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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1865 results found

  1. -3 life and player still alive

    Player reached -3 life points and the game kept going. The game only ended when my life reached zero.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Stasis Snare/Get Lost interaction didn't exile target

    Opponent attacked with Elenda, I cast Stasis Snare, Opp Cast Get Lost targeting Stasis Snare. Stasis snare has to resolve onto the battlefield for Get lost to target it, but Elenda never left play and was able to complete the attack as if Stasis snare never entered. it should have exiled her regardless for a moment and put her back in summon sick/untapped. instead she was able to flow through as if Stasis Snare was counterspelled. this is incorrect operations.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Unable to use card style-d lands after drafting Chromatic Cube

    After drafting Chromatic Cube, I am unable to add any of the triomes or other lands that have card styles attached to them that I do not own. After trying to add them to the draft deck it only pops up with the offer for me to buy the card style but not add them to the deck.

    32 votes

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  4. Can't target Ghost Vacuum to Timeline Culler in the graveyard, which was about to be cast as a warp spell.

     Hi, I'm a MtGA player on iOS (iPad).

     I probably found a bug related to the warp spell on "Edge of Eternities".
     Now these two was the problem I faced.

    1. As on the title, I couldn't target Ghost Vacuum to Timeline Culler in the graveyard, which was about to be cast as a warp spell.
    2. I was available to target Ghost Vacuum to Timeline Culler when it was in the exiled area, as it had been exiled by the result of warp.

     I wanted to prevent the opponent from casting it in the graveyard, but then I failed. And after…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Unable to Scream destroying things?

    I attached Unable to Scream to opponent's Fuel Tank Feaster. Fuel Tank Feaster was destroyed, leaving each card in their respective graveyards.

    How does this happen?

    Unable to Scream entered from exile from Relic Warder. As soon as I selected where to put Unable to Scream, Feaster just popped instead of becoming a 0/2...I flickered the Relic Warder with Soulherder to release the Scream and declined exiling anything with Relic Warder.

    The field had maybe one other thing out there. I swear this has happened before (Unable to Scream just killing cards randomly.) It's almost as if the game…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Unable to Cast Instant Spell

    This is an ongoing issue. I encountered a similar problem a few weeks ago with being unable to respond at instant speed with an enchantment that has flash and grants hexproof until end of turn. Now the game just wouldn't let me cast Horrid Vigor using the two lands I left available specifically for that scenario.

    FIX YOUR GAME

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Unable to retrieve exiled cards with Invasion of Arcavios

    Unable to retrieve exiled cards with Invasion of Arcavios.

    I was unable to grab a spell that was under Leyline of the Void. Outside of the game includes exiled cards.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Shoot the Sheriff being able to target creatures with Hexproof

    Shoot The Sheriff is currently being able to target creatures with Hexproof. Happened many times, namely with creatures that had the Swiftfoot Boots equipped.

    I believe that players are catching up to this, because now I'm seeing much more Shoot The Sheriff than before and they are casting this and selecting the hexproof creature and casting its your only creature on the field and even though they see the boots and the hexproof symbol on the creature card. Please fix it. Thank you.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Premier Draft - Network Error: Unable to join event. Please try again later.

    I got this message attempting to join a premier draft. Now, I'm locked into this message. When I go into premier draft, it shows the "Start Draft" button, and when I click it, I get this message.

    I've tried restarting Arena and my computer. There's no option to resign. I'm locked into being unable to play premier draft.

    11 votes

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    1 comment  ·  Events  ·  Admin →
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  10. Sunset Saboteur did not force opponent to discard to target and destroy it.

    Sunset Saboteur did not force opponent to discard to target and destroy it.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Unable to get collection : what have i to do to resolve? the problem is frequent almost daily

    Unable to get collection : what have i to do to resolve? the problem is frequent almost daily

    8 votes

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  12. unable to re-roll rewards

    Since the latest update I am unable to re-roll the daily rewards.
    Can you please fix it!

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Enable banning players that abuse rope

    Some players abuse the roping system, clearly to annoy the opponent. It's extremely detrimental to the experience and to the community. Yes, you can report players but frankly no one know if anything happens at all after that.

    There should be a feature that if a player ropes every single priority more than 10 times on a game it allows you to ban that player so you don't ever play against that player again.

    18 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Veil of Summer / Sublime Ephiphany bug. Opponent still able to target

    Veil of Summer already resolved, omniscience on the board. Sublime Ephiphany was still able to target my omniscience on the board and return it to hand.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Unable to activate Alquist Proft ability

    Hello! During a game today, I was unable to activate the ability of Alquist Proft on my opponent's turn. This happened twice, and both times I looked at all the cards on the battlefield to see if there was an effect that would shut off the ability. I couldn't find one.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. unable to purchase anything from the store

    Unable to purchase anything from the MTGArena store for the past two weeks or so.
    I´ve tried various debit/credit cards, Paypal won´t go pass the "confirm you´re a human" step.
    I reinstall the game and nothing seems to work!

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  17. Bug

    There is an issue with a card ability. Leyline Of Sanctity gives the player hexproof from abilities & spells. Yet I’m still discarding cards, milling cards or still being a target of damage damage spells. Please fix this card.

    12 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  18. Unable to play Jump in!

    Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.

    Additionally i have no ability to resign the current deck that i am stuck with.

    This problem persists both on windows and Android.
    Uninstall & reinstall on both platforms does Not resolve the issue.Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.

    Additionally i have no ability…

    32 votes

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  19. Jump in game won't let either player take action

    Jump in game gives both players timers but won't let either player take an action

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. untimely malfunction

    When casting Untimely Malfunction using the second mode to target a counter spell with one spell on the stack (which was targeted by the counter spell), I was unable to select a new target for the counter spell, but I was also unable to take any more game actions or undo casting the untimely malfunction which now apparently had no legal targets to finish resolving. It was stuck with "Select 0" grayed out and no possible further actions, so I lost the game on time. An Untimely Malfunction indeed.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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