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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1950 results found

  1. Matches freezing mid-game

    Since the last update on February 24th, I've been having trouble playing. Matches constantly freeze mid-action, making it impossible to continue. I must have tried playing around 10 matches today, and this happened in 4 of them. This occurred in both standard ranked matches and duels with starter decks. I tried disconnecting from the game and rejoining the match twice on one occasion, but I remained frozen (it wasn't an internet outage, as the opponent continued to communicate). It might not be very important, but I'm sending screenshots from 3 different occasions where this happened. And if it is important,…

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Tutorial repetition

    Each time I opened the home page, the tutorial flashed. Informing me that we are able to gain reward after meeting its request. And then it disappeared without any guidance. I'm sure that I have passed all tutorial. Unfortunately, I failed to start a dual in PC since the tutorial appeared. I failed to enter any game since the annoying tutorial flashed in the home page!

    12 votes

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    5 comments  ·  Events  ·  Admin →
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  3. Games just wont start

    Either just never get into the game or if I do it stops when one of us is trying to keep or mulligan hands. Can't concede, timer starts for me or opponent but never ends the game just runs out and sits there. This is a bit absurd.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. not getting daily quest

    I have been playing for two weeks now and have not got a single daily quest so far. The timer expires and nothing happens. Wotc support havent done anything about my ticket regarding this matter, btw.

    12 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  5. Thoughts on Rebalancing Non-Digital Cards in Historic and a Proposal for Restrictions and Controlled Unbans

    Thoughts on Rebalancing Non-Digital Cards in Historic and a Proposal for Restrictions and Controlled Unbans

    I’d like to share some constructive feedback regarding the current approach to rebalancing cards in Historic, particularly when it comes to non-digital (printed) cards.

    I’ve been playing Historic on MTG Arena since its very beginning, and a big part of my enjoyment comes from constant deckbuilding and testing. I like exploring the full card pool while still aiming for competitive, well-tuned decks. From that perspective, I genuinely believe Historic is a great format — but also one that could be even better with a few…

    3 votes

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  6. Importing Japanese deck lists may result in the registration of invalid OM1 (SPM) cards.

    When importing a Japanese decklist into MTGA with a language setting other than Japanese, it appears that OM1 (SPM) cards do not import correctly.

    At least, this issue does not occur when importing a Japanese decklist into MTGA with Japanese language settings, or when importing an English decklist into MTGA with Japanese language settings.

    While not fully verified, for example, importing a Japanese decklist into an English-language MTGA registers “Superior Spider-Man (SPM) 155” as “Symbiote Spider-Man (SPM) 156”.
    Additionally, “Symbiotic Spider-Man (SPM) 156” is registered as “Tearle, Entropic Hunger (SPM) 137”.

    I've posted a verification video on X. Since I…

    9 votes

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  7. Can’t enter battles

    I click to enter a battle and nothing happens. The timer keeps running up, it says waiting for opponent, the screen never changes It will let me cancel out of it. This has been happening since 330 pm est. I’ve checked for app updates and restarted both the app and my iPad.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. I'm well on my way to becoming a great planeswalker! (Sparky bug)

    Just reiterating that I am also experiencing the Sparky bug despite being well past the tutorial.

    5 votes

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  9. Auto tapper choosing to kill you over using a Treasure

    I had a situation where the auto tapper killed me in Powered Cube. Board state:

    I had a Hullbreacher and seven Treasure tokens out while at 1 life. My opponent had no nonland permanents apart fom a Talisman.

    I had a Mana Confluence and six lands, and went to cast an Ugin, Eye of the Storms. Auto Tapper chose to use Mana Confluence over using one of my Treasures.

    Issues here:

    1) Obviously, auto tapper should not tap Mana Confluence while I was at 1 life instead of using a Treasure.
    2) If auto tapper wants to tap a land…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Daily quest doesn't light up and my wins doesn't count too

    Being playing a couple of games I noticed my wins don't count trying to make it to 15 wins for the daily wins. Got stuck at 14, then the reset came played no counts still for both the wins and daily quest casts.

    11 votes

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  11. I won a Match in Premier Draft and got a Match win and a loss at the same time

    I played a Premier draft lorwyn eclipsed. Befor joining the match my standing was 1-2. I won the Match, got asked if I had fun. I klicked the happy smiley. After that I got a win and a loss at the same time. Being 2-3 the draft ended.
    Happened about 21:30 CET 21.01.2026
    Windows 11, Desktop PC

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  12. Make Quitting a Game Only Available On Your Own Turn

    Quitting a match should only be allowed at the beginning of your own main phase.

    Since achievements and challenges are a thing, some of them are extremely difficult to do because opponents just quit in the middle of a build up or as soon as they realize they are going to lose. Quitting during your own turn would at least allow a person to finish out how their deck will work and complete challenges.

    It's extremely annoying when the task is attack with 5 creatures you just brought out this turn, when I set it up bring out at least…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Bought a Foundations Deck and it won't work

    Bought the Auntie Ool Foundations Brawl Deck. The deck shows with an incomplete error and I can't play it. Almost all cards are "not owned". I got a message with 3 cards in it, but the deck still won't work.

    Playing on Windows/Steam

    2 votes

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  14. 13/15 games land screwed or flooded with 24 lands, 2 fetches, and a 60 card deck. 1/2 games not opening hand

    13/15 games land screwed or flooded with 24 lands, 2 fetches, and a 60 card deck. 1/2 games not opening hand land screwed/flooded, stuck at 3 lands until turn 5. So basically 14/15 games lands are messed. That's pretty high.

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. Systems are not "operational"

    For a company that gets as much income as yours it is shocking that you cant even get your status page to properly reflect the games status - matchmaking is down. And it is a repeated "suggestion" here that the status page shows nothing of any worth.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. [TMNT] Kitsune, Dragon's Daughter ability is a *MAY*

    Kitsune, Dragon's Daughter ability is a MAY !!!!!!!! if so it should give the option to choose none (or submit 0) but it is not the case in MTG Arena TMNT. I had to leave the timer pass so it will choose none by default LOL

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. Games Start Without Options, End Up Timing Out

    When trying to play a game of standard on iPad, I get matched with an opponent and sometimes get to select my hand, but then don’t receive any further prompts. After some time, the timeout clock shows up and eventually runs out, but I still never get to act. Once the timer runs out, there isn’t any further visual indicator, and the game does not end.
    I’ve tried starting a few games today and haven’t been able to get to the point of being able to play cards yet.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. 4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Genemorph Imago + Harmonizer triggers

    The system puts the landfall triggers in the wrong order for those two creatures. It is almost always optimal to have the imago trigger resolve first, making it's base power higher, then have the mightform trigger double the power after it has been modified.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. bug with a chips

    The bug happens inside the app when I am using a chip deck and end up creating a very large number of chips — by that I mean more than 200 chips. When this happens, the app simply freezes, shows a message saying it is trying to contact support (or something similar that I don’t remember exactly), and then closes. The game does not register my winnings, even though I was winning and everything was going fine. The app just closes unexpectedly. This is a bug and it has happened more than once.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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