MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3190 results found
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Can no longer switch back to the Karn avatar
Hi, for a long time I was using the Karn avatar. I recently bought another avatar and switched to it, but I found that I can no longer switch back to the Karn avatar I was using as it doesn't show up in the avatars screen. Is this a bug? Is there a way to restore the Karn avatar to my account? Thanks
3 votes -
"Show Phases" Option Not Working
After I switch accounts by logging out from the MTGA client and signing into a different one I am unable to see phases as the options disables itself. When I go to click on the option to show phases, it disables itself once I click out of the menu.
3 votes -
Instant in battle
More than once if the turn of the guy I am playing with is too long, I cant play my instants spells during the batte phase are use my creatures abilities.
2 votes -
Iroh, Grand Lotus does not work with Gran-Gran
When casting spells with Iroh, Grand Lotus, cost reduction is not correctly applied. I had Gran-Gran with exactly three lessons in the graveyard, which means I should be able to cast them (at least the first one) for their flashback cost for 0. MTGA removes the spell from the graveyard before the mana cost is paid, which turns off Gran-Gran's cost reduction, making the spell cost 1, and returning it to the graveyard. Perhaps not coincidentally, the client crashed after the game ended.
3 votes -
Gran gran
Gran gran's discount on non-creatire spells still works once triggered for the whole game, even if she is in exile/ no long on the board.
3 votes -
Missing Card
Opened a card pack for the new Teenage Mutant Ninja Turtles set, and received the Brainstorm full art card, and it is not available in any set, nor can I make the card with tokens. Is the card banned?
1 vote -
Turtle Van card glitches while crewing
Playing mtg arena on mobile iOS. On my turn I have an eligible creature in play, say a 2/2sewer rat, I also have the turtle van in play. I select turtle van to activate crew, then select my 2/2, it taps, the turtle van starts to do a spin graphic then the game glitches for a second, it skips all remaining phases of my turn and goes to opponents draw phase. No damage is done to player, and no plus one is given to my 2/2.
2 votes -
Card text blacked out and unreadable
Since the last two updates, when building a deck or even when opening packs, some cards have portions of text blacked out and unreadable. I'm on Android.
2 votes -
attack skipped
I use turtle lair before attack pahse to attack for lethal but the attack phase never appeared.
skipping the turn entirely.1 vote -
Midweek Magic Achievement Stuck
The Midweek Magic Achievement is stuck at 48/52.
Last week I checked between games and it was not moving up. I thought maybe once the event is over all 3 will be counted at once but no.
This week, I've checked prior to the games, did my 3 Standard Pauper wins and it's still stuck at 48/52.
2 votes -
sealed freeze with suggest lands
Bug Report: Game Freezes in Sealed Deck Builder when using "Suggest Lands" (Android)
Summary:
The game client freezes and requires a restart when trying to edit the main deck after clicking the "Suggest Lands" button during a Sealed event.
Steps to Reproduce:
Participate in a Sealed event.
Between matches, enter the Deck Builder to modify the deck.
Click the "Suggest Lands" button.
Attempt to open or interact with the Main Deck to make further changes.
Actual Result:
The game becomes completely unresponsive (freezes). I am forced to close and restart the application to continue.
Environment:
Platform: Android
Event: Sealed2 votes -
Triskaidekaphile should be banned.
I dont care who disagrees with me but between the first and last experience I had at an irl mtg event and now this on arena. I personally think all win the game car effects should be banned. We were not even 4 turns into a casual historic match and I lose before I can even get anything going cuz he built his deck to instantly get the win condition on that stupid card. 13 cards in hand, win the game. At the one tourney I went to, a guy had a 300+ card deck and 6 turns in played a card that gives the win if you have 250+ in your library. Never went to another event since then. You see what im getting at??? Cards with win game effects kill any desire to even try to have fun. And its a game. Isn't that the whole point? For everyone to have fun? Not for one person to have fun making other people hate the whole game. Sorry for the rant but I stand by my statement and hope others will agree with me.
I dont care who disagrees with me but between the first and last experience I had at an irl mtg event and now this on arena. I personally think all win the game car effects should be banned. We were not even 4 turns into a casual historic match and I lose before I can even get anything going cuz he built his deck to instantly get the win condition on that stupid card. 13 cards in hand, win the game. At the one tourney I went to, a guy had a 300+ card deck and 6 turns in played…
1 vote -
Play Bundle Pricing
I was surprised to see the Play Bundle for Lorwyn Eclipsed is now at $49.99 and includes a few more items, rather than the previous $24.99 price. This now makes the bundle out of a price range that I would be able to afford. Please bring back a lower cost option that still includes the draft or sealed tokens!
3 votes -
Case of the Shattered Pact
I am writing to report a gameplay issue that occurred during my second Premier Draft of Murders at Karlov Manor on MTG Arena.
TL;DR for your convenience:
During my second MKM Premier Draft match (Jan 12, 22:25), Case of the Shattered Pact failed to solve on two consecutive turns, despite me clearly controlling permanents of five different colors both times. This prevented access to its solved ability and had a major impact on the game.This happened on January 12th, at 22:25
I had:
- Case of the Shattered Pact
- Multiple lands and permanents (with every color but white).
- Museum Nightwatch/its detective (white/white blue).Description of the issue
Case of the Shattered Pact didn't solve correctly twice on consecutive turns.
- On turn 1 I controlled four colors via lands.
- I played Museum Nightwatch (White), with the fifth color.
The case didn't solve, so I purposefully chump blocked with the Nightwatch to get the Detective with white, in order to try and solve the case with a new white permanent.
On turn 2 I once again clearly controlled permanents of five different colors (lands + the blue-white token).
I kept the token on the battlefield and expected the case to solve during the end step. It didn't.
Because Case of the Shattered Pact never solved, I was unable to use its ability on subsequent turns.
This was particularly impactful because if the case had solved, my Barbed Servitor would have been able to attack with flying and double strike on my second and third turns after the condition was first met, granting me 4 whole cards, which I never received.
This directly affected my ability to stabilize and compete in the match.
Thanks in advance for your time and for reviewing this report. Please let me know if any additional information is needed.
I am writing to report a gameplay issue that occurred during my second Premier Draft of Murders at Karlov Manor on MTG Arena.
TL;DR for your convenience:
During my second MKM Premier Draft match (Jan 12, 22:25), Case of the Shattered Pact failed to solve on two consecutive turns, despite me clearly controlling permanents of five different colors both times. This prevented access to its solved ability and had a major impact on the game.This happened on January 12th, at 22:25
I had:
- Case of the Shattered Pact
- Multiple lands and permanents (with every color but white). …2 votes -
Power and toughness not showing during gameplay
After downloading the latest update, my game no longer shows the power and toughness for creatures in hand, graveyard, and play.
2 votes -
several turns by player in row
game ended at 08:08 AM GMT+2 on 15th of Jan.
was there a glitch, that allowed opposing player to perform several turns in a row? they did play Alrunds epiphany, but got more than 1 extra turn after the 1st spell2 votes -
Case for an uneaten feast
Case of the uneaten feast was sacrificed during my combat phase yet it did not allow me to resurrect any creatures when land was available. I then had to pass, when I did I was unable to play my commander as well as my left most card, only card the game was allowing me to play was Holy Cow. 4 lands were available, the other creatures in my hand were not surrounded by the blue aura like they should be, only Holy Cow. This is a horrific bug that stops you from using the card effect, and only allows you the use of one card In your hand after the effect ends, please fix this it breaks the match.
Case of the uneaten feast was sacrificed during my combat phase yet it did not allow me to resurrect any creatures when land was available. I then had to pass, when I did I was unable to play my commander as well as my left most card, only card the game was allowing me to play was Holy Cow. 4 lands were available, the other creatures in my hand were not surrounded by the blue aura like they should be, only Holy Cow. This is a horrific bug that stops you from using the card effect, and only allows you…
2 votes -
black screen pc and mobile
MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen
3 votes -
Cannot cast instant while blocking
Why I am not able to cast instant while blocking? I had Moment of triumph, but cannot cast it, so my units died. Very disappointing bug!
2 votes -
Cannot read cards
Hello I cannot read the card names or the creature or spell type or the power and toughness. And on the loading screen the vs. it all appears as squares.
If I want to know a card name and it's power/toughness I now need to already know the card and look it up on Google. That is very hard because the game is ultra diverse right now with boros control, orzhov life hack, mono green landfall ouroboroid, mono black lilliana, and dimir midrange all running top of the game there is too many cards to memorize. It would be easier to read them.
This is on android mtg arena.
Hello I cannot read the card names or the creature or spell type or the power and toughness. And on the loading screen the vs. it all appears as squares.
If I want to know a card name and it's power/toughness I now need to already know the card and look it up on Google. That is very hard because the game is ultra diverse right now with boros control, orzhov life hack, mono green landfall ouroboroid, mono black lilliana, and dimir midrange all running top of the game there is too many cards to memorize. It would be easier…
2 votes
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