full screen, but now that enter is the pass turn, so many times I've accidentally passed my entire first turn while I alt+enter.

    3 votes

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  2. Taigam bug

    Similar to another Taigam bug already reported. My opponent used Etali, Primal Conqueror to play my Taigam, Master Opportunist. Soon after, his Etali entered again and he cast my Reckless Impulse. My Taigam (under his control) suspended a copy of Reckless Impulse for me rather than for him.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. ent didn't give me the option to pay mana

    My opponent played Icy Reception on my Kiora of Fire and Ashes, I had 3 mana open (two lands and a Murmuring Volume) but the client didn't give me the option to pay mana and my Kiora got countered.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Subject: Bug Report Android

    Hello,
    ​I would like to report a persistent bug regarding the interaction between the cards "Kitsune's Technique" and "Cruel Calculations".
    ​Situation:
    ​On my turn, I cast "Kitsune's Technique" for its Sneak cost by returning an unblocked attacker to my hand during the declare blockers step, causing my opponent to mill half of their library.

    ​Later in the same turn, I cast "Cruel Calculations" and explicitly targeted my opponent.
    ​However, instead of the opponent drawing cards based on the milled amount, I (the caster) incorrectly drew the cards (or the targeting mechanics resolved on me instead).
    ​I have tested this multiple…

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Settings Button Blocked When View Battlefield Selected at End of Game

    At the end of a game, when using the Android app for arena, you can no longer click on the settings. Button to report a player if they did something such as stalling. And you didn't report it through the settings menu before the game ended.

    It can be reproduced by just playing a game. And when the game ends and you have the option to tap view battlefield. The leave battle button blocks where the settings button was during gameplay, which is where the report a player option, is located.

    2 votes

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  6. "Asset Error Detected" when playing a tutor

    Whenever I play a tutor and my deck is on display, I immediately get an error message "Asset Error Detected" and it relaunches Arena, but that takes too long and I can't pick my card, I get back into the game a turn later.

    3 votes

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  7. Summoning sickess persisted after several turns

    In a recent game, I played a Creature (Donatello), and it had Summoning Sickness across multiple turns (couldn't attack all those turns), also Mana didn't untap at the begining of my turn (even though I was able to use it).

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Shores of Imagination III not always accumulating

    I've played six games since logging in, but have only gotten credit in the Shores of Imagination III achievement for four. It's not the first time this has happened; I just assumed I looked at it wrong but it seems to be fairly constant.

    Edit / addendum -- I'd already won 15/15 games for my daily limit (logged out about three hours ago and logged in to play some more), but it has happened before I completed the 15/15 in the past.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  9. 10th pack reward issue

    I bought 10 packs. When I got my reward for the 10th pack I was opening the cards and got distracted, then my phone screen closed and when I opened my app back up I lost all the bonus cards I had just earned!!!! Feeling kinda bummed and annoyed.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  10. BUG: Etrata, Deadly Fugitive's ability doesn't work right with Banishing Light, Sheltered By Ghosts

    On version 2026.62.20.5586.1310916, macOS.

    Etrata, Deadly Fugitive's ability says:

    Face-down creatures you control have "(2){U}{B}: Turn this creature face up. If you can't, exile it, then you may cast the exiled card without paying its mana cost.

    I had a face-down Banishing Light that came from hitting the opponent with Etrata on a prior turn. I activated the Etrata ability on the face-down Banishing Light to exile it and cast the exiled card without paying its mana cost.

    Instead, the game put Banishing Light directly onto the battlefield without anything happening. It did not prompt me to select a target.…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  11. New arena format suggestion

    Hello. I would like to be involved and pitch a new MTG arena idea for the limited community. Let’s take fan favourite sets (duskmourn would be a good example) and try to improve it. I have spent days looking at the card files and feel like I could make an amazing format even better. Just start by removing the made for constructed rares that don’t work in limited and replace them with fan favourite build arounds and rares that strengthen the under powered archetypes. Then take the lowest performing commons and uncommons and replace them with existing cards that may…

    2 votes

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  12. Drew card face-down in hand after desync

    While playing I experienced a desync bug where both timers were visible and decreasing at the same time, and at the start of my next turn I drew a card "face-down" in my hand that was un-draggable. At the start of that turn my lands did not untap, I had two lands on the field. Android or I would provide logs. This bug was experienced within 15 minutes before the post time

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Strange bug

    I had Ureni and was about to win the game. My opponent attacked me with a 6/6 flying Demon and also had a Bat that doubled the damage they could deal to me. However, I blocked the Demon with Ureni, which had protection from black, so I took no damage and the Demon died. But something strange happened at that exact moment: I automatically lost the game, even though the Demon died and dealt no damage to me. I don't understand what happened.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Jace, Reality Sculptor issue on opp. draw step stop

    I ultimated Jace, Reality Sculptor on opp turn in draw step to leave them with 1 card in library. I used Jace's Machinations to use my planeswalkers on opp turn. The field had my opp with a copy of my The Theorist, Jace Beleren, so in this upkeep stop he should have force drawn with Jace theorist then natural draw and lose the game. However, in this game he drew with the planeswalker then didn't have a natural draw thus letting him live. I did end up winning due to the opp using the ult on Jace the theorist.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Ban Emporium Thopterist

    This card provides way too much value for a 2 drop. It needs to cost at least 4 for what it does since it boosts thopters.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Product Suggestion

    iOS playing brawl
    I played an overloaded **** and opponent played brave the elements. Their creatures were not destroyed as they should have been.

    2 votes

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  17. geist

    why playing with geist the saint thalia, the reduction in mana did not apply to spell , making me unable to complete the whole play for the round

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  18. Hackers over running this game

    100s of reports done, 0 results. Reddit hackers are over running this game and breaking the game code. Mana cost manipulation hacks, turn bypass or phase bypass hacks, timing hacks, etc. they are finding every ***** in the code they can and manipulating it to win.
    Most recently, monkeyred using planeswalker abilities on my turn. It’s just getting silly at this point and 0 word from anyone who works with the game or customer support. Keep reporting the hackers and stay strong maybe they won’t be a greedy corporation forever and fix the game to secure the game code from…

    2 votes

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  19. Could not pick card during draft reality fracture

    Could not pick card during draft. Happened at least in two different drafts 12-10-26. These were in Premier draft reality fracture.
    One time in the second booster. And one time in the first or second booster. Double clicking / dragging and the select button were not working. happened I tried to select a card in the Reality Fracture draft, and the game visuals stopped working and it said "Unable to make draft pick". I was wondering if I could get my gems reimbursed for both drafts.

    2 votes

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  20. Summon: Primal Odin and Mabel, Bitter Recluse interaction bug

    Used Mabel, Bitter Recluse to remove two lore counters from Summon: Primal Odin, bringing it from 2 (kill opponent wth any damage effect) to 0 counters. Next turn, Odin adds a lore counter, going from 0 counters to 1 (destroy target creature). I did this twice on different turns. Then I attacked with Odin with only 1 counter present, opponent lost game with two lore 2 counter lore effects listed.

    I took a snip of the final screen, but I couldn't get this report to accept the upload.

    2 votes

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MTG Arena Bugs & Product Suggestions

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