MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
3163 results found
-
The Hobbit Welcome Deck Duel rewards no cards for the 1/2 wins
The newly added The Hobbit Welcome Deck Duel does not give you cards when you win 1 or 2 times.
I tried it 3 times and every time after I press "claim" the client returns to the main screen without giving out cards.14 votes -
[bug report] choco's effect is broken.
I was completely unable to hit the button. it roped out once while i was trying and after the opponent conceded... why am i unable to click the button and furthermore why is there no fail safe for when something like that happens...
i gave choco flying in the game
attacked with him and my city pigeon.
misclicked and put the land in my hand.
i should have been able to discard the other card but the buttons overlapped blocking both out.
16 votes -
Unable to zoom in on cards prior to adding to deck
I am unable to view larger images of the cards before adding them into my deck in the deck builder. I had previously held a finger down on a card and it would expand to show a larger picture, now I have to add it to the deck and then view it.
One app suggestion for mobile players would to have the zoom function available kind of like using two fingers to pull apart and zoom into the image frame to view cards instead of holding down the card to view
10 votes -
Auto-Selection of Bot or Timeless Game
The game interface keeps selecting "bot" or "timeless" games without my choosing them.
I almost always play standard and never never choose to play timeless or choose to play against Sparky, but for some reason the game selection keeps defaulting to timeless or bot game selections. It seems like editing a deck might be a trigger for defaulting the game type to a bot game?
Either way, I much prefer the previous practice of making the default type of game whatever that deck had done immediately before, unless an alternate selection is made. Playing a jank standard deck in a…
10 votes -
Game is stuck on Entering Match
Whenever I attempt to start a match, the game indefinitely stays on the Entering Match screen. I am using the steam version. I have tried reinstalling the game to no effect.
9 votes -
Timeout on ETB +1/+1 Triggers
My timer was used and I was forced to concede while waiting for my opponent to resolve ETB +1/+1 triggers on my turn.
8 votes -
Surveil doesn't work on empty library
I lost a draft game because my Surveillance Phamtasm couldn't attack. My library was empty. I had used a token Jace to surveil 1. The menu didn't come up, and when I went to combat, the phantasm couldn't attack despite me having surveiled.
See Rule 701.25d / updated 701.42d - it should still have counted as surveilling
11 votes -
Phyrexian loading screen/Game wont load
The game will not boot up. Have cleared all data, uninstalled/reinstalled. After game boots up, the ore game loading screen appears with the Tips written in phyrexian and it will not load further.
7 votes -
face jace achievement
Just like other players reported, I've empowered Jace in a match against another player (timeless play) past 10, and didn't got the achievement.
the match was on my account and ended at around 22:00 GMT+1, i can't share anything else besides I'm on Android
11 votes -
Favorited Legendary Store Doesn't Generate Reward
Within the new Legendary Stores achievements it looks like there's an error with "Place of Legends". I see my favorited legendary WPN store (Game Fortress in Novato, CA) both within the Arena app in my profile and within the Companion app. The store does have the legendary banner as well but it looks like the Place of Legends doesn't show as achieved, just wanted to report. Thanks!
6 votes -
Achievement
Achievements are not tracking for The Reality Fracture specific achievements. Any of the "in a matchmade game" achievements are not counting, like Empower Jace 10, casting from Hexhaven Charm, etc.
10 votes -
Rigged Game / Scam
I was one game away from climbing to Diamond in a BO3 game to get the stupid extra pack, facing the worst possible RNG. In 25/37 games, I started with 1 or 0 lands with an Elf deck, having to mulligan to get the same result: 1 or 0 lands in my opening hand repeatedly, A lack of respect.
It was impossible to avoid dropping from Platinum 1 to Platinum 4. Mana stuck or flood
I've reached Mythic several times and I have experience piloting my decks, but this RNG It's impossible for it to be so consistently negative, I…
11 votes -
Unable to attack with surveilance phantasm after surveiling with 0 cards in library
I was unable to attack with a surveilance phantasm after surveiling with an empty library. This bug dirrectly resulted in me losing a game in contender draft that I would otherwise have won as I had lethal on board if the surveilance phantasm could attack.
9 votes -
2000 Gold not received from connecting to Discord
I received this news, it says that by connecting to Discord, I would receive 2000 Gold, "you get 2000 Gold the first time you connect, I attach the screen how do you receive them? I signed up for Discord with the same email as my account... Thank you
11 votes -
UI Broken - Select All over Done Button
Select All text is showing over the "Done" button, preventing me from proceding. I have to concede any match where I use a card that uses this mechanic (Choco, Seeker of Paradise in this case).
14 votes -
Windcrag siege does not let you pick option and runs your timeouts
When you play the windcrag siege your able to pick two different options. Game does not allow you to pick any and uses timeouts .lost a couple of ranked matches because of this. Thank you for your attention to this issue. Nydeadhead#69969
15 votes -
Bug with Traditional Draft
I completed the traditional draft last night, when I went to go play my first game I got the network error in the screenshot below. I figured it might have been a client-wide issue so I tried booting up a standard game but to my surprise I was able to get in. I figured I had some time this morning to play a couple games but I received the same error this morning as well. I'm worried I'm going to lose my Arena draft token and that I'm not necessarily as available to complete some bo3 games this weekend.
10 votes -
Network Error on Traditional Standard Event
Hello.
I've started a traditional event, playing two games before the release of alchemy. After the release, it shows this network error, unable to join event, but I'm able to play normally in ranked and other modes/events.
10 votes -
Traditional Draft Network Error During Matchaking
I'm seeing a network error after finishing the draft portion during the traditional draft event. I created the log before repairing game files, and I'm still seeing the same issue.
10 votes -
Traditional Draft Network Error
I drafted a deck a few days ago, and when I tried to play a match today I received the following message after hitting the Play button: "Network Error. Unable to join event. Please try again later." This issue started after the scheduled maintenance on October 13 and still isn't fixed.
10 votes
- Don't see your idea?