MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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540 results found
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Game crashes during matches
Since last Thursday (2/1/24), the app will crash during matches. Not all matches, and I can’t tell what the trigger is, but regularly enough that I’m losing matches because of it. Around 25% of matches. After restarting the app and reconnecting to the match, it still continues to crash.
I’m on an iPad 8th generation, model MYLD2LL/A , iOS 16.6.1.
I’ve tried restarting the game completely, turning my iPad completely off then on again, and even deleting and reinstalling the app. But still having the same issue.
9 votes -
Game crashes when starting a match randomly
Since the most recent update, when I try to enter a match, it will randomly crash once an opponent is found on the loading screen and when I completely close the app, if I’m still in the same match the crash happened on, it will crash continually until the match has timed out. I’m usually watching a video in the background and it messes with the audio creating a buzzing noise when it crashes and closes the app.
I am on iOS 18 for iPad and iphone and this happens frequently though not in all matches.4 votes -
MTG Arena mobile crash bug
On iPhone and my client keeps randomly closing out when entering a match even after closing and reopening the application.
2 votes -
Freeze and crash of the game following update on june 3
Following today's (June 3) update the game freezes and crashes when I try to access the store or join an event. This is on a mobile phone using Android 13.
8 votes -
Lost draft due to arena crash
Experience connection issue
Observe that Arena never recoversPC - Epic Game StoreExperienced a momentary connection blip- Arena never recovered although other systems in use had internet connectionArena prompts user to reconnectIssue log attachedNone
4 votes -
Version 2025.52.40 is crashing
Updated on two different devices (iPad) and both crash at app startup.
2 votes -
Crash on +1/+1 Counter
When playing on the mobile app on my Google Pixel 7 Pro using Android 16.
Anytime a +1/+1 Counter is added to my creatures the app instantly crashes. It does not happen when my opponent adds a +1/+1 Counter to their creatures. I've tried multiple decks to see if it was Creature or Color specific. It happens to all.
This was found while playing the White deck Color challenge, but as mentioned happens with any +1/+1 counter I place on my creatures through any method.
This started occurring after an update this week.
No Workaround found.
1 vote -
Crash after opponent casting monstrous rage
I had it 3 times when the opponent casts monstrous rage my game crashes instantly. After reconnecting the Screen as seen in the screenshot appears and i can reconnect to the game, but its very annoying.
1 vote -
Aetherdrift Quick Draft Crash Whenever Crewing Vehicles
As described, lately (last two days) the game crashes whenever I crew a vehicle. This is obviously a huge detriment in a vehicle based set, and makes my white/blue vehicle deck unplayable. This is on Chromebook steam.
3 votes -
MTGA Android Crash when playing Balemurk
Since the most recent update, every time I play Overlord of the Balemurk the MTGA Android app immediately crashes.
I am using a Pixel 9 Pro XL on Android 15
1 vote -
client crashed computer
Was playing a sealed event on Windows.
Opponent played a spell, and the resulting effect caused my PC to crash.
I obviously lost the match due to the resulting timeouts.
I expected the client not to crash1 vote -
Game Crash - Automatic Loss Issued Upon Restart
I was playing the second game of the first match of my traditional sealed event when the game crashed while I was attacking my opponent in a favorable board state. I restarted the game but I was not allowed to return to the game. Instead of that, I saw neither the win nor the loss in my event score. However, after restarting the game a second time I could not enter the game and a loss had been added to my score.
9 votes -
Game crash before displaying opponent profile
I was playing EOE Premier Draft and went 3-0 when the game crashed during matchmaking at 'opponent found.' The same thing happened each time I tried to re-enter the match. I noticed that this occured immediately before it displayed my opponent's profile.
1 vote -
Android Crash on App Launch
After update Android app crashes on App launch.
Did an uninstall and reinstall, now crashes on match startup0 votes -
Bug Report: Clicking store, packs, decks, and other things cause program to freeze or crash.
Using PC/Windows 10. When selecting store, packs, or decks, or attempting to play certain games, game either freezes with "waiting for the server" and frozen ring or blank screen, or game crashes.
30 votes -
Game Crashes on mobile
I've had 4 games crash in 3 hours. The games never crashed right away and it wasn't every game. The would crash on turn five or later. Games 1 & 2. The opponent played a 2nd enchantment. It crashed. Game 3. The opponent played a creature. It crashed. After that I restarted my phone. Game 4. I played a creature. It crashed.
After each crash. I would load up the game It goes back to the game. it says "Ready". game crashes.
Before this last update. If the game crashed. I could get…
4 votes -
Arena crash and very slow after June 3rd update
Android 15
Google pixel 9
Arena version 2025.49.0.4068.1149957
Just updated the Arena app ot is beyond laggy. Slow to load new screens and I cannot engage any matches. It freezes once I've found a player. I can see who my opponent is but it never progresses to the actual match. It stays on the versus screen.6 votes -
Casting Multani, Yavimaya's Avatar causes app crash
App crashes when I cast Multani, Yavimaya's Avatar. This issue has reproduced multiple times. Using android app on Samsung Galaxy S10.
Lands in play at the time of issue are, forests and swamps using LOTR art, Woodland Chasms, and Darkbore Pathways. Other cards in play were vorpal sword, shambling ghastly, skullport merchant, scute swarm with multiple token copies, and Toski, bearer of secrets (vorpal sword equipped). When Multani was cast, app freezes and crashes immediately. When reloading app, it attempts to rejoin match in progress, but crashes as soon as connection to match is made. I cannot…
1 vote -
Game crash on manifesting dread with Paranormal Analyst
Worked fine the first time I manifested dread with the Analyst out but the 2nd time it caused an error and ended the game in a draw
5 votes -
Windows client regularly crashes
Windows client is currently fragile and crashes regularly. Crashes seem to build, so I can go one or two matches without a crash, then it'll crash once, and then crash every few minutes or so. My system is rock solid otherwise, and all drivers are patched and up-to-date.
I even uninstalled the direct client (and why were there like five of them?) and reinstalled through Steam to see if that version was more stable. It is not.
Please beef up your QA department and fix your windows client.
1 vote
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