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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10932 results found

  1. Make standard 60 card capped.

    Will wizards ever stop placing 60 card decks against decks with 100 to 250 cards? its a BS advantage in a game where everyone gets 2 free mulligans with the hand smoothing algorithm. Yes I know there is standard brawl but that also limits you to one of each card and a commander which is just dumb, fix the format laziness is sad hasbro.

    4 votes
    How important is this to you?
  2. Trash for Treasure and Blinkmoth nexus are banned in Historic and Brawl.

    Trash for Treasure and Blinkmoth nexus are banned in Historic and Brawl.
    Both cards are from the 2XM collection.
    There seems to be a problem with the Historic and Bror legal sets.
    Timeless has no problems.

    20 votes
    How important is this to you?
  3. Game crashing after last update

    When I enter the game, the screen freezes, except for the mouse pointer. If I click on the screen, the entire game freezes. This happens if the store is accessed and even within a game. This problem started right after the last update of the game that occurred a few days ago. I have already reinstalled the game but the same problem persists. How can I solve this? I recorded a video that shows exactly what happens and this happens every day.

    18 votes
    3 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  4. Game constantly crashess

    After a 10GB Update on September 15th 2024, the game crashes after a few seconds. Restarting the game does not help. This continues happening constantly, rendering the client completely unusable. Other actions trigger it, but the most common triggers are 1. Opening the store, 2. Trying to change a daily quest.

    16 votes
    How important is this to you?
  5. Theros Nyx lands style not working properly

    When selected, the style for the Theros Nyx lands doesn't work as expected. When deployed on battlefield, the style works, but when hovering over the card or while the land is in hand, it doesn't. See screenshots for reference.

    14 votes
    How important is this to you?
  6. Unable to use Tender WildGuide

    I can use Tender Wildguide ability to put +1/+1 counter on him but I can use the one from the token during a premier draft

    23 votes
    5 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  7. Network Error ネットワークエラー

    I have been unable to log in to the desktop version of the site for 3 days since about October 23, 2024 (UTC+9:00) due to a network error. My internet provider is “nuro” from Japan. i can log in on the iOS version by connecting from an LTE line.
    Checking X, it seems there are others who can't connect from “nuro”.

    2024年10月23日(UTC+9:00)ごろから3日間に渡りデスクトップ版でネットワークエラーが発生してログインができません。インターネットプロバイダは日本の "nuro" を使用しています。iOS版ではLTE回線から接続するとログインできます。
    Xを確認すると、他にも "nuro" から接続できない人がいるようです。

    14 votes
    How important is this to you?
  8. crash

    After the Arena update, the game freezes and crashes.
    I cant't play anymore! What can i do?

    20 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
  9. Bug: Eerie Ultimatum

    Eerie Ultimatum played with Mizzix Mastery doesn't work after Duskmourn Alchemy Update. Not All permanents are shown or selectable. Deck unplayable.

    16 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
  10. Problems on pc

    I'm a PC user on Windows 10 and I had problems with the game all day after the 9-12 update.
    The game would freeze and crash, preventing me from entering the menus or playing the game...

    18 votes
    How important is this to you?
  11. Arena Crashing on Android

    Arena is crashing when the "Download" button is clicked on the startup screen. Troubleshooting: uninstalled and reinstalled app, restarted phone. No resolution from TS

    Device details
    Android
    Samsung S24 Ultra
    One UI 6.1
    Android 14

    18 votes
    3 comments  ·  Gameplay  ·  Admin →
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  12. Suppression ray allows you to stun creatures tapped with it

    Suppression Ray states:
    "Tap all creatures target player controls. You may pay X {E}, then choose up to X creatures tapped this way. Put a stun counter on each of them."

    The official ruling states:
    "Creatures tapped this way" means creatures that became tapped as a result of Suppression Ray's effect, not creatures that were already tapped before Suppression Ray began to resolve.
    https://gatherer.wizards.com/Pages/Card/Details.aspx?multiverseid=661799&printed=false

    Arena allows you to place stun counters on any tapped creature

    34 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  13. not getting all mastery rewards

    on PC, i got the mastery but it doesn't give me all my rewards. I've achieved many levers and i noticed i wasn't receiving the Orbs i should have gotten. Not to mention the card that would come with it.

    15 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
  14. Mastery Pass Reward bugged

    just reached level 37 on the Mastery pass and did not receive the 400 Gems the 2125 gems i have are from a store purchase and i played a few drafts, i should be at 2525 gems after hitting level 37

    16 votes
    0 comments  ·  Store  ·  Admin →
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  15. Did not get my Mastery Season Paywall rewards from level 34 onwards

    Did not get my Mastery Season Paywall rewards from level 34 onwards.

    I spent the 3400 gems to unlock it.

    Up to level 34 i received every Reward from the Duskmorun: House of Horror Mastery. Up until then everything was fine. I noticed, that I don't received the 2 Mythic Card-Rewards by reaching lvl 34. Today i noticed, that my gemcount didn't changes as i reached lvl 37, so i checked the cardstyles i from lvl 36 and 38. I didn't got them either. Today i got 4 levels (Daily and weekly 15) and i only got the 2 Boosters…

    16 votes
    0 comments  ·  Store  ·  Admin →
    How important is this to you?
  16. Bug: Eluge's flood counter on double sided land

    After putting a flood counter on a Sulfuric Springs, the land didn't get the Island subtype and did not increase Eluge's power and toughness.

    25 votes
    2 comments  ·  Gameplay  ·  Admin →
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  17. Sideboard Issue in BO3

    Playing BO3 Standard Ranked matches, the sideboard doesn't work correctly and doesn't let me add cards to the deck,

    23 votes
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  18. Arena Crashing

    Since the most recent update on 09/13/2024, Arena keeps crashing whenever I try to go to the store and during games.

    19 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
  19. MTG Arena switches to windowed mode constantly for ultrawide aspect ratios

    As of 2024.40.30.6688.1090994, everytime my client enters or exits a match the game switches from fullscreen mode to windowed mode. The issue only happens when I'm using an ultrawide resolution (3440 x 1440).

    The cause of the bug has actually been found by nexus mod user skebbZ, attached is his explanation. (His mod actually fixes this issue)

    18 votes
    How important is this to you?
  20. [Korean] Liliana, Dreadhorde General, Barter in Blood Mistranslation

    Liliana, Dreadhorde General's -4 abilities and effect of Barter in Blood have been mistranslated.

    The effect "Each player sacrifices two creatures of their choice." is incorrectly translated as "Each opponent sacrifices two creatures of their choice."

    -Wrong translation-

    각 상대는 생물 두 개를 선택해 희생한다. (Each opponent sacrifices two creatures of their choice.) X

    -Correct translation-

    각 플레이어는 생물 두 개를 선택해 희생한다. (Each player sacrifices two creatures of their choice.) O

    각 상대는 생물 두 개를 선택해 희생한다. -> 각 플레이어는 생물 두 개를 선택해 희생한다.

    13 votes
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