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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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164 results found

  1. server issue?

    weird stuff is happening today. i boot the game fine, though the "connecting to the server" with the spinning loading icon did take a bit longer than usual, but i either cant find a match, or the 2 times i did it doesnt progress correctly. first of said 2 games I was on the play and got my opening hand, chose to keep, and when the clock ran down for opponent, the game crashed. second game it didnt even load any hands and this time the timer ran all the way down and nothing happened. tried to concede and…

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Audio starvation freeze on Proton

    Platform: Steam (Linux, Ubuntu 24, Proton)
    Game version: 2026.57.20.11631
    Wwise SDK version: 2023.1.14 Build 8770

    Summary:
    MTGA freezes randomly during matches after 5–10 minutes of gameplay. The game window becomes unresponsive but the desktop remains fully usable. The game process must be killed manually to recover.

    Steps to reproduce:
    1. Launch MTGA via Steam on Linux (tested with Proton Experimental, Proton 9.0-4, and GE-Proton)
    2. Enter any match
    3. Play for 5–10 minutes
    4. Game window freezes — no crash dialog, no error message

    Technical findings:
    Proton logs consistently show the following sequence before every freeze:
    - "AK Error: Voice…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Game crashed and then forced an update in the middle of draft game

    I was playing a game in a premier draft when the game crashed and forced an update when I tried to reopen. I timed out of that game and received a loss and would like reimbursement for the draft.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  4. The game is crashing when I scroll through my cards in the deck builder.

    Playing on Android, on an Acer Chromebook.

    When I scroll through my cards in the deck builder, the game crashes after scrolling past ~40 cards or so. This happens in the expanded and collapsed views, and on any color or type of card. It is repeatable. I should be able to scroll though and see all of my green cards, for example, but the game crashes before I get to the 4-drops.

    1 vote

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  5. Loading interal

    2/24-2/25/26 issue i make it to the loading internal files and the game crashes.

    4 votes

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  6. Token destruction freezing game

    This has been happening for 3 days now, I’ve seen multiple other reports but there’s been no response whatsoever from wizards so here I am again. Upon any token destruction, the player who should have an opportunity to respond will be locked out of making any moves. The timer will run out while the pass button is nowhere to be found. Additionally cards that theoretically you can respond with are not able to be used, mana is not able to be tapped. I am starting to see decks made to force this token destruction and consequentially a surrender from the…

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Unable to loggin

    During the 3rd pack of the draft, the server crashed and wouldn't let me log back in, always showing a loading error message followed by a black screen.
    I conclude that the draft has already finished and I haven't been able to pick a single card from pack 3, and I still can't log back in.

    It's worth noting that I have a stable internet connection with no signs of interruption, and other errors of this type have occurred throughout the week, affecting other drafts I did previously. Will there be any kind of compensation for this type of…

    7 votes

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    0 comments  ·  Events  ·  Admin →
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  8. MTG Arena Status - not working

    The website https://magicthegatheringarena.statuspage.io/ is not working probably. When i go to the website, it tells me "All systems operational", even though they are not. The Avatar Premier Draft game I was just playing crashed, and now I cant enter a new one. I have seen others complain about it. Still the website says that there are no problems...

    5 votes

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  9. Hofri Ghostforge + Token Doubler Gamecrash

    Whenever the token created by Hofri Ghostforge (STX 192) would be doubled, such as with Anointed Procession, the game server crashes. Play cannot proceed, nor can players concede, though the client is still fully interactive.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Player xXSkyAssassin Bugged

    I played a round 10 mins ago with this gentlemen. He dropped a series of cards that I believe needs to get looked at. Granted, its a badass Deck, but watch as he climbs over 400-500 health, my game literally started to crash. Minion spam, health spam, endlessly until my computer couldn't compute. He won fair in square, but I would of loved to have seen if i was going to pull Damnation next turn to clear the board. Never made it that far. Please take a look at this. My account with show you that all I play…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. After the last update, the game crashes every time I import a new deck or try to play another format.

    Basically, I can only use the recently played shortcut. Apart from that, I can't play anything else because if i choose a new deck or new format, the game crashes.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. After Jan-Feb updates, game is unplayable

    Reinstallation didn't help. It freezes at "initializing localization database".

    I have two tablets: Samsung SM-T870 (Galaxy Tab S7, Android 13) and Samsung SM-T575 (Galaxy Tab Active3, Android 13).

    This is the last development. Throughout Jan and Feb, the game crashed in 50% of matches.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Game stuck in waiting for spell/phase resolution

    Playing on android version 2026.57.0.5694.1241037

    This has happened to me twice now, in under an hour no less, and this never happened until this update. There seems to be no specific trigger either. The first time it happened I was in a much, just about to win, but instead the game froze/crashed and I was stuck waiting for my equip effect to resolve and attach to the creature that would have won me the match. The second time it happened I was playing with a friend. He's a streamer and I could see the bug only affected me.…

    7 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  14. Sokka's Haiku unable to cast during Omniscience Quick Draft Event

    Sokka's Haiku was unable to counter Crashing Wave in the Omniscience Quick Draft. The card did not highlight to indicate it was a "potential" instant-speed response but other cards did highlight. I tried to drag it out anyway and it would not cast the spell.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. token

    Since the most recent update, numerous bugs that completely halt game progression have been widely reported on social media (SNS) and the official bug reporting form. Specifically, the game crashes when trigger stacks resolve, or when tokens are sacrificed or die. Despite these extensive reports, we have received absolutely no response or acknowledgment from your team, leaving players frustrated and helpless.

    At present, a wide variety of bugs have been submitted via the bug reporting form, but many of them—objectively speaking—have been left unresolved for years. This makes the bug reporting system appear largely ineffective.

    Do you even have…

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Just

    Just did the TMNT update this morning in my S24 Galaxy. The client now crashed after the initial loading screen

    2 votes

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  17. Memory leak

    After Lorwyn update sometimes my game freezes/crashed. This is also accompanied by freezing/crashing of other programs. For example, if my browser is turned on (I use the Yandex browser), then it logs me out from everywhere. I tried loading the PC with other programs/tests - everything was ok. So far I've only seen this problem when MTG Arena is active.

    windows event log - https://drive.google.com/file/d/1yFkENA2cBtsAyh3eVAK78_gh_BkzpNeD/view?usp=drive_link

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Game seizing at matching, stops loading after a few seconds, crashes ehich results in a loss.

    Frequently, since TMT launched, I have been loading into Standard BO1 ranked, and while loading the game seizes. The icon continues to spin, but eventually it seems to time out and I have to restart the game. This results in a ranked loss each time.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Iroh, Grand Lotus does not work with Gran-Gran

    When casting spells with Iroh, Grand Lotus, cost reduction is not correctly applied. I had Gran-Gran with exactly three lessons in the graveyard, which means I should be able to cast them (at least the first one) for their flashback cost for 0. MTGA removes the spell from the graveyard before the mana cost is paid, which turns off Gran-Gran's cost reduction, making the spell cost 1, and returning it to the graveyard. Perhaps not coincidentally, the client crashed after the game ended.

    3 votes

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  20. Ajani, Sleeper Agent and Tamiyo field researcher

    Whenever I play Ajani, Sleeper Agent or Tamiyo field researcher the game crashes.
    This only happens on the app and I am using an Android device.
    Please help, as soon as these cards are played the whole thing crashes and then the game can't be re-opened for at least 5 minutes or else it crashes again.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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