MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4169 results found
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Problem with draw step
During draw step in a best of 3 match I drew 2 cards with nothing on board, in the graveyard, or anything my opponent had played to allow me to do so. This happened twice in one game.
2 votes -
bug
Turtles forever is bugged. My opponent selected only 1 card (not 4). The game requires me to submit 2, which I was not able to do so I timed out and lost.
2 votes -
FIX THIS MOBILE GAME
FIX YOUR GAME!!!! It’s ******** I have 45 lands and only draw 2 every time!!! Yall know **** well what you are doing and it *****, putting my deck against decks that directly counter mine 10 times in a row cuz i actually beat 90% of people in my own bracket? * that! FIX YOUR GAME
2 votes -
saga
when saga creatures lose all abilitys they should be dead do to state based actions and still being a saga. that has more saga counters then chapter abilities
1 vote -
Android crash - V 2026.55.0.5391
Since update, when i try to open app, it gets to scene initialization and crashes with an error message, pics included
3 votes -
Display bug on the card "Demonic pact"
Just play a demon pact deck and watch the display bug on choice already made.I am using a PCWhen i make a choice with demonic pact, only the first choice become grey on the card display. I need to identify in wich order the demon pacts are triggering when i have several on the board, so i can then write down wich choice is made with each demon pacts. That makes my actual and future demon pacts deck UNPLAYABLE. It's a pain in the *ss for both me and the opponent. What doesn't help, is that the display isn't bugged only when you want to read the card, but also when you need to order the trigger order. When several demon pact are triggering and you need choice the order of triggering, the text of the demon pacts are all black, there is no grey text to indentify wich choice have been made.The "demon pact" choice in the text should become grey every time you make a choice. Not just the first time for reading the card, or never work for ordering the triggering order of several demonic pacts.
Just play a demon pact deck and watch the display bug on choice already made.I am using a PC
…When i make a choice with demonic pact, only the first choice become grey on the card display. I need to identify in wich order the demon pacts are triggering when i have several on the board, so i can then write down wich choice is made with each demon pacts. That makes my actual and future demon pacts deck UNPLAYABLE. It's a pain in the *ss for both me and the opponent. What doesn't help, is that the display
3 votes -
Bug
Since last tuesday I can’t use MTGArzena in my mobile (Android)
The last update have failed twice. After success the software worked but il can’t change pages or launch a match or évent.
It stays freeze on loading the page i clicked on.
I have a power cube deck but canette play it
I missed last events
I miss my goals
It becomes really annoying
What can i do to fix it ?
Thanks3 votes -
Crash on android
Sat January 17 first update for Lorwyn Eclipsed, game won't start. On Galaxy s25 Ultra. Crashes after 30 seconds.
3 votes -
jump in
Jump in event is still only rerouting me to the home page.
30 votes -
Need My Gold Back or Cosmetic Issued
Please give me my gold back (8000) as it appears the store cosmetics aren't working properly. I bought TMNT Arcade style 4 pack. You took my gold pretty easily but no cosmetic issued. Just forget the cosmetic and issue my 8000 gold back and this fixes everything.
1 vote -
Mana
It seems maybe one out of 20 games I get access to more than 2 mana and have any shot at casting anything. No matter the deck, card draw, mulligan, anything. I have decks absolutely embarrassed with mana count and blue decks that are full of cars draw and when I play multiple games and don't get more than one mana it really seems like the algorithm is completely broken. Why would I want to put money into a game that's broken?
1 vote -
Ygra, Eater of All
The ward for Ygra, Eater of All, sacrifice a food, does not appear to be working in the latest update (Ninja Turtles). I had three copies ‘destroyed’ by my opponent using three different black cards and my opponent did not sacrifice anything to do so.
1 vote -
Balamb Garden // Command Beacon puts creature in hand from battlefield
Balamb Garden // Command Beacon, Zuran Orb, Vigorous Farming and enough lands to cast Commander Lumra, Bellow of the Woods are on the battlefield. Opponent plays Lumra, sacrifices lands to Zuran Orb in response to Lumra trigger and then sacrifices Command Beacon to use its effect to put a commander from the command zone into their hand. The land, however, takes the Lumra from the battlefield, moves it to the command zone and then to their hand.
This allows them to infinitely loop Lumra and fetch all the lands from their deck and all other cards into their graveyard, since all lands enter untapped with Vigorous Farming.
Command Beacon should not take a commander from the battlefield, but only be able to change the commander's zone from command zone to hand if the commander is actually in the command zone.
Balamb Garden // Command Beacon, Zuran Orb, Vigorous Farming and enough lands to cast Commander Lumra, Bellow of the Woods are on the battlefield. Opponent plays Lumra, sacrifices lands to Zuran Orb in response to Lumra trigger and then sacrifices Command Beacon to use its effect to put a commander from the command zone into their hand. The land, however, takes the Lumra from the battlefield, moves it to the command zone and then to their hand.
This allows them to infinitely loop Lumra and fetch all the lands from their deck and all other cards into their graveyard, since…
1 vote -
There's a bug with only being able to draw land. I have 15 lands in a 67 card deck and the last 16 games i played, i drew a land every sing
There's a serious bug. I can only draw land. I have 15 lands in a 67 card deck, and the last 16 games i played every single turn i draw land. theres not even that much land in my deck. Obvious bug. Cant win a ranked match because of the cheating. Also why is it that when you play ranked you will play every other rank than the one you are in? Again another obvious almost intentional flaw. Game is unplayable. Fix the junk
1 vote -
affinity spell don't stop play
Even though Donny and Raff had a noncreature spell they could have given affinity to and played, MTG Arena passed the turn without stopping.
1 vote -
2 votes
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Powered Cube Prizing Inaccurate
The prizing for Powered Cube Traditional Draft is issuing a different number of packs than indicated on the event information inside Arena. Hovering over the prizing for 3 wins, it states "Reward: 2,500 gems & 3 Cube Prize Packs & 2 Packs". However, the actual prizing issued for 3 wins was 2,500 gems, TWO Cube Prize Packs, and THREE Packs. This means everyone going 3-0 had been issued a regular pack instead of a Cube Prize Pack as shown on the event page within Arena.
3 votes -
Astelli Reclaimer doesn't offer the option to return a card
After playing Astelli Reclaimer in my game, nothing was returned to the battlefield (no selection showed up) even though my graveyard was full of stuff to return.
6 votes -
Error code -1
Error code -1
Will not let me log in
“ A unexpected problem occurred (Error code: -1). Please try again.”
6 votes -
Cosmetic Items not being reflected during gameplay - Bug
I play Magic the Gathering Arena. I recently purchased a new Avatar (Slimefoot) and Companion (Frost Cub). However, when I play games, those avatars and companions are not showing for me. I still have the previous avatars and companions as before. Yes, I have triple checked that I selected both Slimefoot and Frost Cub as defaults… but it still will not equip them to my account when I play. This is an issue for me because I paid real money to purchase these in-game cosmetics. So I would like for them to work.
I recently purchased an avatar (Slimefoot) and a companion (Frost Cub) from the MTG Arena store, but when I try to equip it, it does not take effect or show on my profile. I will show you screenshots with Slimefoot and Frost Cub so that you know what I’m talking about, and then I will show you screenshots of my gameplay that will show how neither Slimefoot nor Frost Cub are equipped to me. Instead I have some sort of angel as my avatar and some sort of goblin as my companion.
I play Magic the Gathering Arena. I recently purchased a new Avatar (Slimefoot) and Companion (Frost Cub). However, when I play games, those avatars and companions are not showing for me. I still have the previous avatars and companions as before. Yes, I have triple checked that I selected both Slimefoot and Frost Cub as defaults… but it still will not equip them to my account when I play. This is an issue for me because I paid real money to purchase these in-game cosmetics. So I would like for them to work.
I recently purchased an avatar (Slimefoot) and…
2 votes
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