MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2677 results found
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Marvel achievement cards do not appear available to me after I have won them
None of the marvel achievements cards are showing up available for me to use. This is extremely frustrating. Will I receive these once the bug is fixed? I will stop playing, if not. I don’t want to earn more cards that I cannot use. I’m mainly playing IOS
11 votes -
Can’t use the teamwork additional cost
Unable to use the Teamwork additional cost when trying to cast a spell with the correct mana (and having a 5 power creature) caused me to lose the game
8 votes -
Unable to rejoin the Phantom Premier Draft Magic: The Gathering Foundations Event
PC User: Unable to rejoin the Phantom Premier Draft Magic: The Gathering Foundations Event: Network Error: Unable to join event: Please try again later.
13 votes -
Rank Bugged
My ranks both on ladder and limited got set to spark rank. I played multiple games in mythic on ladder and no matter if I win or lose my rank does not change and stays at 94% mythic.
20 votes -
Mythic Rank Has Been Reset to Sparky Zero
Hello,
I'm on PC, WIn 11, and my Mythic Rank has been reset to Sparky Zero.
My daily quest and Daily wins are not being added to their respective counters.This also means I do not get XP for the Mastery Pass I paid for.
Hoping for a swift solution,
20 votes -
marvel jump in packet selection bugbug
Stuck on packet selection in marvel jump in event. Multiple people having this same issue. Selected Conniving, and tried to select iron man, then was kicked back to main menu. Can't select 2nd packet now because the choices no longer appear. It's been 3-4 days now where I haven't been able to play the jump-in event.
11 votes -
Received blank packs for season rewards again. Nothing in them when opened
As title states. This happened in may and again for June.
11 votes -
Companions are missing
Companions are missing, I play brawl
Ive had the same two decks with companions and both havent been edited in over a month. Worked fine until yesterday.
When you match it shows your commander and normally shows the companion too
And when the match loads you only see the commander and normally you would see the commander and the companion
I checked the deck builder also and still says i meet requirements. Like i said i haven’t altered these decks
10 votes -
"Rank season error" message gave me 10 mistery packs, but when i oppened them they just disappeared and i got no cards..
I got 10 booster packs on a system message at MTGA, but when i oppened them they just disappeared and i got no cards and no wildcards progression
11 votes -
waiting for server
Can't edit decks. Every time I try I get infinite loading screen, can play matches with no problems. Internet is working fine tried restarting multiple times, resetting pc, reinstalling. Nothing works.
R11 votes -
Jump into Marvel Superheroes forced resign after 2 wins
I was forced to resign after 2 wins with no losses in my first Jump Into Marvel Superheroes event.
After 2 wins and 0 losses, I now have to pay to play again.
Playing in mobile, latest android, Pixel 9.
(And I don't know if this form is actually accepting my screenshot upload...)
9 votes -
Game Length to "count" as a game in Timeless
Games in the Timeless format are frequently over in 3-4 turns, sometimes in 2. I have won some games (and lost others) and they are not being counted towards the "number of games played" related achievements. As a result, I will stop playing Timeless until this bug is fixed, because I get no "credit" for paying them. Please fix this.
9 votes -
Jump-In Marvel Superheroes Rewards Bug
I don't think I received a rare card reward for winning my first Jump-In Marvel Superheroes match. The reward track progressed, and claim was greyed out. I received 750 gold from a daily quest, and a pack from xp on the mastery track, but I can't find any “New” rares in my collection besides the one from the pack, even when filtering for historic.
10 votes -
Jump Into marvel Super hero's is LAME, "fantastic iron man" doesnt even have a red source despite a searchLand and Plenty of red spells
Jump Into marvel Super hero's is LAME, the "fantastic iron man" deck doesn't even have a red land source despite a search Land and Plenty of red spells, Why would you ever make Jump In in a Limited play reward form especially when whoever is making these LAME decks has horrible taste and understanding. such a lame experience this is the worst deck I've ever felt forced to play. what In this game could be more frustrating than paying for a horribly pre "designed" deck to play with this is horrible experience
5 votes -
brutal brawler achievement
I completed the Brutal Brawler achievement and did not receive the 4 Hulk legendary cards after doing so. In fact, it doesn't even show up in the card database at all!!
9 votes -
Jump in not working
Jump in does not allow me to play at all. Allows me to pick one packet and then goes back to the home page after a loading screen.
17 votes -
Get Alchemy cards out of my magic!!
Get alchemy cards out of Historic. Alchemy absolutely sucks to play against. I do not like having my deck "heisted." Every third deck has that stupid blue bird that "conjures" the junk nine into my opponent's hand. Hey! Let's wheel 16 turns in a row. So fun!! SOOO MUUUCH FUUUN!! And it only takes 20 additional minutes! As I type this note and "play" historic, my opponent has played ONLY alchemy cards so far. The entire graveyard is nothing but alchemy cards. This is not fun. Get these stupid cards OUT of my magic the gathering. Make a separate league…
16 votes -
iOS don’t have an update on 5/27/2026 so I can’t play the game.
Whenever I try to open the app, it tell me that I have an outdated client version, and that I need to update the app, I click okay, like I have a million times before, and like usual it takes me to the App Store, but in the App Store it just says Open, where it usually says Update, if there is an update available. I’ve tried refreshing the screen, closing and restarting both apps, and also my phone, nothing works, and I am unable to play the game because of it.
13 votes -
Cannot edit red decks
Cannot edit any deck that contains red cards. System get stuck at the " Waiting for server" page.
11 votes -
Bug
PC- I am unable to edit my decks. MTG Arena gets stuck on a continuous “waiting for the server” loop. I’ve restarted the application, ran the installer in hopes of it correcting, attempted to clear the cache, and full uninstall//install. I’ve ran into the same issues on the mobile version.
10 votes
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