MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9144 results found
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xp points
XP points are not added to my mastery
65 votes -
Received 20 gems in rare slot of a pack despite NOT having all of the rares from that set.
I bought a pack of Foundations and it gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares. Please see attached images and log file. Could you please give rare wildcards instead of gems? This 20 gems instead of a wildcard feels like I'm being cheated, and lord knows I've spent enough money on this game.
Thank you for your consideration,
Duncan4 votes -
He wins by stalling at the beginning of a match
Nikoloplast, That is his in-game name, wins by stalling at the beginning of a match until the person quits.
4 votes -
shuffler
Please fix the shuffler
20 votes -
I am getting the same cards in my hand every game of brawl on arena.
So I currently play brawl (100 card commander) on arena. It’s very frustrating that the start of every game i have the same 7 cards. Even the ones I pull after are the same cards I play every game.. I only see about 20-30 cards out of the 100 I have. I actually just edited the deck and put in 7 different new cards. I have since played at least 50 games and HAVE NOT PULLED ANY OF THE NEW CARDS. It’s very frustrating because I love playing so much, but it’s getting old rotating between 25 cards. The only way I get to play with the cards I NEVER SEE is if I play a card that allows me to search my library for any card I want and put it into my hand. In my opinion, I shouldn’t have to do that. I do understand you don’t go through your whole deck every game… but I should be seeing a better variety if I have 100 DIFFERENT cards…. sorry just upset. I know I could just use a different deck but I LOVE this deck I built and would like to use it most of the time. Can this be fixed somehow on my end or is this a game issue? Please help me lol
So I currently play brawl (100 card commander) on arena. It’s very frustrating that the start of every game i have the same 7 cards. Even the ones I pull after are the same cards I play every game.. I only see about 20-30 cards out of the 100 I have. I actually just edited the deck and put in 7 different new cards. I have since played at least 50 games and HAVE NOT PULLED ANY OF THE NEW CARDS. It’s very frustrating because I love playing so much, but it’s getting old rotating between 25 cards. The only…
1 vote -
store is not working
Store is not currently working for me
2 votes -
Player xXSkyAssassin Bugged
I played a round 10 mins ago with this gentlemen. He dropped a series of cards that I believe needs to get looked at. Granted, its a badass Deck, but watch as he climbs over 400-500 health, my game literally started to crash. Minion spam, health spam, endlessly until my computer couldn't compute. He won fair in square, but I would of loved to have seen if i was going to pull Damnation next turn to clear the board. Never made it that far. Please take a look at this. My account with show you that all I play is historic, I have never seen this in the 500+ rounds I have played. Balancing is needed here Dev team, thanks
I played a round 10 mins ago with this gentlemen. He dropped a series of cards that I believe needs to get looked at. Granted, its a badass Deck, but watch as he climbs over 400-500 health, my game literally started to crash. Minion spam, health spam, endlessly until my computer couldn't compute. He won fair in square, but I would of loved to have seen if i was going to pull Damnation next turn to clear the board. Never made it that far. Please take a look at this. My account with show you that all I play is…
2 votes -
Arena Auto-Passed from Upkeep to Draw Step and Lost My Game
I played a Standard Brawl game ending just after 5pm EST on 1/12/2026 against user Z01berg. During their turn, they milled me out so I had no cards left in my library. Instead of pausing between my upkeep and draw steps of the game, in which I would have cast an instant to win the game, Arena passed immediately to my draw step and killed me. If this is a bug, you should know. If this is not a bug, there should be a way to turn this terrible auto-passing “feature” off for an account, but honestly it should not be a feature to begin with. If a player has the ability to do something at instant speed before moving to a step that would lose the game for them, then Arena should automatically put a stop before moving to the next step. I don't care about compensation, I care about this not happening again. I do, however, care about getting an actual response.
I played a Standard Brawl game ending just after 5pm EST on 1/12/2026 against user Z01berg. During their turn, they milled me out so I had no cards left in my library. Instead of pausing between my upkeep and draw steps of the game, in which I would have cast an instant to win the game, Arena passed immediately to my draw step and killed me. If this is a bug, you should know. If this is not a bug, there should be a way to turn this terrible auto-passing “feature” off for an account, but honestly it should not…
2 votes -
Bug in cards
When u cast Kavaero, Mind-Bitten and it enters as a copy of Bringer of the Last Gift players sacfirice createure but they shouldnt, coz it says IF U CAST BRINGER OF THE LAST GIFT and opponent DIDNT CAST BRINGER OF THE LAST GIFT but he casted KAVAERO. EXPLAIN!
1 vote -
Perforating Artist not doing as described
Perforating Artist did not take 3 life away from opponent. Card reads that if you choose to loose 3 life then owner pays it as well. Choosing the other options negatives both players from loosing life. This did not n happen as it should've in my event.
1 vote -
companion bug
I cannot see my pets when I try to change a companion for a deck. I'm stuck with my past picks and the default companion for my new decks.
2 votes -
the ai cheats
anyway we can give refunds to people that play the ai bots and the ai bots cheat? drafting the same rare and having both in their hands. having playsets of uncommons and commons. having the right cards at the right moment. customer service says that the players don't cheat on arena but don't say anything when you tell them that the ai bots cheat.
3 votes -
Feature request: Please add an option to flag opponents who go AFK
Please add an option to flag opponents who go AFK or rage-quit without conceding in ranked matches. A reporting system would improve fairness, discourage unsportsmanlike behavior, and make ranked play more enjoyable.
3 votes -
The game changed my card choices.
The game swapped the cards I chose in the draft. When I saved the deck, it gave an error. I opened it and it had swapped the cards again. I remade a new deck and the card that had disappeared reappeared in the match, but I didn't have hand to play. I won, I lost, I went to change the deck, guess what? The cards disappeared! I closed it, rotated the deck, the cards appeared, but no lands came up. I swapped two hands, tried to play, but it didn't work. I'm only opening this ticket to inform you, and I usually avoid opening complaints, but in the entire history of this vital industry, this has never happened to me, and that's not to say I open a lot of tickets afterward.
The game swapped the cards I chose in the draft. When I saved the deck, it gave an error. I opened it and it had swapped the cards again. I remade a new deck and the card that had disappeared reappeared in the match, but I didn't have hand to play. I won, I lost, I went to change the deck, guess what? The cards disappeared! I closed it, rotated the deck, the cards appeared, but no lands came up. I swapped two hands, tried to play, but it didn't work. I'm only opening this ticket to inform you, and…
3 votes -
Iroh
Iroh, Tea Master card has a fault in its coding.
Card says you MAY give an opponent control of a permanent you control...
Currently online MTG REQUIRES you to give an opponent control of a permanent. It does not let you 'submit 0.' Also, during one game where I was forced to give control of an item (dual swords), the artifact remained attached to one of my creatures while also giving me a token. Overall, a very buggy card.
Please review.
2 votes -
Daily quest timer Stuck
My daily quest timer is stuck at around 15h 40m for the past day on both android and pc. I only play standard format, no direct matches or bot matches. I haven't had daily quests for 2 days now. It is not resetting.
3 votes -
Ancient vendetta
so I used Acient Vendetta, and it is not giving me all the names of cards, this has happen in a couple of my games. Prime example is Krenko in this picture. I can't make an inform decision if the list is not complete.
1 vote -
Evolution Witness's ability is not working after the first turn it is on the battlefield
Evolution Witness's ability is not working after the first turn it is on the battlefield. I've tried using it's ability to return a card into hand on following turns after the first time it gets +1/+1 counters on it but it does not activate. Why?
1 vote -
Game suck shitholes
Fix the matchmaking and Shuffler
The rigging is obvious
wait 45 seconds for a game - go second - instant loss - flood
wait 45 seconds for a game - wow instant win - go first - perfect draw
wait 45 seconds for a game - go second loss - drought
wait 45 seconds for a game - go second - loss - all single color lands -
wait 40 seconds - switch decks - instant game time - rinse and repeat12000 games = exactly 50% win rate - even after many, many instant concedes - how wierd - 57% win rate on the play - 43% win rate on the draw - and exactly 50/50 . thats some kind of lottery ticket luck right there
what a complete crock - also no economy in the game - just spend real money for garbage -
Fix the matchmaking and Shuffler
The rigging is obvious
wait 45 seconds for a game - go second - instant loss - flood
wait 45 seconds for a game - wow instant win - go first - perfect draw
wait 45 seconds for a game - go second loss - drought
wait 45 seconds for a game - go second - loss - all single color lands -
wait 40 seconds - switch decks - instant game time - rinse and repeat12000 games = exactly 50% win rate - even after many, many instant concedes - how wierd -…
9 votes -
Critical Bug with Nethergoyf Card "Escape ability"
The issue occurred with the card Nethergoyf.
At a decisive moment in the match, I attempted to activate the card's Escape ability. The requirement for the ability's cost involves exiling different card types from the graveyard. At that moment, my graveyard contained about 15 cards, including Enchantments, Creatures, Instants, Sorceries, and Artifacts.
I easily met the requirement (4 or more card types), however, the game did not allow the ability to be activated. The system simply did not enable the option to pay the Escape cost, even with sufficient resources and cards in the graveyard.
This failure was the determining factor in my defeat, as the return of Nethergoyf with its updated power would have guaranteed victory in the match.
The issue occurred with the card Nethergoyf.
At a decisive moment in the match, I attempted to activate the card's Escape ability. The requirement for the ability's cost involves exiling different card types from the graveyard. At that moment, my graveyard contained about 15 cards, including Enchantments, Creatures, Instants, Sorceries, and Artifacts.
I easily met the requirement (4 or more card types), however, the game did not allow the ability to be activated. The system simply did not enable the option to pay the Escape cost, even with sufficient resources and cards in the graveyard.
This failure was the determining…
2 votes
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